HT3702 I downloaded iTunes U application for free and my credit card was charged I did authorize any purchases.
My credit card was wrongfully charged when I downloaded theiTunes apication for free
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.
Similar Messages
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Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?
Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?
Did you check your purchase history to see what the charge was for?
It could be:
iTunes Store & Mac App Store: About credit-card authorization holds -
I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
My credit card was charged but did not get the application
Hello,
I have tried to contact bellshare but still no answer.
I have previously bought bebuzz 4 on mobihand and since i cannot pay an updrade I bought bebuzz 5 from app world.
When i clicked purchase i got this error "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)"
But 2.99$ were charged on my credit card. My bank cannot cancel the order unless them a cancellation email was sent from the buyer.
Can you please help me with this issue?
Thanksno replies so far!!!
bellshare replied finally and that was their response: "Contact AppWorld support. This is an issue with their App and system"
@blackberryhelp on twitter said to contact the vendor
So what to do now? each party isn't taking its responsibility -
TS1424 I have a charge for a song I didn't down load and my credit card was charged
How do I contact itunes about a charge for a song I didn't download?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
HT4009 My credit card was charge for an app that isnt downloaded to my phone
I Purchased a game to my Iphone 4s but it didnt download and my crdit card was charge 3 times for it ..How can i solve this problem
contact the iTunes store
https://expresslane.apple.com/Issues.action
Go to iTunes under product and then select iTunes store. After that it will show you a list of topics, pick the one that matches you problem and then it will let you pick a sub category, and hit continue. Press on the envelope, After that all you need to do is fill out your full name and e-mail address and under Briefly provide any other details you think we need to know, write the problem you are having and iTunes store will get back to you in 48 hours or less, they will get back to you in 24 hours if there not really busy. -
Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?
You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT3702 My credit card was charged twice for storage upgrades.
My credit card was charged twice
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password -
I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise
If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My account information match with my credit card, but still ITunes store writitng a message stating "The credit card was declined."
What can I do with this?Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?
It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
Can i set up itunes account with apple id and NO credit card???
Can i set up itunes account with apple id and NO credit card???
Yes, see link below
http://support.apple.com/kb/HT2534 -
I downloaded an ebook and a free redemption code but my credit card got changed. How can I have the charge removed?
Did you enter the code when buying the book ? If you did, and you were also charged for it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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