HT3702 I'm trying to purchase clash of clans gems on the game and I keep getting a message that says contact itunes
I'm trying to purchase gems on Clash of Clans and I keep getting a message saying to contact iTunes support
https://getsupport.apple.com/Issues.action
Similar Messages
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I am trying to restore my iPhone 4s settings from a previous backup and now I'm getting a "not enough room on the iPhone" message. This is very frustrating. How can I fix this?
If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.
If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your data is unrecoverable.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups & restore the phone as a new device. Your data will be unrecoverable.
You delete your existing backups here: iTunes>Preferences>Devices. -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I'm trying to connect to my work's VPN. I am connected to the VPN, but I cannot access the server. I keep getting a message that says the server may not exist or is unavailable. I know that’s not the case because my coworkers are connected. Can someone please help me?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?
Thank youWelcome to the Apple Community.
You should only get that message when you are trying to create a new account.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer. -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I'm so lost!!!!
Welcome to the Adobe Forums.
To better assist you with this issue we need to know:
What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)
What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari) -
I am having a hard time trying to set up my cc info on iTunes. I keep getting a message that says invalid security code which is on the back of my card and the same card I use to make purchases online with all the time. What may be the problem?
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646 -
I exported my iBook and got the .ibooks file on my Desktop(iMac Retina 5K), I tried to put the file into the iBooks application but I get a message that says "The file "______.ibooks" couldn't opened because it isn't in the correct format. I took the same file and transferred it in my MacBook Air and was able to put it in the iBooks application no problem, the MacBook Air runs OS X v 10.9.5
Please advise as to Why it would work on an older OS X version as oppose to the newer OS X Yosemite
Thanks
JPThanks Lyra,
I may be doing something wrong because looking at the "Purchased" in iBooks I only see all the books that I actually purchased, none of the iBooks that I created in iBooks Author shows up. I can re-download all the iBooks I've purchased and some in iCouds, but the ones I've created in iBooks Author are no where to be found.
Any help is much appreciated,
Best Regards,
JP -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6'sSince the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it. -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I am trying to set my email up on my iphone 4s. I keep getting a message that the password is incorrect. and i cant set the email up
Then maybe you should ask your e-mail provider what's wrong.
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I was watching a movie on my Apple TV and suddenly it stopped. I noticed I was logged out. Then I tried logging in again and I keep getting a message "cannot connect to iTunes". I restarted the Apple TV three times and tried again each time. I am stuck Help please
There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
However I can access all films/iCloud content via my Mac Mini with no issues! -
Hi…I am trying to email photos from iPhoto and I keep getting a flag that says "the server does not recognize the username/password combination. Can you help me to reset it?
Thank you very much for the quick reply and it was so easy. Make my life much easier now
Thanks so much
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