HT3702 I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices.

I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices please help?

Best way is to check your account purhcase history. It includes all charges to your account even if they're made from different devices.
Here:
http://support.apple.com/kb/HT2727
Hope it helps. =D

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HT3702 I have an iTune charge on my bank account and i didn't purchase anything?

I checked my bank account this mornin g an dnoticed am iTunes charge for $1.29 but I didn't purchase anything?
How can I see the purchase history for my iTunes account or speak to a billing support personel?

You can view the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I don't have any, so I can't check). If you can't find the charge or don't recognise it then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html

I have lost the instructions for my apachie keyboard and cannot manage to connect it to my iPad. It is fully charged and the Bluetooth is switched on on iPad. Can anyone help me..

I have lost the instructions for my apachie keyboard and cannot manage to connect it to my iPad. It is fully charged and the Bluetooth is switched on on iPad. Can anyone help me..

This video shows a person pairing that keyboard with the iPad.
http://www.youtube.com/watch?v=zrhrKGQWAdM

I have not used ipad from last 1 year and now its not starting any suggestion how to start, i have not used ipad from last 1 year and now its not starting any suggestion how to start

i have not used ipad from last 1 year and now its not starting any suggestion how to start,

Using the Supplied iPad charger, Connect it to the mains for at least 60 minutes...
Then try to turn it on.

I want to connect my IMAC to TV with HDMI cable. I did it before going to Dispaly and Arrangments and then mirror. Now when I go to display I dont have to option of arrangements. Olny {Display and Color} pops up. Any ideas what happend to arrengements?

I want to connect my IMAC to TV with HDMI cable. I did it before going to Dispaly and Arrangments and then mirror. Now when I go to display I dont have to option of arrangements. Olny {Display and Color} pops up. Any ideas what happend to arrengements?

For the "Arangements" option to appear, the external display must be turned on with the correct input selected and connected to the computer. Then close system prefs, reopen, go to "Display" and "Arrangement" will be along the top.

Hi. I have a MacBook Pro with OS10.6.8 and cannot get net pages to load on my network at home. I can connect to the internet in work and on other networks. However, some other networks are now starting to fail. Can anyone suggets how I can fix it??

Hi. I have a MacBook Pro with OS10.6.8 and cannot get internet pages to load on my WiFi network at home. My iMac, iPhone and iPad all work on this network. It is connected to the net as dropbox registers a connection and so does skype. I can connect to the WiFi in work and on other networks when travelling. However, some other networks are now starting to fail. Can anyone suggets how I can fix it, as the MBP appears to be fine, its updated with all the latest versions of software and the WiFi network is also fine....just not with my MBP??

Hi. I have a MacBook Pro with OS10.6.8 and cannot get internet pages to load on my WiFi network at home. My iMac, iPhone and iPad all work on this network. It is connected to the net as dropbox registers a connection and so does skype. I can connect to the WiFi in work and on other networks when travelling. However, some other networks are now starting to fail. Can anyone suggets how I can fix it, as the MBP appears to be fine, its updated with all the latest versions of software and the WiFi network is also fine....just not with my MBP??

I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I have purchased an app from the app store and cannot seem to download it. I have tried restarting, and checked my connection but this seems to have no effect. I have also downloaded other (free) applications since then and some of these download

I have purchased an app from the app store and cannot seem to download it, the download statrs and then rapidly cuts out, it will not complete and seems to repeatedly go over the same few Mb. I have previously downloaded large files and not had a problem with them.
I have tried restarting, checked my hard disk (and repaired a sector of the disk) and checked my connection but this seems to have no effect. I have also disabled virus protection and my firewall to see if this has an effect. I have also downloaded other (free) applications to test it since then and some of these download but not the larger ones. Has anybody else encountered this? Does anyone know how to solve it?

Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/

My Mac notebook does no longer recognise my external keyboard which was connected by a USB cable. I have checked the keyboard on other Mac notebooks and it works fine. Any suggestions?

My Mac notebook does no longer recognise my external keyboard which was connected by a USB cable. I have checked the keyboard on other Mac notebooks and it works fine. Any suggestions?

and in some kind of record, I've read another thread an it's fixed!!
Kids.
Accessability-> zoom-> off
5 days i've been squinting!

I purchased and installed Parallels Desktop 8 for Mac, I now have to purchase the Microsoft Word software, is the student edition my best bet? I have a MacBook with 2 gig of RAM, and am curious as to any advice anyone has, thank you.

I purchased and installedParallels Desktop 8 for Mac, I now have to purchase the Microsoft Word software, is the student edition my best bet? I have a MacBook with 2 gig of RAM, and am curious as to any advice anyone has, thank you.
I currently have 71.88 GB out of 118.86 of HD memory available
These is the system overview:
Model Name:          MacBook
Model Identifier:          MacBook2,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.16 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          4 MB
Memory:          2 GB
Bus Speed:          667 MHz
Boot ROM Version:          MB21.00A5.B07
SMC Version (system):          1.17f0
Sudden Motion Sensor:
State:          Enabled

the student edition is the best of you are a student and can get the discount.

I have a macmini on order, I wonder if I can pair the wireless apple keyboard and magic touchpad without using any other input devices, especially, since everything is brand new and not yet paired.

I have a macmini on order, I wonder if I can pair the wireless apple keyboard and magic touchpad without using any other input devices, especially, since everything is brand new and not yet paired.

You may just want to save yourself any possible issues
by just hooking up a wired keyboard and mouse on first
start up. Any USB keyboard and mouse should work.
There have been many that have had problems on first boot
using the Bluetooth devices.

Internet works, but I have an exclamation mark instead of AirPort connection and cannot connect to my WiFi.. PLEASE HELP!

Internet works, but I have an exclamation mark instead of AirPort connection and cannot connect to my WiFi.. PLEASE HELP!

When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
 ▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, restart the computer and try again. If there's no change, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Applyand test.
If there's still no connection, and if you have control of the router, compare its settings to Apple's recommendations. Some third-party routers may be incompatible in 802.11b/g/n radio mode. Try setting the mode to 802.11n only.

I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?

I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?

Hello,
This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
Regards,
Rajeev.

HT3702 I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices.

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