HT3702 I cannot purchase anything

Hello, I need to ask a question about in apps store. I cannot buy anything from the in app stores, e.g. smurfberries from smurf villiage, eventhough I have a gift card with sufficient amount on it. I tried also to use my VISA card for purchasing but still nothing happened, whenever I do that I get a message saying" your purchase cannot be completed please go for www.apple.com/support/itunes/ww/.
Could you please help me with it

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT3702 i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support

i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
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I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

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this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

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I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

HT201303 every time i try to write my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop t

every time i try to type in my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" internet page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Cannot purchase anything with iTunes 8.0.2

Last week when I upgraded there was no problem. I agreed to the new TOS and that was that.
Now suddenly I cannot purchase anything. I'm getting an error message about a problem on the iTunes Store's side regarding "credit" that I know I do not have. The error states that I can pay using a different method, but I can't. No credit card, no debit card, no PayPal.
I have signed in and out.
I have shut down and restarted.
I have deauthorized and reauthorized.
None of this has worked.
I am in the US using a US-based account and I don't have any iTunes credit to begin with so this is especially infuriating.
Am I the only person experiencing this problem?

No, you are not the only one. I'm having the same issue with my store credit. The only information I can find on this issues comes from these forums; nothing at all in the "Possible iTunes for Windows Errors" section on the support website. On every thread I've seen, the service just eventually starts working again.
So, I guess it's just a waiting game at this point, since Apple has never addressed the issue, and has no documentation admitting that it even exists.
I love it when developers create an error message, and provide absolutely no documentation or support for it.

I am being told I cannot purchase anything because I am signed into the US site but when I go to computer it shows that I am signed into Canadian site. Suggestions to remedy problem

I am being told I cannot purchase anything because I am signed into the US site but when I go to computer it shows that I am signed into Canadian site. Suggestions to remedy problem

Click here and follow the instructions to change the iTunes Store country.
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HT3702 After my local currency available, I cannot purchase anything from itunes store. My CC always declined. How to fix this?

I have no problem purchasing anything before this local currency feature.
My last successful itunes store purchase was at November 1st 2012.
A week later I saw my local currency displayed along app icons. When I tried to buy one app, my CC declined.
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Contcat itunes support

HT1918 i don't understand why i cannot purchase anything using my Mastercard. Each time i enter the card expiry date, it will show an error.

Last time i usually pay the purchasing item using my debit visa card.
after that i no more use the debit visa card.
i'm using mastercard.
now each time i want to purchase anything, i cannot pay using the mastercard.
when i insert all the details including the expiry date, apple will show an error. only the expiry date.
i don't understand why.

Does it have to be an applet?
If you want the same behaviour as in the code with traffic lights, change
class MortgageApplet extends JApplet implements ActionListener {
to
class MortgageApplet extends JFrame implements ActionListener {
and change
public void init() {
to
public MortgageApplet() {

HT1918 cannot purchase anything on my iphone

My payment information is correct in the i tunes store on my computer but i cannot access them on my iphone to check or change them.
my apple id password is accepted but then does nothing when trying to download or purchase anything???
help

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

HT201303 I cannot purchase anything using my apple account because I forgot my security questions. Can you please help me?

I forgot my security answers to my questions and cannot access or purchase anything. Please help
<Email Edited by Host>

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
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6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
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b. Tap on payment information and add a credit/debit card of your preference then select
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c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
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d. At this time you can remove the card by going back in to edit the payment info and
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It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I cannot purchase anything on itunes. I updated my itunes but that did not help.

I have had trouble purchasing anything in itunes. I updated my itunes to 11.1.2 but it did not help with the situation at all. Please help.

Without knowing what you mean by "have had trouble purchasing anything in iTunes", we really can't help to troubleshoot the problem. Can you tell us what you mean by that? What error you are getting, or what is preventing you from proceeding with your purchase?
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Security questions? I cannot purchase anything on my new iPad Air because I cannot remember exact answer to questions

I Cannot purchase apps on my new iPad Air because I do not remember the exact answers to my questions. How do I reset them?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Cannot purchase anything with right visa

Before I start using my account, I can purchase things in games by my visa card. But now, when I still want to buy something in the game, it said I cannot purchase. BTW, my visa is working and there still have enough money to cover my purchase. iPhone 6 plus.

What is the exact text of the message that you are getting ?
If it's to contact iTunes Support then to do so (these are user-to-user forums, and for info this is the Using iPad forum) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

HT3702 I cannot purchase anything

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