HT3702 i keep getting random charges from apple for dubious charges or purchases- who do i contact to find out more and how?

i keep getting random charges from apple for dubious charges or purchases- who do i contact to find out more and how?

Contact the store support staff at http://www.apple.com/emea/support/itunes/contact.html for more help.

Similar Messages

  • HT5312 I keep getting an email from Apple telling me that my Apple Id has been successfully reset when I did not reset them.  Started early June 2013 and in a month i have had to reset it three times. Apple support was not helpful.  Any suggestions?

    I keep getting an email from Apple telling me that my Apple Id has been successfully reset.  I did not reset it.  Since early June 2013 to now i have had to reset it 3 times.  It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa.  My kids use my Apple Id to download APs and I am informed when this happens.  Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices.  I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it.  Any suggestions? Are others having the same problems?

    If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
    Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
    http://www.apple.com/osx/how-to-upgrade/
    Regards.

  • I keep getting an email from Apple telling me my account is expired. Is this legit?

    I keep getting an email from Apple telling me my account is expired. Is this legit or is it a scam?

    Identifying legitimate emails from the iTunes Store

  • I keep getting emails saying my Apple ID was used to purchase an pal when I didn't make the purchase

    I Keep getting emails saying my Apple ID was used to purchase an app in the amount of $xx.  I did not make the purchase.  I keep dumping these emails into trash as it seems like spam but it's getting annoying.  Email appears to be coming from Apple.  Any ideas?

    If you think it's spam move it to junk instead of trash. Read the article below and report one to Apple.
    https://www.apple.com/legal/more-resources/phishing/
    [email protected]

  • I keep getting a "not enough memory"  comment on my computer.  Where can I look to find out what is taking up the memory while i'm working?

    I keep getting a "not enough memory"  comment on my computer.  Where can I look to find out what is taking up the memory while i'm working?

    Are you referring to the message that says your startup disk is full?  If so, you need to delete some files from the hard drive, or get a larger hard drive.  Moving some files to an external hard drive is a quick and easy solution.  Note that you should avoid the temptation to use various utilities to clean up your system or remove parts (like unused languages).  That will not free up much space and can easily result in damaging your system.

  • HT204053 Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninst

    Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninstall via the control panel my pc cannot find the route????? I do have an iphone and ipad. What can I do?

    The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
    #Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
    #Disable all plugins
    #Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
    So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • HT1848 I purchased alert tones in itunes and updated my itunes.  Now my alert tones do not show up, although if I were to go re-purchased those items, it says I already purchased them.  Where do I find those tones and how do I get them back into my phone?

    I purchased many alert tones in itunes and then updated my itunes.  Now my alert tones do not show up, although if I were to go re-purchase those items, itunes says I already purchased them.  Where do I find those tones and how do I get them back into my phone without having to repurchase????  This is so frustrating!  Please Help!

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • I keep getting pop ups from spyware advertisers wanting me to purchase spyware. they won't go away or allow me to do anything else.

    I keep getting pop ups from your spyware advertisers wanting me to purchase spyware. they won't go away or allow me to do anything else. It is extremely annoying.

    Mozilla Firefox does '''not''' support/endorse/encourage spyware advertisers.
    If you think these popups are from spyware advertisers, you should try to scan and remove the spyware from your system. This article has more information on how to do that: [http://kb.mozillazine.org/Popups_not_blocked#Spyware_on_Windows Spyware on Windows].
    In future, you can install the [https://addons.mozilla.org/firefox/addon/adblock-plus Adblock Plus add-on] to block such ads.

  • Hello! i have get a.message from apple wich tells me. that i have woon 10,0000$  i would like tto know how ryo contact them to get my money plesa help me

    Hello. i have get i message from pple wich tells ne.that i have won 10,000$ i would like to konw how to contact with.them so i can get my money please help me

    To report potential e-scams, please go the Internet Crime Complaint Center and file a report.

  • TS3623 I keep getting a message from Apple T.V. saying "this content cannot be played on this Apple T.V." when I am trying to view a movie that has already been dowloaded to my IPAD

    When I try and view a downloaded movie i keep getting a message "That this content cannot be played on Apple T.V.", I have no parental controls set, can anyone tell me why

    Where is this movie downloaded from?

  • HT201303 How do I get a refund from Apple for an album that did not download?  But they still charged me?

    How do I get a refund from the I tunes store for an album that did not download?

    See if you are able to redownload the album by clicking "Purchased", under Quick Links, at the top right of the iTunes store.
    Download past purchases:
    http://support.apple.com/kb/HT2519

  • Keep getting spam email from Apple

    So far 7 times I get an email about my iCloud is almost full. There is no unsubscribe option at the bottom of the message.

    Hey RavensGate,
    I can understand the constant emails can be frustrating. If you think that your storage is getting full, take a look at the first article to help curb that back. If all looks good and you are not even close to being full, check where the email came from to actually see if it came from Apple. To inspect that, look to the second article for assistance.  
    Manage your iCloud storage
    https://support.apple.com/en-us/HT204247
    Identifying fraudulent "phishing" email
    https://support.apple.com/en-us/HT4933
    Take care,
    -Norm G. 

  • I keep getting random texts from 900080006009

    Similar to an issue another user posted (but without a resolution other than to switch phones), I keep getting texts for 90080006009. These messages *** say "//VZWSSOClient: 111070030584" but the number at the end changes in each message.
    I currently have an iphone 4 and do not believe I have signed for an cloud emailing, or anything with the cloud for that matter. Does anyone know how to fix the issue? I don't want to set up a separate contact list and have it mute the phone each time I get a message because I still have to manually delete them, I want them to stop.
    Thanks!!!

        CA345,
    Sorry to hear you keep getting these messages. If you are getting a Verizon Wireless single sign-on message that may be related to MyVerizon based on what I am reading by yourself and others. So let’s start there. Make sure you have any updates for the MyVerizon app. Then reset the MyVerizon app: http://vz.to/1qpC4Vq . Launch and log in. Close the app and launch it again. Still get the text?
    Another thing that potentially causes the issue is any third party messaging applications that are misinterpreting communication from VZW for MyVerizon as a text message. If you have any 3rd party text messaging application try uninstalling the app and open MyVerizon. Let us know if the problem perists.
    BrianP_VZW
    Follow Us on Twitter @VZWSupport

  • Why don't I get an email from Apple for an Appleid reset?

    Just updated new Itunes a few days ago and my Apple ID which had a credit balkance on it cannot be recovered.
    I have gone through the password reset process at least 20 times not but I never receive an email from Apple with the reset link.
    HELP PLEASE

    That is because you are using a POP account. POP is all local as far as sending emails goes and local for receiving unless you select to leave a copy of the incoming mail on the server for x number of days.
    Only with a IMAP or MS Exchange email accounts does sent & incoming emails get saved on the server.
    Actually with POP your sent mail never sees your email provider server, except in that it passes through it on its way to the email address you have address the email to.

  • I downloaded LR 5.7 which said it would enable  imports from Apple iPhoto. However, I still can't do it. Is it possible and how?

    I downloaded LR 5.7 which advertised that it would enable imports from Apple iPhoto. I still can't do it. Is it possible and how?

    Follow these instructions: Ready to move on from Aperture or iPhoto? | The Lightroom Queen

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