HT3702 I continue to be charged on my credit card for purchases I am not making on itunes. I have switched credit cards and this contines to happen. I have reported the problem on each specific purchase. What else do I do?

I continue to get charged on my credit for purchases I am not making on itunes. They are all small purchases such as $4.99, $1.99, $6.99 but have added to almost $300 in total. I keep clicking on them as report a problem. I have switched credit cards but this continues to happen. What do I do? Seems like there is no number to call. Wish I could talk to a person rather than trying to navigate this through the internet.

How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
Does anyone else have access to your account and/or devices that might be making them ?
If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they aren't showing on your account's purchase history then you should also contact your card issuer.

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HT1688 My iphone 5 won't charge and it's in perfect condition, I dont drop it and it's not cracked. I tried multiple chargers, none of them are damaged and my outlets work with other things so the problem is my phone. What's wrong with it and what should

My iphone 5 won't charge and it's in perfect condition, I dont drop it and it's not cracked. I tried multiple chargers, none of them are damaged and my outlets work with other things so the problem is my phone. What's wrong with it and what should I do? Please help me I need my phone for work.

Make sure there's nothing blocking a contact in the charging port of the phone.

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row! What should I do?

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row!
What should I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I have a problem with my phone, It comes off and I tried to switched it on and didn't work, I don't know the problem?

I have a problem with my phone, It comes off and I tried to switched it on and didn't work, I don't know the problem?

Please get in touch with Viber's customer support.

I bought a song on iTunes.when I tried download it all my music disappeared.i tried to report the problem but it says it can't connect to iTunes

I bought a song on iTunes. When I tried to download it all my music disappeared .i tried to report the problem via the report problem from my iTunes receipt it says it can't connect to iTunes. I. Can download new apps. Where is my music. I'm not at my home computer so I can't check there or redownload it

Never mind. I think I figured it out.

Hover is not working over certain links. I already unistalled and reinstalled firefox but I'm still having the problem. How do I fix it?

I can't play certain games or videos on youtube. Also I can't close my browser window or select items from a drop down menu. Not only did i uninstall firefox and then reinstall but i ran firefox in safe mode and still had the same problem

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem my Community

I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem And it's been about a week my question is how long does it take to credit my account back. It's my money and I want it now.

It can take a while for your money to show up in your bank, but a week is a bit over the top. Try contacting iTunes Store Support to make sure the refund was issued.

I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

I have random songs that a have paid for but they just disappear, or cannot be downloaded and so on. Sometimes they are indexed wrongly, and can't be found because of that, no work around because also the search function of itunes has gotten totally unusable. Not much fun to be an apple user anymore. I once used to be a very loyal user. My first apple was a Macintosh SE and an image writer II.

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ?

TS1702 I just upgraded a full version of "ISO Fits" app from App Store 2 days ago but the upgrade wasn't successful. I reported the problem to the developer but had not received any reply. What should I do?

I just upgraded a full version of "ISO Fits" app from App Store 2 days ago but the upgrade wasn't successful. I reported the problem to the developer but had not received any reply. What should I do?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

TA25225 Display Flickers in my 21" Imac Intel. This happened after the fan noise in my machine. I also reported the problem and gave to the service centre, but the problem still persist. Please help. I purchased it 3 - 4 weeks ago

Hello,
I purchased my imac intel 21" 3-4 weeks ago and in the 2nd week i faced an issue with the machine. When i switched on in, there was a fan noise and a white screen. The machine had hanged. I reported the problem and gave to the service centre. After testing for a week, they said that there is no problem with the imac. Again i faced the same problem after receiving it from the service centre. They again tested the machine for 3-4 days and reported as no problem with the machine. Couple of days back, I received the machine from the service centre, and on the same day when i switched it on, there are flickers in the display. Please help me solve the issue. I am from India. The service here is very bad.
Hope for a resolution
Thanks

Hello RedDevil07
Yes I agree with seventy one. It's common sense to do this, especially now. I would also contact AppleCare and report this issue with them, it will get documented and you will have a caseID that you can refer to when talking to them in the future should this issue go one.
Be polite with AppleCare and your AASP. Hopefully everyone is being honest and trying to help you and not what might appear to be the opposite.
Patience is a virtue, but I thoroughly understand your frustration.
Let us know how it goes, we are here to help in whatever way we can.
I encourage you to contact AppleCare to report this experience and get their recommendations. There is an expectation that you should have that AppleCare is there to help you as a customer. I am sure they will too!

I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem. Then write and explain your problem and I am sure it will be considered.
Also change your iTunes password as soon as possible.

Just updated my i-Phone 6 from 8.0 to 8.02 (not tried 8.01). Now I have all the problem they describe with 8.01 (lost ID Touch, no cell network access). So the 8.02 did create a problem I did not have. What to do?

just updated my i-Phone 6 from 8.0 to 8.02 (did not try 8.01). Now I have all the problem they describe with 8.01 (lost ID Touch, no cell network access). So the 8.02 did create a problem I did not have. What to do?

Basics have always been, and continue to remain: restart, reset, restore from backup, restore as new device.

My i phone 5s is not connecting with i tunes on any computer and i have tried different cords, computers, and then i tried to use a different phone, and it connected to i tunes, So the problem is definitely my phone, What I'm asking is how do i fix it?

Hi so my phone seems to not be connecting to any computer on i tunes. When i plug it into my macbook pro it charges but will not connect to i tunes. I tried another i phone 5s and it did connect to the computer so its definetly my phone that has a problem, Are there any settings or anything that i can change so my i phone will connect to Itunes so i can sync.
Ps: this has never happened before and ive synced my phone plenty of times on this computer

Hi elliezzz,
If you are having issues with your iPhone not being recognized by iTunes, you may find the following article helpful:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
- Brenden

For some strange reason the songs in my library are multiplying. For example, I really only have 4,000 songs but every time I open itunes I have 6,8,10,000 songs! Any one else have this problem. How do I stop that from happening?

For some strange reason the songs in my library are multiplying. For example, I really only have 4,000 songs but every time I open itunes I have 6,8,10,000 songs! Any one else have this problem. How do I stop that from happening? I keep having to delete my library!

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
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tt2

HT3702 I continue to be charged on my credit card for purchases I am not making on itunes. I have switched credit cards and this contines to happen. I have reported the problem on each specific purchase. What else do I do?

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