HT3702 i have charges to my credit card

when i check my account it says i have no purchases but i am getting charges from i tunes when i try and call i get automated service that wants to chage me is there a live person i can talk to?

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

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HT204266 i have charges on my credit card that I need to discuss with someone

I have charges on my credit card that I need to discuss with someone. Thank you!

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I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 99 cent charge on my Credit card

I received a credit card charge for 99 cents, not $1, from iTunes. I did not order anything for 99 cents. Is this normal?

Here is the gist of the article:
>> You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
To review the actual charges on your account, see your iTunes Purchase History. You will be asked to enter your iTunes account name and password. (You can only see Mac App Store web order details in your iTunes purchase history.) Your Purchase History will display your most recent purchases first. To view details of any purchase, click the arrow to the left of the order date. <<
But here's the thing: I've seen the charges on my credit card, with no reversal or credit. Just repetitive charges. Checking my itunes purchase history shows no such purchases.
I'm not really looking for an explanation because I don't think there is one other than Apple is inappropriately charging my credit card. Rather, I'm just looking for guidance on how best to go about resolving the dispute. Who should I contact at what address/number?
Anyone remember when Bill and MS were the big bad guys, and the mantra was "don't be evil" ... <s>, they seem like the "good old days" ...
Level 1. 0 points. Paying customer.

HT3702 My six year old purchased something on subway surfers and now we have charges to our credit card i did not approve.

hi i need help!

All sales are final
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

HT204088 I have charges on my credit card I did not make.

Ref# MGVTN5KQQB0 $3.20
Ref# MGVTM5GGKH0 $5.33
Ref# MGVTSHYF550 $40.00
I would like these to be credited and this card taken off the account

We are fellow users here on these forums, you're not talking to iTunes Support.
Nobody else has access to your account or devices ? If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 i have put in my credit card number and the eror tell me to contact i tunes support

wha should i do really frustrated

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

HT3702 i have two charges on my credit card from itunes store

i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's. nor do i have a iphone.
<Edited by Host>

Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I have a charge on my credit card and i never purchase anything i have seen this now 2 times not happy

Hi
I have gchare on my credit card of 26.55 and i never ordered anything this is the second time i have seen chages and i never order I tunes
Tks
JIM.G

As far as I know... There is no Phone number for iTunes... If you like... Contact AppleCare in your location.
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Contact USA
http://www.apple.com/contact/

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

Look at you purchase history.
Open itunes, click on your name in the top right corner and go to your account and look.
BTW, there is no telephone support for itunes at all.

HT3702 i have charges to my credit card

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