HT3702 I have reoccurring charges on my bank statement that I want stopped,

How do i stop re-occuring charges from my bank account?

Have you taken out auto-renewing subscriptions within some apps ? If so then there are instructions on this page for how to manage (including cancelling) them : http://support.apple.com/kb/HT4098

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HT3702 I have four transactions on my bank statement and it should only be one? Please contact me back

I need these four refunded to my account ASAP, I've never authorized these transactions only one should have been applied
<Personal Information Edited by Host>

You are not communicating with Apple when you post here. Everyone here is just a fellow user and these forums are public, so you should never post personal information. I'll ask the Hosts to remove your phone numbers, though they now have probably been copied to many other web sites.
To request assistance from the iTunes Store, go here:
iTunes Support
and follow the instructions to report the issue.
Regards.

HT204088 I have itunes transactions on my bank statement that are not mine. I want to speak to someone, but I keep being referred back to the website!

I have tried to use the freephone number, but just get referred back to the website. How do you get to speak to someone?

Welcome to the Apple Community.
You'll have to go through the usual channels, just like everyone else.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

Hi I have numerous charges on my bank account from iTunes that I didn't authorize.

I have numerous charges on my bank statement from iTunes that I did not authorize

There have been a lot of people with similar problems and there are several threads about this. This is a link to one of them. After you do what Kurt suggested, you should probably also contact the iTune Store Customer Service and change any information about your bank account and or credit cards which you may have on you iTunes account also. Good luck in straightening this out.
laverne's mom

HT3702 Why do I have pending charges on my bank account for free games

I have pending charges on my bank account for free games ? Whys that?

Have you made in-app purchases in the games ? Though the games may be free to download some then allow in-app purchases to unlock extra features or levels etc.
And/or did you add or change your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - read the page that you posted from for more info.

HT3702 I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices.

I have 2 $20.00 charges on my bank statement and cannot trace it to any of my devices please help?

Best way is to check your account purhcase history. It includes all charges to your account even if they're made from different devices.
Here:
http://support.apple.com/kb/HT2727
Hope it helps. =D

I have unauthorized charges to my bank account. What do I do?

I have unauthorized charges to my bank account for iTunes. There is no purchase history in my account. They just show up on my bank account. What do I do?

http://www.apple.com/support/contact/

I have bogus charges on my bank account. How can I get help from Itunes customer service? Been in an insane loop here.

There are two charges on my bank account that I did not make. When I look at my ITunes account there are no purchases showing. So why is I tunes charging my account for a total of $17.00. You would think if someone was using my account, there would be a record on my Itunes account. Can't get any service fron Itunes about this problem. HELP!

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I have a charge on my credit card that I have not authorized

I have a charge on my credit card that I have not authorized

If you've checked your purchase hisory (Store > View My Account on your computer's iTunes) and you haven't made any in-app purchases or have any auto-renewing subscriptions then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have been charged twice for an app that I downloaded - does anyone know how to complain as they dont answer their phone after half an hour of waiting

I have been charged twice for an app that I downloaded - TOM TOM Traffic does anyone know how to complain as they dont answer their phone after half an hour of waiting and the website is useless to try and find contact details
The Chat on line guy was hopeless too

thanks. yes i am aware of the VoiceOver feature but it is NOT the solution to my problem. as you said, it is a solution to a different set of issues. i want the text to speech ability because i there are books i need to read but do not have the time to sit down and read them and have become used to listening to them read to me either by a professional human reader or with the text to speech software on the Kindle.
I think Apple makes the best audio devices but i am really disappointed in this inexplainable shortcoming. if apple can give us siri they ought to be able to design a nice little button that i can push to turn on text to speech while i am in a document, book, magazine or webpage. clearly it is possible as apple has added the "reader" button in safari to have web pages dropped into the reader format.
thanks for your suggestion though, it is what everyone suggests but it does not address the issue.

I have 2 photo albums on my iPhone that i want to delete. One is called "Photo Library" the other is called "iPhonePics". I cannot delete any of the photos in either album. How do I delete the photos and/or the albums?

I have 2 photo albums on my iPhone that i want to delete. One is called "Photo Library" the other is called "iPhonePics". I cannot delete any of the photos in either album. How do I delete the photos and/or the albums?

