HT3702 I have a charge that I have no idea what it was for or who made it.
Have a charge I know nothing about.
<Personal Information Edited By Host>
Contact iTunes support at the link below.
https://getsupport.apple.com/Issues.action
Similar Messages
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I had to cancel a payment that kept coming out my bank, I had no idea what it was for as it was monthly and I never signed up to anything, now my Apple ID is disabled, how can I unlock this?
If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
For the auto-renewing subscription, there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098 -
I was charged $100 for an in app purchase today and I was unaware of any fees that went along with it - or how it was even done. Who can assist me in how I can get these charges reversed?
Thank you.Contact the iTunes Store staff, or the application's creator, or if the purchase was charged to a credit card, dispute the charge.
(113091) -
I wish to charge my IPod but do not have my computer with me. can I charge the IPod with the plug in wall charger that I have for my IPad2?
Yes. However, the output of the iPad's wall charger may be a little less than what it would be if it were an actual iPod wall charger, so it may charge a little bit slower. I'm not 100% positive though.
B-rock -
Good morning. I found on my bank statement over $100 of Itunes charges that I have no idea what they represent. How do I find out what these charges are and if not responsible, how do I remove these charges.
You can view the purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. (On your phone you can view a cut-down version of the purchase history via http://reportaproblem.apple.com).
If you didn't make the purchases, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
how do i find out what was ordered in my itunes account, i have some charges that i do not recognize. i have multiple devices on the same account.
Hello, chunnyb.
Thank you for visiting Apple Support Communities.
Here are the steps on how to view your purchase history in iTunes.
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
If you need to report and issue with a purchase, see the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H. -
I have a charge that we did not authorize. how do i get this removed?
I have a charge that we did not authorize with i-tunes. How do i get this removed?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I have a charge on my CC that i have no idea what it is for. 80.99 ?
Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If you can't find the charge or don't recognise it (and nobody else has access to your account or devices) then you can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i just updated my ipod 4g to ios 5.1 and i cant download apps a message pops up saying to type in password for caldav something something the thing is that i have no idea what my password is i never made an account for that so please help
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup. -
I have an Ipod that is about a year old which was connected to an old computer that has crashed. I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me. Any ideas how to sync them?
Engadget has a guide for this.
http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/ -
To open “Java Preferences,” you need to install a Java runtime, but you are not connected to the Internet. I have tried links that people have put on other discussions but all i get is a black screen please help!!
Try this link, warning, it's straight to download mode:
http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg -
when i plug in my charger to my macbook and have it charged all the way i can only use it for an hour before it dies on me again. what is wrong with my macbook? what can i do to fix it?
Go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report in 10.7), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.
Also it would help to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report in 10.7).When System Profiler comes up check the Model Identifier. -
I have just changed my ISP and they have informed me that i have to change the IP address on my time capsule. Please can someone tell me how todo this? Thanks
This should really be unnecessary but anyway..
If you mean the internal IP of the TC, the it can be changed by changing the dhcp settings.. which is weird.
It looks a bit different in the v6 utility but is easy to do..
See the DHCP beginning address is split into sections.. change the front section from 10.0 to 192.168
Then update the TC.. then you will need to change everything on the network as the IP will need to change.. I recommend you simply turn everything off and then on again in correct order.. modem.. TC.. clients. 2min gap. -
My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password -
my apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of icloud
http://support.apple.com/en-us/HT201356
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