HT3702 I have problem in-app purchase. I not receive order item, should i can do ?

I have problem in-app purchase. I not receive order item, should i can do ?
deteil : I purchase in-app item in the app heroes of destiny but not receive order item, have a message purchase fail,I try to purchase often but have a message purchase fail again and iTunes Store send a billing to me.
I want refund,please help refund to me
Order number: 120050201007
Item title: MH0VV2M2TQ
number 139050286821
Item title: MH0VVDJ5BH
number 18205073147511
tem title: MH0VVF45V8

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT204088 In App Purchase was not received but I was charged.

Purchased an In App Purchase during the game THE SIMPSONS TAPPED OUT, my credit card was charged but not never received it.

If you have a problem with the link, don't think you will as UK accesses it as well as those of us in the US, try the support number on: http://support.apple.com/kb/HE57

TS1424 in app purchase did not receive

I made an in app purchase & it did not go through as far as giving me what I purchased however iTunes charged my credit card. What do I do ?

If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I got charged for an app purchase did not receive

I got charged for an app purchase I didn't receive , it was tokens for my GSN games

you'll have to contact the developer directly.

HT1933 The app purchased is not compatible with current hardware, how can I get a refund?

I purchased an app just about an hour ago and it tells me that the app is not compatible with the hardware I already have and in good working order. I already bought an app for the same hardware for my iPhone, it's just different version for the iPad, so I bought it.

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).

HT4009 Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?

I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

After upgrade itune 10.5 can not report problem in app purchase in app purchase

after upgrade itune 10.5 can not report problem in app purchase in app purchase

I as well have this issue, on some past purchases it does allow me but others it links to apple support??***

I HAVE PROBLEM WITH APP STORE

I HAVE PROBLEM WITH APP IN APP STORE, IN MY APP STORE I HAVE MANY PURCHASED APPS, BUT NOW I DON'T HAVE ANY PURCHASED IN MY ACCOUNT,WHAT IS PROBLEM
BEST REGARDS!!

Likewise. I have over 1000 apps that I've downloaded. and my screen just shows this:
So it's a global issue for sure. I'm sure Apple is aware of it.

HT1933 I have Unauthorized In-App Purchases that i would like refunded,

I have Unauthorized In-App Purchases that I would like refunded. I followed the instruction and it does not work. I need someone to contract me.
Thank you, Paul

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

App Store has not up date for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

App Store has not updated for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I have accidently purchased an app, and then a second time as an in app purchase. Both are still pending payment. Can I cancel one?

I have accidently purchased an app, and then a second time as an in app purchase. Both are still pending payment. Can I cancel one?

How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

I have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box"

i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box". How can i download onto the new ipad mini without paying again?

Sign out, reboot and sign in
Settings>iTunes and App Store>Apple ID

I have replaced an app purchased on the app store with a newer app from the app store . How can I sell/give away my old software?

I have replaced an app purchased on the app store with a newer app from the app store . How can I sell/give away my old software?

iTunes App Store/Mac App Store content can't be resold or given away. If desired, click here and ask for a refund.
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HT3702 I have problem in-app purchase. I not receive order item, should i can do ?

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