HT3702 I'm not able to purchase anything on games. How do I fix it?
I'm not able to purchase anything on games. How do I fix it?
What happens when you try ? You have in-app purchases (Settings > General > Restrictions > In-App Purchases) turned 'on' ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
I need help trying to figure out why I'm not able to purchase anything on iTunes. I changed my password, that didn't help. I changed my payment type, that didn't help. It initially started when my password got disabled. Any advice?
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Not able to purchase anything, get a message that i havent the right to use creative cloud because of eligibilty of services.
Whats that supposed to mean?
Am I banned out?Hi zashaaaa
You may need to update your Adobe ID. Please check the following doc: http://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html
Let us know if you still have issues.
Thanks
Bev -
I followed everything I need to do to enable my Apple ID account multiple times. Yet I still am not able to purchase anything. Not even with apple credits I have already stored in my account. Is there something I'm missing or doing wrong?
What happens when you try to buy something ? If you are still getting the disabled message then since resetting your password have you logged out of your account on your device (by tapping on your id in Settings > iTunes & App Store) or computer's iTunes (Store > Sign Out menu option) and then logged back in so as to 'refresh' the account on it ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?
Follow the steps in the article below to try and resolve the issue:
iOS: Wi-Fi settings grayed out or dim
If after all the steps the issue remains I'd suggest to book an appointment at an Apple Retail Store to have your iPhone evaluated or contact AppleCare for assistance.
Hope this helps -
My backup to Time Capsule is taking over 4 million days. How can I shorten the time? I am not able to connect through ethernet. How do I fix this?
Not only that but my Mac Pro keep running and does not stop, my Address book has a blue light under it but wont open, the light for my monitor in the bottom right corner wont turn on or off. Please need help...It sounds like there is an issue with the Mac itself.
Use the verify disk A5 in troubleshooting.
http://pondini.org/TM/Troubleshooting.html
Even if you cannot connect by ethernet, at current location.. you can simply disconnect the TC from the network and bring it to the Mac and plug it in by ethernet. The TC can be reset if you haven't got a suitable current setup (save previous setup before you change it) and run just as backup device.. do the backup and then return it to the network.
If this is just a standard incremental backup.. then something has broken. The issue is not the TC pe se but failure in hardware somewhere. -
I installed a suggested update, now I am not able to send/receive messages. How can I fix this?
I installed a suggested update, now I am not able to send/receive messages. Any advice on how to fix this problem?
No third party apps, no signatures, we've cleared out contacts and are using just the numbers. She ended up dropping her phone and got a new one. She has a Galaxy S5, I'm still on my Lumia 928.
I did a live chat with someone here, based on her suggestions we both power off our phones, remove/replace simm cards, restart phones regularly and this issue is still occurring.
This issue ONLY happens with her, even when I'm at places that have horrible service, I receive messages/calls from everyone except her after I leave the trouble areas. My phone tells me she is receiving my messages when she claims she isn't, her phone tells her I am receiving her messages when I am not. -
I have forgotten the answers to my security questions. (who was your favorite childhood friend, who was your least favorite teacher etc.) As a result, every time i try to purchase something like an app or song on my phone, I can't. It always asks me for the answers. Apple support has no solutions, what do i do?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have signed in to my account and am able to brouse media but not download or purchase anything. The "buy" button is also white instead of blue and nothing happens when I click to buy. I am able to make purchaces on the same account on my iphone as well. What might be causing this issue?
Having the same problem and i just thought it was me ? So frustrating went to my local Apple store and they told me to re-load Itunes again,Done that but still can not buy songs???????????
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Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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Plz help in liking my account with the apple store Because I am not able to download anything from apple store
Have you called your credit card issuer? They may be able to provide a reason for the declined purchased.
Also, you can only register for and use the App Store in the country your credit card is issued. Be sure you are buying apps from the correct App Store. -
Why am i not able to buy anything from my iphone?
when ever i try to buy gems for my game it tells me you purchase could not be completed.
For assistance contact itunes support at www.aoole.com/support/itunes/ww/
and when i go there i chose my contury (usa) and it just leads me to itunes why am i not able to buy anything????
please help.http://www.apple.com/support/itunes/contact/
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how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?
Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ? -
i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use
That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.
Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.
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