You can uncheck multiple songs by selecting all the songs you want to uncheck, then right-click and choose "uncheck selection". Also, make sure that you have checked "Sync only checked songs and videos" on the Summary tab of your iTunes sync settings or the sync process will ignore your selections.
You can remove all the photos from your camera roll using Preview on your Mac. Connect your phone to your Mac, open Preview, go to File>Import from iPhone. When your photos appear in Preview, select the photos you want to delete, then click on the icon at the bottom showing the red circle with the diagonal line through it (see image below), then click Delete.
To remove photos from the Photo Stream album on your phone you'll have to either reset Photo Stream (deleting all the photos from iCloud) or turn off Photo Stream on your phone.

I have a WD 2 tb hard drive that I want to use to back up my Mac Pro quad core. How do I create a back up startup disk? Also, when I used Time macine, it only backed up users and not the system or library folders. Ideas?

I have a WD 2 tb hard drive that I want to use to back up my Mac Pro quad core. How do I create a back up startup disk? Also, when I used Time macine, it only backed up users and not the system or library folders. Ideas?

Welcome to Apple Support Communities
Time Machine should be enough to make a backup of your files. Also, it should back up all folders, so open System Preferences > Time Machine > Options, and make sure that there are no folders included in the excluded items list.
If you want to create a bootable clone of your hard drive, you need to use an app like Carbon Copy Cloner or the Disk Utility's Restore feature > http://pondini.org/OSX/DU7.html

I I have a late 2005 power PC G5 that I want to bring back to life. I need to replace the original hard drive, a Maxtor 250 GB Sata. Can I replace it with modern drives, SATA 5-6 etc?

I have a late 2005 power PC G5 that I want to bring back to life. I need to replace the original hard drive, a Maxtor 250 GB Sata. Can I replace it with modern drives, SATA 5-6 etc?

I knew I should never get rid of my old G5's. By the way, there is a browser still supported for the PPC, TenFourFox, if you're not using it already. Go to the Floodgap website (they author it) download it for free. The only thing it doesn't support is the Flash plugin, but the browser works great. Other video types are supported. It's based on Firefox, and runs most of the plugins and add-ons. It's very fast, and beats all other browsers on the browser compatibility and speed test. That's now my default on my G5's. Firefox and Safari are no longer supported. As far as the OS, both Tiger and Leopard were solid for me. The reason, as I stated before, was iMovie. The version in Tiger with iLife was far superior to what Apple changed it to. They 'dumbed it down' for the masses. Even the newest iLife 11 on my Mac Pro quad isn't is good, in my opinion. So Leopard should be fine for you. It's a much larger browser in terms of sheer megabytes and disk space, but it's fine. As far as getting an OS disc, I'm seeing Tiger for about $45.00, Leopard for $50 - 60.00 on that famous auction site. As far as RAM, I have 8GB in my G5 2.3, but you should check Activity Monitor when you are running your apps. See how much green slice you have left (unused RAM). You might find you don't need eight. A Mac Pro will grab more free RAM than a PPC machine will. I have a hard time maxing out use of my 8 on the PPC. Not true with the eight on my Mac Pro. The OS doesn't hesitate to grab and use it. You might be OK with 6GB on your PPC. More will not make you faster, as long as you still have free RAM available. As far as backup on your resurrected machine: look for a firewire enabled backup if can. Use CCC (Carbon Copy Cloner) and make a clone backup. Next time your PPC machine wipes out the hard drive, just take your Firewire drive and plug it into another PPC machine, and you can select it as your boot drive. You'll be back and running in five minutes. You can also take the physical drive out of your enclosure, and put it in your tower to replace the failed drive, and you'll be back to where you were in less than ten minutes, OS and all. The PowerMac has an 800 port, so you can do the 800 on the machine to an 800 port on your backup. A firewire 800 to 800 cable is only about $8.00. It runs nice and fast through the 800 port. I like the OWC Mercury Extreme enclosures. They use USB, Firewire 800, and eSATA, so all your options are open.

Cannot print a bank statement that is adobe format

Cannot print a bank statement that is adobe format. It will say it is 100% complete but it doesn't print anything.

Can you print other PDF documents? Either way, provide more details how exactly you print.

I have a 10.5.8 MacBook Pro that I want to upgrade to Snow Leopard. Where do I find the upgrade code

I have a MacBook Pro from September 2007 that I want to upgrade to the latest OS. I have 10.5.8 on it now, but can't seem to find the code or files any where to upgrade it to 10.6.8 (Snow Leopard) so I can then step it up to Mountain Lion. Anyone have a link to where I can find this code.

Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $29.00 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion contact Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

HT3702 I have reoccurring charges on my bank statement that I want stopped,

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