HT3702 I bought an app last week but the money has not come out of my bank and i have not had a receipt and it will not let me update my apps or let me download free apps. Its taking me to the billing page then saying declined even though i have money wai
I bought an app last week but they have not took the money out of bank or sent me a receipt for the app so now i cannot update any apps or download any free apps even though i have money waiting in my account for them to take it. Please help how can i sort this out??
Help!!!
Similar Messages
-
I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved one.
Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.
-
When i try to download a FREE app its making me enter my card details then saying declined why is this? Can anyone help me please?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
i'm not comfortable having my details stored on my ipod and want to know the best way to remove them and how can i download free apps without having to put my personal details in, i'm not that bothered about apps i have to buy?
You can create a new iTuunes account that is only good for apps and it does not require a credit card. See:
Create an iTunes App Store account without a credit card -
How can I see my recently purchased items in iTunes/App Store as money has been taken out of my bank
Dose anyone know how I can look at my account and see recent purchases as money has gone out of my bank
You can view your full purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPhone you can only view your recent purchases (the last 90 days) via http://reportaproblem.apple.com (that site also allows you to contact support if you have a problem with a purchase) -
My Adobe CC apps all say 'Try' even though I have an active subscription
I've checked my Bank account and the money is still leaving my account. I've spent about 2 hours trying to sort this out with no luck. It all came about when CC2014 was released. All CC2013 apps still work fine with no licensing issues.
Rogthefrog this it typically because your computer is not able to reach our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.
-
I was unable to download free apps because I don't have credit card or visa
I went to apps store and try to download free application on my iPod touch (4th generation). Then when I sign in, I have missing information like the payment mode, even though its free appliction and I dont have even Credit Card or Visa to finish filling it up. So thats why I cannot download free application.. HELP ME ASAP.
Have you created the account? If yes, the following procedures cant be applied. You have to open a new account for this to work!
In your PC:
1.Open iTunes and navigate to App Store!
2. Sign-out of Apple ID.
3. Upon seeing a free app, you'll notice that a button named FREE is displayed beneath so when you click it, it downloads automatically.
4. Click it, now a dialog box opens up asking you to provice your Apple login details, in that box you'll notice the option named CREATE AN ACCOUNT, click it and create a new ID.
5. On the payment page, there will be an optin named NONE, select it and complete the registration.
Its done. -
My itunes want let me download free apps its talking about my billing information!
My itunes want let me download free apps its talking about my billing information why?
Hello Deangelo,
Thank you for the question. It sounds like you do not want to add a credit card to your Apple ID.
I suggest updating your billing information to "None" using the steps in the section titled "Change your payment information on an iPhone, iPad, or iPod touch" in the following article:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If you are not seeing the "None" option when updating your billing information, I recommend the following article:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether
Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273 -
Wont let me update or download free apps says i need payment verification but im not buying anything
wont let me update or download free apps says i need payment verification but im not buying anything
Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H. -
Why is t not letting me download free apps on my iPad when it's asking for my security number and when I type it in my details on my iCloud account it's saying its been declined and asking for another payment card ? Can some1 help me pls!!
You will need to contact iTunes support to get that sorted out: http://www.apple.com/support/itunes/contact/
-
I just bought a new iMac last week but there's no iWork (no pages, numbers or keynote ) in my iMac. I understand that these apps i coming free when we bought a new apple product. What should I do or find the iWork for free? I've checked in apps store & there cost me $19.90 each. Theres no free version available.
Check the info of the Up to Date program: http://www.apple.com/creativity-apps/mac/up-to-date/
-
Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps! Than I wanted make new account and select NONE, but there no NONE, there only cards. Help, please!
Hey Shamannnig!
Here is an article that can explain a little more about this situation:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thanks for using the Apple Support Communities!
Cheers,
Braden -
When trying to download free apps it says there is a minimum age resriction and disallows
The apps are getting the age of your 6-year old from the Apple ID. I am not sure if there is anything you can do about it.
-
My iphone wont let me download free apps!!!
okay so i used a visa gift card i had gotten as a payment method to use to download music on itunes and then finally it ran out of money. then later when i tried to download an app it said "sign in required" so i signed in then it said my payment method isnt working but i have no other meathod and i cant cancel the one i have so i tried again and it keeps saying the same thing.. it wont let me download anything.. what do i do?
You probably have a past due balance in the iTunes store. If so, you'll have to enter a new payment type, or use an iTunes gift card to resolve the outstanding balance before you can proceed to download free apps, or install app updates.
Maybe you are looking for
-
IPad Air crossed out play button in Safari
I am unable to watch any quicktime (mp4) embedded videos on Safari (or Chrome!) on my new iPad Air. It shows a crossed out play button. I have reset the cache and reset the iPad but it is still not working. I noticed this yesterday when trying to
-
How to run the LabVIEW exe as background process?
Dear All, I want to run my LabVIEW exe as background process, which wont show as the process in the task bar as shown in the .jpeg file. I want to run it as a background services as like runs in the windows processes.
-
Remove default context in Tomcat 5.5
Hi Can anyone tell me how to get rid of the default context in Tomcat 5.5 (Linux)? I want to make my own webapp the default context (which is easy in all previous releases) but no matter what I try, it doesn't work. I've tried editing: 1) conf/server
-
MS Lync crashes after Update to 10.10.2
Hello, I've update Yosemite to 10.10.2 this morning on my MacBook Pro 11,3. Since then MS Lync keeps crashing with this crash information: Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2015-01-28 08:
-
Unable to send pictures in text messaging
I'm unable to send pictures in text messaging ! My carrier is Consumercellular . I'm able to send pictures to my other iphone but not to my other phone or anyone else out of network! My other phone has no problem with sending to others , just the ip