HT3702 I got billed for an app that I didnt buy

I got billed for two apps I didn't buy

Hi...
Follow the instructions here > How to report an issue with an iTunes Store purchase

Similar Messages

  • HT204088 I got billed for an app that I did not order

    I got billed for an app that I did not order

    Hi...
    Follow the instructions here > How to report an issue with an iTunes Store purchase

  • HT3702 I got billed for an upgrade that I didnot know would include a charge. How do I request and adjustment?

    I got billed for an app upgrade that I didnot know would inlcude a charge. How do I get a credit?

    You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been billed for an app that I did not order

    I have been billed for an app that I have not ordered. What do I do to get the money refunded please?

    Click here and ask the iTunes Store staff for a refund.
    (105211)

  • My itunes telling me to pay for an app that i didnt want, my itunes telling me to pay for an app that i didnt want

    my itu
    nes keep asking to pay for an app that i didnt want

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106003)

  • HT3702 I was billed for an app i did not purchase

    I was billed for an application i did not purchase. I was emailed the receipt and it has been taken out of my bank account.

    Assuming this wasn't for an in-app purchase you forgot or made inadvertently, first change the password to your Apple ID in case someone else has been able to obtain access. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • There is a charge on my acct for $107.00 for a game that i didnt buy how do i resolve this problem?

    There is a charge on my acct for a $107.00 for a game that i didn't buy, how do i resolve this problem?

    change your password, and if you can, change the email associated with your account. 
    If you use gmail, you can insert a "." anywhere in your address to fake a different email account.
    ex:
    [email protected]
    [email protected]
    Whoever broke into your account obviously has/had the username and password to access it. 
    If you change your email account AND password, they have neither. 
    I made the mistake of changing only my password at first, then I got locked out of my account because they tried to access it again with the wrong (old) password.  This won't happen if they don't even have the right user name (email).

  • HT3702 i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free

    i signed in with an account that has a 6.99 dollar purchased app and pressed install but i got billed for it it should of been free

    We won't know until you try the procedure.   The reset will not affect the content of the iPod.
    Stedman

  • TS1424 Got billed for something that didn't work!

    I tried to buy something for a app and it didn't go through but I still got billed for it, how do I get my money back?

    i had that happen to me you me you contact apple and they should be able to help you soon. you can try by changing your password (if you go to itunes change password)

  • TS1424 Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

    Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

    Welcome to the Apple Community.
    Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

  • I got charged twice for 9 apps that i already paid and it still says i owe 8.95

    i got charged 3 times for 9 apps that i already paid at once and i need my money back

    OK.
    Contact itunes support.
    Click "Support" at the top of this page, then click the link "Under Contact us".

  • What do i do? I got billed for the same app twice

    I got billed for the same app twice.

    If this is from the iTunes Store, go here to report the problem:
    http://www.apple.com/emea/support/itunes/contact.html
    If this is from the Mac App Store, go here:
    http://www.apple.com/support/mac/app-store/contact/
    This forum is for questions about the Communities themselves.
    Regards.

  • I never  purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!!  I've been waiting. Thx

    I never  purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!!  I've been waiting. Thx

    Change your iTS password!!!!
    Are these charges from Adobe or Apple?
    Are these purchases from the App Store or iTunes Store?
    Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
    As noted these are user to user discussions. None of us here work for Apple or Adobe.
    Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
    MJ

  • I got charged twice for an app that froze & disappeared

    I bought an app called Interior Design_floor plans & decorating ideas by pengfei zheng. It froze when I tried to look at the demo plan on the app so tried reloading it. Completely disappeared so I went back to the App Store and when I clicked on it to see if it would let me reload and it charged me again. So now I've paid twice for an app that first froze then wouldn't reload after it charged me again. No reviews came up until after I clicked to reload it again, if there were any that showed up I wouldn't have bought it at all. How can I get my money back? The app is crap and the reviews I read said the same.
    Also clicked on app support and it took me to a website called livejournal which says "this journal has been deleted and purged.

    The following may help: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

  • Billed for an app I didn't download - does this happen a lot?

    Hi
    I just got an email invoice stating I'd been billed for an app called iconize. I never heard of it and never downloaded it.
    It's not a huge amount of money but it is still stealing in my oppinion.
    I checked out the app and it looks well dodgy. There are loads of 5 star reviews, all posted on the same day and written mostly in very bad English, even where the persons name appears to be English.
    I'm wondering... Is this a common occurrence and how is it even possible?
    I checked my phone and both my iPads, just in case I'd accidentally installed it and it's not on any of them.
    Not impressed with the Apple support page either as it completely fails to validate my phone numbers. This is the first time since I started buying Apple kit (10+ years) that I needed to contact their support, and it's hard to believe the same company that produces such excellent hardware and software has such a rubbish support page. Looks like they out-sourced it to the Muppetts
    Mark

    I notice that the price of the app I was billed for is much less than the price it is being sold at. I wonder if I bought this app years ago, deleted and forgot all about it, and then got billed for it again??
    I got an email from Apple saying I'd get a refund...

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