HT3702 I been charge 20.00$ into my credit card/month. Whom may concern abuot this problem and can  I cancel this.

I have been charge 20$ into the credit card lately can I cancel that

Have you got an auto-renewing subscription ? There are instructions for checking / managing / stopping them on this page : http://support.apple.com/kb/HT4098
If not then have you checked the purchase history on your account (Store > View My Account on your computer's iTunes) to see if you recognise the charges ? If you don't then you can contact iTunes support here (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for what?

    I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?

    You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

    Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • HT3702 i got charge a bill to my credit card went i had my tuns card?

    i got charge $9.84 to my credit card on file witch i dont understand went i had used my tunes card.

    Apple is not here. Apple does not answer questions here.
    But charge that you see was the system reaching out to your bank to verify that the bank exists, your account exists and that there are funds in the account upon which to draw when you buy things. This is not a permanent charge because Apple will not take the final steps to remove this money from your account. This charge will fall off the account in a few business days.

  • I see many charges from AppleITUNES on my credit card for items I thought were free.  How can I find out what each one is for?

    I see many charges on my credit card for Apple ITunes that I thought were free.  How can I find out what they are for specifically?

    You can also call your credit card company to mail you an itemized list of what you purchased from iTunes Store plus get the information over the phone as well.

  • I downloaded an app off the store which said it was free and part of the 5 year promotion. I've been charged for the app by the store. I don't want the app and there's no one to speak to about it. Who can I call and how can I get the app off my phone?

    I downloaded an app off the store which said it was free and part of the 5 year promotion.
    I've been charged for the app by the store. I don't want the app and there's no one to speak to about it.
    Who can I call?
    How can I get the app off my phone?
    How do I get my money back from something I wouldn't have ordered?

    You cannot call anyone.  You contact them as everyone else does:  http://www.apple.com/support/itunes/contact/
    You delete the app as you do any other app.  Hold an icon until they wiggle.  Tap the "x".  This is covered in the manual.

  • HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
    If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

    why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

    http://support.apple.com/kb/ht3702

  • HT3702 I accidentally deleted my receipt for the purchase of an audiobook  another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

    I accidentally deleted my receipt for the purchase of an audiobook on iTunes. How can I get another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

    You're looking in your Purchase History?
    http://support.apple.com/kb/HT2727
    If so and you don't see the purchase there, and you're sure your looking in the account through which you purchased the audiobook (and are sure you bought it from the iTunes Store, not from audible.com or some other site), go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. If the audiobook didn't download, they can help, and they may be able to send you another copy of the receipt.
    Regards.

  • I didn't have my credit card on my itouch for about a day and I put my card back on to buy one song and my mom checked my credit card account and now I have no money because I was charged over $20 for something I don't know about It say oneinfiniteloop.

    I didn't have my credit card on my itouch and i put it on to buy one song and then took off the credit card. My mom checked my bank account and I was charged over $20 for something we can't find. So I don't know if someone got into my account or what but I would like my money back.

    Hello jumanjet,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues adding payment information to your account.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
    For more information, see the following helpful resources:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes Store: Changing account information
    http://support.apple.com/kb/HT1918
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646
    Thanks,
    Matt M.

  • HT5622 Why does my credit car decline when I'm trying to review my credit card details? I'm trying to creat and finish  my apple login but it keeps saying declined. Does Apple charge credit cards just for registering a credit card??

    Why does my credit car decline when I'm trying to review my credit card details? I'm trying to creat and finish  my apple login but it keeps saying declined. Does Apple charge credit cards just for registering a credit card??

    Just to add to AnaMusic's list:
    Does Apple charge credit cards just for registering a credit card??
    Yes, Apple will validate the credit card, when you are setting up the account information for an Apple ID. The credit card must be valid in the country of the store, that you are trying to buy from. And the card you are using must neither be blocked by the issuer of the card nor by the Apple for store services.
    The error message  you are citing is misleading: The error message could either mean
    that you are using the wrong type of card (Are you using a debit card or a credit card?)
    that the AppeID or the credit card you are using has been blocked for security reasons,
    or that you are encountering a store error, because you are trying to use the iTunes Store or AppStore from a country, where it is not yet supported.

  • The refund shows as PayPal credit, doesn't get transferred back into my credit card account.

    Hello there. Recently I was charged by PayPal to get my credit card verified and it was mentioned that after getting my card verified, the amount would be refunded back. However the issue is I got the refund back as PayPal credit instead of getting a refund back into my credit card. How can I transfer this refunded credit from PayPal account back into my credit card account from where it originated? Thanks

    Not sure what this is all about...
    JamesAbreu55 wrote:
    I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
    However... This is a user to User Forum.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1725 For about three weeks I haven't been able to download any apps, not even the free ones.   My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

    For about three weeks I haven't been able to download any apps, not even the free ones.   My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My PDF export has been terminated due to invalid former credit card. how

    My PDF Export has been terminated due to invalid former credit card. How I can continue by means of pay by new credit card?.

    you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them
    If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1918 How can I contact iTunes regarding incorrect charges being made to my credit card?

    How can I contact iTunes regarding incorrect charges being made to my credit card in order to obtain a Credit and to stop repetitive charging?
    I am finding it very difficult to navigate the iTunes support line and would be grateful if anyone can help me.

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

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