HT3702 I purchased two songs from ITunes. One amount has cleared and the other STILL hasn't posted to my account? Why is it taking so long. I have to change my cc number, but if this one still hasn't posted, then my cc won't go through
I purchased two songs at the same time off of ITunes and only one has cleared my credit card...Why? What if I need to change my cc and my purchase still hasn't cleared?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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I
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try going to Settings>iTunes and App Store and sign out and sign back in -
Can anyone help me, I purchased lots of music on my old iphone and now have purchased a new iphone 5, is there anyway to get all of my music that I have previously purchased??
Click here and follow the instructions, or use the Transfer Purchases function in iTunes on the computer they're synced with.
(72825) -
I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account
Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards. -
I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!
As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html -
I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.
If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device. -
Two weeks ago Purchasing 60 songs from iTune store.So Two of them play only half of song and then jumping to another songs.What is could be?Looks like is not been downloaded full.Can i get this two songs to play correct?Many thanks Aleksejs!!!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I have two iPhones, one is a 4s and the other is a 3g. I have not used my 3g in some time now. I recently restored it but I cannot use it without a sim card, it says i have to "activate it." I cannot place my iPhone 4s sim card in it (too small), and i do not want to get a new contract or sim card for an iPhone that i do not ues very much.
Thanks for your help, but i cannot borrow a noral sim card now, my family has all up graded to iPhone 4s's, i have done this before, but one of my family had the same type of iphone so i could use theirs. Now i am the only one who still holds on to their old phone... I am not sure about buying an adapter...
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Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro
Purchased a song from iTunes on my iPad but its not showing up on my MacBook Pro? When I purchase on my Mac it always shows up. Checked. Can't download again from recent downloads and I tried to purchase again just to see and it wants to charge me.
Hi OP
Did this sort your problem? I have the same one too. Purchased tracks on my iPad not showing up on MBP or iPhone. Itunes wants to charge me for it againa dn again!
Anyone? -
Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September. One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.
iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
File -> Export
and in this case set the Kind to Original.
iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue. -
Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
Good Morning,
I have a MacBook Pro 15" and my warranty just ran out! I partitioned my harddrive into two partitions, one with Snow Leopard and the other with microsoft.This morning I turned on my Macbook Pro and it will not boot into Snow Leopard. I shut it off took out the battery, reinstalled the battery. Then I put in the Snow Leopard CD and booted up to disk utility and The Snow Leopard partion would not show up?? I do see the microsoft partion.
I also rebooted holding down the shift key and still no Snow Leopard
Could you please tell me what I can do, what keys do I press on restart any advice to get Snow leopard back.
thank you.Have you restarted holding down the Opt key? That procedure should give you a gray screen with all of the partitions that exist. Then select the SL partition for boot. Also go to System Preferences and Startup Disk, unlock the lock and select the SL partition as the default boot partition, then relock.
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Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
I have purchased 2 songs from itunes. They show up in itunes library on my computer, but when I sync ipod with computer, the songs do not transfer to ipod
Is your iPod configured to sync these tracks? How do you have your iPod set up to sync music from your iTunes library?
B-rock -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again.
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