HT3702 I used my debit to buy some kind of gem I use in a game.. I bought for like 2 times and when I tried again i wasnt able to buy anymore and a pop up said to contact this site for details.. Another thing is if i used my debit.. Is it already paid for
I cant but gems anymore for a game.. Its was my first rime to buy last night.. So i paid with debit.. Do i need to do anything? Or is it all paid for? I checked my account and I already saw the charges and was already deducted from my chequing.. I just want to make sure.. Thankyou
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
As far as I'm aware debit cards aren't accepted anymore, there have been a number of posts recently about them being declined, and they are not listed on this page as being a valid payment method.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
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I got a new iPod nano 7th gen, but when i tried downloading a video from my iTunes library a message popped up that said: Soem of the videos in your iTunes library were not copied to yor iPod because they cannot be played on this iPod. What should I do?
I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!
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I reset a Linksys extender, when I try to navigate Safari using The Linksys network, a Box askin for username And password pops out. What is this about?
Ask Linksys. If you reset the extender it presumably lost the username and password it was supposed to service. I'd just supply the name and password and move on.
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Using calendar in OS X Mavericks. When it tries to connect to iCloud it gives me VERY annoying pop-up message, that it can't connect and that server responds with CalDAVAddSubscriptionCalendarQueueableOperation: 400.
Help me please, really need my calendar!Hello Steve
The simple and quick fix is right-clicking on that little Safe icon in the system tray (near the system clock) and choose Stop Backup/Synchronization. Do you see that icon?
Turn it on and off as needed. Did this work for you?
Scott -
So I have been a longtime Adobe customer. I have nearly every version of the creative suites, with all the bells and whistles and have spent thousands and thousands of dollars on these products for our business as well as personal use. SO.....we just upgraded the OS on our primary editing bay, and I found that I needed to reinstall the Premiere Pro 5.5 upgrade to the system that I purchased online a couple years back. I go to access my online account, and it said that I needed to reset the password, but the problem is that the email that was used is not turned off and I have no way to access.
Thinking that this was not a big deal, I contacted support via the chat system. The first person told me he could not help at that time, and while asking a follow up question he (or she) cutoff the chat. I immediately started another chat. The next agent stayed on, but also said that they could not anything, but they would escalate it to the next group up, and that they would transfer the account to my current email address. That was nearly 3 weeks ago.
I have since received emails nearly daily apologizing for the delay (a form letter) in resolution. Then I got another email saying I needed to write a letter saying what I wanted, and that should take care the problem. So....I did. Then I got another email.....this time saying that the letter was not enough, and that I would have to add a scanned image to the letter of my government issued ID. I replied, indicating my patience has run out after 3 weeks, but sent the letter again as requested. And guess what??? Today I get another email with an apology, and that it would be escalated to another group to see if they could do it.
This is not acceptable in any way. I have to get my keys to the 5.5 upgrade as its using the trial version right now since I can't login to get my keys....and NO ONE AT ADOBE IS ABLE TO DO A THING ABOUT IT. How hard is it to change the access email to ones account, or have it transferred to the new one. (I had to sign up for a new account with the correct email just to post on the forums).
SO PLEASE.....if there is a competent person left there, that can take care of this problem please do. I just need my purchases attached to this account!!!! . I will have no choice but to start seeking a legal remedy within the next 48 hours is not resolved. I have a project that has to be completed, and due to this incompetence I can't use a product I have already paid for. It should never take nearly 3 weeks for this to be resolved.Thanks Steve, I appreciate any help that can be provided. I’ve tried to be patient but after getting yet another Friday saying the exact same thing about it being escalated to the right group (which is the same email I’ve gotten day after day for 3 weeks) I have had enough. Clearly whomever is handling the general customer service, in whatever country they are in really do not care or even have a process to follow. They just clear their cue apparently so that they make their personal numbers. (I was formerly a tech support manager for one of the large PC and peripherals producer....so I am familiar with some of these antics, though we would have fired someone for something like this). Given how much I have paid to Adobe for their products over the past ten years as a business owner it a shame that this is not getting resolved.
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I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?
Hello,
This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
Regards,
Rajeev. -
I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
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Some of my photos in Iphoto turn blank (white) when I tried to edit the size like zoon in and out.Can someone help me on this?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there? -
I cant remember the answer to some questions and they blocked my account. I've been sending requests for them to send it to my mail like 20 times and nothing. What can I do?
Click here, phone Apple, and ask for the Account Security team.
(87657) -
so when i tried to plug my i pad mini charger to my computer it said "NOT CHARGING" its not the cable because this is my second cable! What do i do?
Most computers do not supply enough power to their USB ports to charge an iPad. Use the charger that came with it.
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I've just set up my mac Mail to receive my hotmail. It's now trying to download the whole of my hotmail account of 20,000 emails! I only want it to show the latest 200 (like on iPhone and IPad) Is there anyway to control this?
On your iPad, just go to Settings>Mail, Contacts, etc.>Add account>iCloud and put in the details of the account you set up. Shouldn't be a problem at all.
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When I plug my iPhone into my iMac via USB I can choose to "back up to this computer". On another sync to my iMac, can I choose to " back up to the iCloud"? This way I could restore all my info and settings from either source. Is this possible?
On the phone, under Settings > iCloud you can select to turn iCloud ON or OFF.
One iTunes, it senses that toggle and if you had selected iCloud it will say backup to iCloud. Here you can change the toggle to backup to computer and click "Apply" prior to syncing.
I do both for good measure. I backup to computer and then after i disengage the device from the computer, I set the iCloud toggle back to ON and then perform the iCloud backup over wifi.
I found that using iTunes and saying to backup to iCloud isn't always successful in the "last backed up" time and thus I do it separately. -
How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.
In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number. -
My compurter doesn't recognize my iPod Nano 2g A1199 i tried reseting it, disk mode, but nothing. I reinstaled iTunes like 5 times and still Windows doesn't recognize it.
Hello Fercho1998,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device connectivity issues:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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