HT3702 I can update my app because I buy something with my credit card and they cant billing
I need to cancel my last app nhl I try to buy I want to cancel this buy and start to update my app
Is the card registered to exactly the same name and address as you have on your iTunes account ? If it is and you've checked with your card issuer to see if it's them that are declining it then you can try contacting iTunes support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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My AppStore wont update my apps because my old iTunes account keeps coming up and asks for billing info HELP!!!
Apps are always associated with the Apple ID that was used to purchase them. This cannot be changed. To avoid getting the request you are seeing delete all apps that request the former Apple ID and download them again.
Any apps for which you paid a fee will require that you purchase them again. -
I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???
I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
Apple is becoming more like Microsoft every day. -
I need help!
I have iPad mini and I can't use App Store.
It always asking my credit card lnformation to download, but the apps I will download are free.
I don't know how it will work again.
Help me please!
Thank you.You need to have a payment method on file. If the apps are free you will not be charged anything. Either enter your credit card information or purchase and enter an iTunes gift card.
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HT2737 can i purchase app on my mac book with an itune card
I am trying to purchase an app on my mac book with an itunes card and having some trouble, is this possible?
You should be able to purchase content from iTunes, the iTunes app store, ibookstore and the Mac App Store with an iTunes card - I've purchased from all of them with cards.
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How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way
If it is longer available then you can't get the app on your phone.
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How can i pay on the apple store online with two credit cards, with two different billing addresses
I will be greatful if you could answer me this question...
How can i pay on the apple store online with two credit cards, with two different billing addresses?
I know that you can use two credit cards to pay an item but the problem is that i can only put the billing address of just one of the credit cards, and since the two cards are from different people (my parents) i can't do it. They live in the same place so i don't know if i should just put one of the billing address.
Thank you.
PS. I don't know if this is the right community to ask this, sorry if i'm wrong.On the Apple Store "Payment & Pricing" page it states:
Using more than one payment card
You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and Apple Gift Cards:
Credit card(s) - up to two
Apple Gift Card(s) - up to eight
Apple Gift Card(s) + one credit card
During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card. -
If i reset my ipad can i install paye games for free if i sign back into my apple ID. Please i need help because i need to update my games but i need to put in this billing thing and i want to get rid of it so then i cant buy games with my credit card
Hello,
As frustrating as it seems, your best to post any frustrations about the iPhone in the iPhone discussion here:
https://discussions.apple.com/community/iphone/using_iphone
As this discussion is for iBook laptops.
Best of Luck. -
HT3702 how can i prevent my nephew in purchasing again using my credit card?
how can i prevent my nephew in purchasing again using my credit card?
hi gail,(from maine)
thnx for your help!
1 more question, if u dont mind, my nephew has his own apple id(with the password he only knows ) nd what he used in his billing info is my credit card #, nd that only means that if he wants to purchase again from the app store it will be billed in my credit card, does your recommendation will still help me?
thanx in advance! -
Can you retrieve an Apple ID with just credit card and phone number details?
My partner, a self-confessed technophobe, has had his iPhone for 18 months - it was set up by his mobile network provider (Orange UK) whose customer support has been worse than useless, keeping him on hold for around 2 hours so far and cutting him off twice. He's only just bought his first ever computer, at the same time that his iPhone stopped working, before he had time to back up any of his songs, apps etc. He's just got a replacement iPhone from our local Apple Store but there's no way he can restore his previous purchases as (what he thought was) his Apple ID... isn't.
Because his old phone had v3 software, he apparently never had to input his Apple ID - only the password. Presumably Orange set him up with an Apple ID (but didn't give him the details) as the only email address he's ever knowingly had isn't recognised as a valid Apple ID. Try to reset the password by email and the Apple ID system isn't clever enough to spot an unrecognised email address, advising a new password will be emailed with no email ever arriving (not even in junk mail). (Incidentally, I tried to reset the password on an Apple ID I know isn't valid - my work email address - and it still appeared to have sent a password reminder by email, rather than pointing out the ID doesn't exist!). Attempting to reset the password by answering the security questions results in the answers being incorrect, which they're most certainly not. Since he got his original iPhone, he's purchased hundreds of songs on iTunes. He's clearly been sent receipts somewhere, but we have no idea where.
Apple Store staff are, as usual, brilliant, trying their very best to help, but their hands are tied when it comes to iTunes support, which they tell me is operated as a separate company in its own right (they don't even have access to them by telephone, and iTunes support refuse to talk to me or my partner on the phone).
iTunes support is sending us around in circles, offering up the same tried-and-tested advice time and again, which we've told them many times does not help. They continue to issue the same advice even after sending them a frustrated email headed "PLEASE READ OUR PREVIOUS EMAILS BEFORE RESPONDING!".
I've tried, in vain, to contact iTunes support again about this (they even closed the support ticket even though the issue isn't resolved), and have had no response.
There must be some way Apple can locate my partner's Apple ID if supplied with his credit card details, mobile phone number, billing address and examples of recent purchases? We've already provided this information to iTunes support but, once again, it's fallen on deaf ears and we've had no response from them.
Can anybody help us get to the bottom of this? As it stands, he's spent a fortune on hundreds of iTunes songs and apps which he is legally entitled to download, but which he can no longer access, and iTunes support isn't very supportive.
(Incidentally, I recently switched allegiance from 100% Microsoft products to 100% Apple and I'm mightily impressed with their regular customer service, but iTunes support is a completely different animal.)
A million thanks to anyone who can help!Follow the insrructions here:
Create an iTunes App Store account without a credit card
Note, usually you can't change to a no-payment method but can create a new account that is onlyy good for free apps. -
HT2589 How can I set up an apple I'd with no credit card on an ipad mini?
I have set up an apple I'd but I can't put any free apps on my ipad mini as it won't let me choose the none option when I get to card details as I don't have a credit card and can't use a bank card. How can I do it without a card plz can someone help me feel like I'm going round in circles.
There are instructions on this page for creating a new account (it won't work with existing accounts) without giving a credit card number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when buying it - if you are doing it on your iPad then you will need to log out of your account first by tapping on it in Settings > iTunes & App Stores, otherwise that account will be used
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I sent an e-mail to the iTunes store support contact, but they keep saying that I must use a Venezuelan card.
In Venezuela, a person is limited only to use a maximum of 400 USD (that's four hundred US dollars) per year. I already used them all, but I want to purchase another stuff. I have a US Visa Debit Card, but my iPad says that the venezuelan store does not support my card.
So, I can't use my Venezuelan card because I already spent the complete 400 dollars, yet it won't let me use a US card.
Anyone knows how I can change my region to the United States?
Thanks!And we would like to receive a clear statement about what you are really trying to do rather than rude responses from you to us fellow users who are indeed trying to address your issue.
Did you read this part of my reponse?
You must use a credit card that was issued by a bank in the country whose iTunes Store you wish to use, and the card must also have its billing address in that same country.
and
The reverse is also true; you cannot use a Venezuelan-issued credit card in the US iTunes Store (nor are you allowed to use the US iTunes Store from outside of that country).
How does that not address your issue? -
I cant update my apps because reflect a problem with my payment type
When i try to make the update to my application the system indicate my payment method doesn't match the bank information
Don't think so, linking another credit card or buying an itunes giftcard are the only solutions..
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Ok I just got my new password but can't be recognize by apple and I don't have a credit card or billing info I am just 17
Hi,
Which website your are using to update the Adobe Flash player? No Adobe website ever ask for any id and password to update the flash player.
If you are using MAC machine and its the password prompt while installing update that you are talking about then please follow What userid & password do I need to install Flash Player?
-Varun
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