HT3702 i have charges on my bank account i did not autherrise

they chrged me stuff i did not athuerrize

Contact your card issuer, and you can also contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

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HT3702 i have charges on ny bank statement i did not approve. if this is not corrected. I will file a conplaint against this. I put in for a several return calls and no one has called yet.

I have charges on my account I did not approve. I have sent requested for return phone calls to discuss this problem nd no one has called. If his problem is not corrected. I am reporting it as fraud.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple. You will need to contact iTunes Support again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC. I kept getting error message on my PC -error 303..Thanks

Contact iTunes. You are not talking to Apple here. We are just other users like yourself. We can't help you and Apple will not respond.
http://www.apple.com/support/itunes/contact/

HT204088 i have charges on my bank account, trying to find out what they are for so I know which kids to collet from - we have 5 apple ids so not real

I have bank referance numbers but can not find anywhere online to type them in, I have tried 5 different apple customer service numbers and either get told to go to the website or get hung up on - ??? can anyone tell me where I can go or who to call to find out what these charges are for

You can view an account's purchase history via your computer's iTunes : log into an account on your computer's iTunes via the Store > View Account menu option, and you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
Or you can view the last 90 days purchases on an account, and optionally contact iTunes Support if there is a problem with one of them, via http://reportaproblem.apple.com
There isn't a site/place where you can type in order numbers.

HT3702 My six year old purchased something on subway surfers and now we have charges to our credit card i did not approve.

hi i need help!

All sales are final
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

HT204088 I have charges on my credit card I did not make.

Ref# MGVTN5KQQB0 $3.20
Ref# MGVTM5GGKH0 $5.33
Ref# MGVTSHYF550 $40.00
I would like these to be credited and this card taken off the account

We are fellow users here on these forums, you're not talking to iTunes Support.
Nobody else has access to your account or devices ? If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 i have a purchase on my account i did not make.

I need to file a dispute about a purchase i did not make.

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

i have charges in my bank account for itunes i did not purchuse. whats up?

If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 There are charges on my debit card that were not approved, which over drafted my account. How can I get my money back?

I have charges on my bank account from the iTunes Store for Purchases that were unauthorized. The only authorized purchased that was made on iTunes was a Disney Mickey Mouse app. These charges caused my account to overdraft. How can I get these charges off of my account and get my money back?

You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
If you don't recognise the charges (and nobody else has access to your account or devices and may have made them), or you can't find them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 Why do I have pending charges on my bank account for free games

I have pending charges on my bank account for free games ? Whys that?

Have you made in-app purchases in the games ? Though the games may be free to download some then allow in-app purchases to unlock extra features or levels etc.
And/or did you add or change your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - read the page that you posted from for more info.

I have unauthorized charges to my bank account. What do I do?

I have unauthorized charges to my bank account for iTunes. There is no purchase history in my account. They just show up on my bank account. What do I do?

http://www.apple.com/support/contact/

I have bogus charges on my bank account. How can I get help from Itunes customer service? Been in an insane loop here.

There are two charges on my bank account that I did not make. When I look at my ITunes account there are no purchases showing. So why is I tunes charging my account for a total of $17.00. You would think if someone was using my account, there would be a record on my Itunes account. Can't get any service fron Itunes about this problem. HELP!

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Im getting a monthly charge on my bank account, i don't recall me buying any music

I have been getting charged on my bank account for music i never purchased. Can you please explain why i'm getting a fee of .99 a month.

Could be:
iTunes Store & Mac App Store: About credit-card authorization holds
Or
iTunes Store: What to do if your account has been compromised

I never use iTunes before, but it is charged on my banking account for $0.99 =/

I never use iTunes before, but it is charged on my banking account for $0.99 =/

Have you just entered or changed your credit card details on your iTunes account ? If so then it's probably a holding charge that is made to check that the card is valid and active, and it should disappear off the card within a few days : http://support.apple.com/kb/HT3702

I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF

I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF
And now because I want to communicate with apple support I have to go through the hectic website and community support, this is ridiculous.
I have 5 iPhones in my account and this makes me reconsider upgrading to iPhones again.
Why Apple put a phone number in the bank transaction, if there is nobody to talk to!!!!!!
I hope someone from Apple support can answer my question.

Go to getsupport.apple.com. Or, call 1-800-MYAPPLE.
Just because an app is free to download doesn't mean that there aren't in-app purchases available.
Go to iTunes on your computer, log into the iTunes Store with your Apple ID & password, and check your purchase history. Be advised that all iTunes & App Store purchases are final.

HT3702 i have charges on my bank account i did not autherrise

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