HT3702 I didn't authorize a movie on iTunes and would like for to be removed thank you
PLease remove the last movie that was purchased on my account , I didn't approve of it, thank you
Hi iShep242,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the item that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy
Similar Messages
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We bought and downloaded a movie from Itunes and trying to transfer it onto an USB some can play it back on a TV. We cannot move it onto the stick. It says the stick is too small but thats actually not the case. Rainer
Films from the iTunes store have digital-rights-management on them, they can only be played via a computer's iTunes or device (iPhone, iPad, iPod Touch, Apple TV). If you don't have Apple TV then do you have a iOS device, and the relevant cables, to connect it to your TV and apply it via the device - or if you bought it on a computer is that close enough (and you have the relevant cable) to connect it to your TV ?
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I purchased a movie by mistake, and would like to return it.
I purchased a movie on iTunes and would like to return it.
All sales are final.
You can try contacting itunes support and asking for an exception.
Click Contact Us at the bottom of this page. -
Trying to figure out what the numerical code is for renting movies. I'm logged into iTunes and when I want to rent a movie it asks for a code.
Any help is much appreciated...
BartHi bart00
Is asking your code from your Apple ID (what use on App Store etc.) -
I did not authorize the billing of my credit card for $20.18. And I also what like to know
what is this for? if magazine? I would like the money refunded.
Thank you.
<Email Edited by Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Have you checked the purchase history on your account (Store > View My Account on your computer's iTunes) ? There are instructions on this page for checking/managing (including stopping) auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If you don't recognise the charges then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.
Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.
I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously. Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-) -
I have itunes set up on a PC with all my music, apps, etc. I want to stop using PC and move my iTunes and files to a Mac I bought and synch my iPhone with the Mac. Can I just synch iPhone with Mac iTunes and will it copy all my stuff onto Mac, or will I have to copy files from PC onto Mac?
Here are some of the links to get you started.
https://discussions.apple.com/thread/3727530?start=0&tstart=0
http://support.apple.com/kb/HT4527
http://www.macworld.com/article/1146958/move_itunes_windows_mac.html -
I rented a movie from ITunes and it is on my IPad. I wanted to watch it on Apple TV however there is no airplay ap showing up. What should I do
That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)
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I've bought a movie but iTunes crashes while trying to download it. Do you experience the same today?
Can you not sync your iPod with iTunes? That should get the movie onto your computer. Now sync your iPad and transfer the movie?
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Im unable to drag mp4 movies into itunes and sync to my ipad2 after updating itunes to 10.5.2.11? Im using Windows7. I was able to before this update, why?
I see same question with itunes not accepting mp4 videos and no answers? Has anyone been able to sort this out or is it a software problem being attended by apple? Please reply?
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I have movies, events, clips, etc. scattered over three macs, and would like to consolidate them in one place, hopefully in ONE library on an external HD. How, please!
Try forcing iPhoto to load the Library on the External Hard drive by launching it while holding down the Option key. Choose the Library on the External HD, and quit iPhoto, see if iMovie can see the Library with the iPhoto Videos contained inside.
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I just purchased a ipad 2 and have not sync it yet. I have an old pc and would like to move the itunes library account to a newer pc that I have. Can I move the library to the ipad and sync ipods to the ipad and/or move the library to the new pc?
Perhaps this web page will help: http://support.apple.com/kb/ht1229
But I must point out that leaving the iPhoto Library on the external is worth considering. Your internal drive would be better off without having to carry the photos.
When you booted with the external connected and you were asked for the library, did you try navigating to the Library in on the external drive? -
I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?
Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409 -
As you can tell from the title of my post, I don't know much at all about itunes or apple products in general. I am in the market for an ipad2 and would like to download movies from itunes to the ipad2. However, I have been told that even the 64gb ipad2 can only hold a handful of movies. In light thereof, I wanted to know if I download 5 movies to the ipad2 and then delete those 5 movies to make room for other things, will those 5 movies remain in my itunes library so I can upload them at a later time (again) to the ipad2? Or, will I lose the movies forever?
I apologize in advance if this is a ridiculous question.
Thank you.They will remain in iTunes unless they are rented movies from the iTunes Store.
(57951)
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