HT3702 I can't update my apps because it says my account details are wrong when it's not
Bank details are correct but iTunes won't accept the payment
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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TS1470 can not purchase anything because it says my bank details are wrong why is this ?
can not purchase anything because it says my bank details are wrong when they are not why is this ?
I found a question similar to mine and got it resoved, but thank you anyway
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All of a sudden I can't update my apps because it says I need to be in the US store
How do I get back to the US app store if I never thought I left it?
http://support.apple.com/kb/HT1311
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I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled But I Am Logged In On My New ID
JosSal2649 wrote:
... I Am Logged In On My New ID
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
JosSal2649 wrote:
I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Or...
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security -
HT2204 I can't update my app because they have an email and that email is not mine so can log in
I can't update my app because they have an email and that email is not mine so can log in
A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261 -
I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
Hi I can't update my apps because my user account was temp.disabled
Hi I can't update my apps because my user account was temp.disabled
You cannot until you sort it out.
Ask for assistance:
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
My AppStore wont update my apps because my old iTunes account keeps coming up and asks for billing info HELP!!!
Apps are always associated with the Apple ID that was used to purchase them. This cannot be changed. To avoid getting the request you are seeing delete all apps that request the former Apple ID and download them again.
Any apps for which you paid a fee will require that you purchase them again. -
i can't update my iPad because it says that i have the most current software but its only 5.1.1. what can i do?
Get a newer device. The original iPad can't be updated past 5.1.1.
(120544) -
I can't download an app as it says there is insufficient space but when I look on settings there is more than 2GB storage available and the app is only 1
An app can need twice the quoted space just during the installation. That could be the problem. It's easy enough to offload some stuff for the insyallation then sync it back.
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I can't update the apps on my iphone because user ID defaults to [email protected] and that user ID has been disabled. Can you tell me how to change user ID for apple on my phone?
did your purchased that apps using that email address or apple id? if the answer is yes, you need to contact iTunes to re-enable your apple id.
If not, you can change the sign in account by going to settings>store -
I made this account awhile ago, but I just foud some apps I had purchased on my computer so I downloaded them onto my iPad, but they need to be updated and it asks for my prior account information which I do not know. I tried to send a recovery email, but I never recieved it. How can I update my apps or get my password?
I having same problem is there a solution ?
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Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
Thanks for any help,
CoosjeI did, thanks for suggesting.
1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
unrelated, (?!)
wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
i changed my password (appleid), changed secondary email.
went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
glitch in the matrix?! -
I am trying to upgrade to OS X Mavericks but when I click on download, nothing happens. It shows as purchased but nothing is happening. I have the MacBook Pro Late 2011 model. I am unable to load any new apps because it says that I don't have the latest OS version. Does anyone have any suggestions? I would appreciate it! Thanks
I installed 'Mavericks' on my Macbook Pro and am sorry I did !
It wiped my Mac's hard drive totally clean!
A technician here was able to reload the original OS but all my pictures, files and contacts were
sent God knows where !
I should have done a back up, so I learned my lesson the hard way !
What really annoyed me was that this is an Apple program, so I wrongly assumed it would be a safe download.
Wrong !
He told me that others in our small town had experienced the same problem, and since we live in a small community of about 6000, I wonder how many others have had this problem in more populated centers ?
Everything is thankfully up and running again ( at great expense in time and money ) but I will exercise more jurisprudence in future offers for any upgrades!
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