HT3702 i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support

i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

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I would like to purchase a game and it keeps telling me ERROR contact apple support ..pls how do I resolve this

There is this dinner dash game I would like to purchase but then is telling me ERROR contact apple support ...pls how do I get the game now.?? Thank u

These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1918 cannot purchase anything on my iphone

My payment information is correct in the i tunes store on my computer but i cannot access them on my iphone to check or change them.
my apple id password is accepted but then does nothing when trying to download or purchase anything???
help

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

HT3702 I cannot purchase anything

Hello, I need to ask a question about in apps store. I cannot buy anything from the in app stores, e.g. smurfberries from smurf villiage, eventhough I have a gift card with sufficient amount on it. I tried also to use my VISA card for purchasing but still nothing happened, whenever I do that I get a message saying" your purchase cannot be completed please go for www.apple.com/support/itunes/ww/.
Could you please help me with it

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I forgot my security question and I cannot purchase anything on my iPhone. What should I do?

I forgot my security questions and don't know what to do. I tried to reset them it keep asking my security question which I do not know. Please help

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

TS1368 Why cant i make purchases on my ipad. error message telling me to contact apple support

Again, Trying to make a purchase on my ipad. told to contact support. cannot connect to itunes.

Have you contacted iTunes Support (these are user-to-user forums) ? If not then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 just bought an in app purchase 10min ago, went to get another and its telling me to contact tech support?

playing big fish casino, bought a chip package and went to buy a second one only to be told to contact itunes support...can anybody help me out? ive deleted the app re installed it twice, checked that i still had money regestering on app store, fiddled with settings i just cant find an answer?

".can anybody help me out?"
Yes. Itunes support can help you out. This is why they told you to contact them. Do that.

I cannot complet a purchase on my " clash of the clans" app?? Any more? I have already made purchases on that app and now it says contact apple support? I can still buy songs with out a problem!

I cannot make a purchase on my " clashes of the clans " app? It says to contact apple support?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96728)

Trying to make in app purchase and it keeps telling me I have to contact apple support. Any hints?

Trying to make in app purchase and it keeps telling me to contact apple support. Any hints?

Contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

I got a new SSD and I cannot put anything onto my iPhone 4S through the SSD, but I can on my old HDD. How can I fix this issue?

So recently I purchased a 250g SSD for my new build, while still keeping my old 1TB HDD. Whenver I try to use iTunes (the latest), I cannot transfer ANYTHING onto my iPhone 4S. There is no "Add to" button, nor can I drag and drop. However, I can do both on my old HDD. I also own an iPad 4, which I can easily use on both drives. This is quite annoying because I have to restart my computer just to add music or videos, etc. I do not want to sync because I will lose all of my music, or whatever else it takes, and I do not want that.
So how can I enable file transferring on my new SSD?

Move the ENTIRE iTunes folder from the old computer to the new computer, or drives in this case.
iDevices are designed to only sync to one library (computer). Attempts to sync with a new library will require removing all media from the device and replacing with media from the new library.

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

HT201303 every time i try to write my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop t

every time i try to type in my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" internet page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't purchase anything on my iphone without first entering my two security questions.

I can't purchase anything on my iphone without first entering my two security questions. I enter them correctly but t still laims they are wrong. How do I change my questions or at least get past this issue?

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(96959)

HT3702 i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support

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