HT3702 I contacted my bank and they said there is no problem with my card. They show 4 purchases for $10.52 in the past 24 hours. None of them was stopped, blocked or disallowed for any reason. YOUR STUPID CANDY CRUSH GAME IS STEALING FROM ME!
Candy Crush game stole $10.52 four times in the last 24 hours!!! I demand a $43 credit + 2x more for pain and suffering.
Whenever my purchase of .99 extra moves reaches $10.52, then for some reason the store shuts off my credit purchases and I lose the game and all the .99 purchases made leading up to the denial. Infuriating! Support article says its my financial institution. I called my bank and they said there are no holds on my account for any reason that would have caused such an occurence. What's up, I-tunes and Candy Crush?! How about a refund plus exta as a show of good will here for a big Candy Crush fan?
You are not addressing Apple here.
We are all itunes users just like you.
Candy Crush is not made by Apple at all.
Similar Messages
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I have a debit master card and it says payment method decelined so I contacted my bank and thay said that apple had a lot of fraudulent charges being made was wondering if someone could help me
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?
using MSICUU2.exe didn't help me. But, the new replacement app did:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
I fixed my problem like this:
Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way. Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this. But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately. And you will not be able to install it and have a similar issue as per your Itunes install. This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently. It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed. How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE, Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc... Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci -
why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair. -
Hello, I have updated my iphone4s to iOS7 and now I cannot close any of my apps - I double click on button and they show but when I press hand hold the icons do not shake so i can not delete them
You don't press and hold them. Just swipe up.
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when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When downloading Itunes I get this message:
There is a problem with this Windows Installer package a Program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor..
is there a number for me to call or can someone explain what has happen...
Thank you for your help....Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .
Hi,
What version of the OS did you upgrade from ?
Anything before OS X 10.8.2 may have an issue if the Logic/Mother board has been replaced and the Serial Number not "flashed" back to it.
In the Apple Icon menu use the About this Mac item.
In the new panel click twice on the line that tells you the current OS level
It will change to the Build number (and alternative count to the OS versions) and then the Serial Number.
If it is missing you need to get it replaced.
(It is supposed to be done on Repair or Refurbishment).
An Apple Store or Apple Authorised Service Provider as the best choices.
There are apps you can download (They are Mac Model specific) but needs careful typing as it is a once only trip.
8:56 pm Sunday; November 24, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
Message was edited by: Ralph Johns (UK) -
what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
"There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Need to know because this is driving me nuts now!Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I've been seeing this since wednesday. And I tried to get rid of iti via support instrcutions including changing startup settings rum-msconfig etc. and I even uninstalled itunes considering there can be a conflict or something. Now I cannot even download the old version, and my hands are tied I Cannot sync new songs to my ipod and I coulnd't download any applications to my new iPhonse 4S. I'M using windows XP by the way. none of the support issues solved my problem yet.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
When attempting to go online to my bank, I received a message of "connection is untrusted". Security Certification has expired as of last night. My banker said that this is a problem with Firefox.
Gwen Smith [email protected]It appears their security certificate is set to expire 02/25/2012. You can check this on one of their secure pages by clicking the Site Identity Button.
*https://support.mozilla.com/en-US/kb/Site+Identity+Button
*http://www.dria.org/wordpress/archives/2008/05/06/635/
Is the calendar/clock on your system set correctly? Right-click the calendar/clock at the right end of the Windows Taskbar and choose Adjust Date/Time, if necessary. You can also access the Adjust Date/Time in Windows XP via Start > Settings > Control Panel > Date and Time. See https://support.mozilla.com/en-US/kb/Secure%20Connection%20Failed#w_certificate-will-not-be-valid-until-date
If your system is not keeping correct Date and Time, you may need a new "coin" battery on your motherboard.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question....
Remove My Web Search; it is considered malware/spyware:
*http://www.safer-networking.com/removemywebsearch.php
#[http://www.pchell.com/support/mywebsearch.shtml PC Hell: My Web Search Removal Instructions]
*http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
*Also see: http://kb.mozillazine.org/Uninstalling_toolbars
Also not related to your question...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] -
I have a handfull of songs in my library that are not showing up bold like the other songs. When I click the icon to download from the cloud nothing happens and they will not load onto my ipod. When I look for them in the purchased area they show up as purchased and downloaded.
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
Trying to set up my ipod touch 4 generation
says it has a problem with thw server ?Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I was having several problems with my iPhone5, apps crashing everywhere, nothing working. My father who is very tech savvy told me we would have to restore the iPhone using the iCloud. So I went to settings, erased all my stuff and got the grey starting screen. I got up to the point where it says to enter your Apple ID and Password and I couldn't remember so I went on Apple.com and changed my info so I could remember it no matter what. I got the email saying that my info has been changed and accepted and all that but now when I put the information in its says that there is a problem connecitng to the server.
Help!http://www.apple.com/support/itunes/contact/
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552
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