HT3702 I want to make a purchase
Hi I am trying to buy credit in one application and it's not working
What country did you specify?
Similar Messages
-
I want to make a purchase of Photoshop CC but my billing country is wrong. How can I change it? Thanks.
Hello,
please try first Adobe ID and registration support and Get help with orders, refunds, and exchanges and if necessary and for further questions and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter -
i wanted to make a purchase on the app store but it will not let me since it is my first time I have to answer my security questions. Those of which I do not remember at all, i also have no way in resetting them when loginning into my apple ID since i have to answer my security questions to be able to change them. That fustrates since I've contacted apple support at least 3 times now and still no answer at all. Please help me I just wanted to to buy some apps.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I want to make a purchase in apple store but they ask me to have 3letters in the name of my county (select province). All choices are only in 2 letters like KL,SL... I don't know how can I do. Please
What country did you specify?
-
Apple id has been disabled when i want to make a purchase, what the **** does that mean
apple id has been disable when i want to make a purchase, what the **** does that mean and how can that be rectified
If changing your password does not solve then contact itunes support.
-
I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase?
Thanks.JaniNY wrote:
I thought of that, but my question is does it automatically flip to the CC.
Yes.
If you have a gift card balance, iTunes will use that.
If the total is more than that, the difference will be charged to your credit card.
You need do nothing.
See this -> iTunes Store: How to redeem a code
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy. -
I wanted to make a purchase and appstore asked me my security question,i don't know it,plz help me what shoud i do!
From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I want to make a purchase with my charge card. But each time I buy a song it takes it immediately off of the credit I have in my account from a gift card. How can I change it to charge me for a purchase instead of taking it out of the credit I have in there?
You don't change it.
It will use any account balance first, once it is gone, then it will go to your credit card. -
I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum. -
Does anyone know how to eliminate a mistaken apple ID that you still use as an email
but for some reason, now when I go to make a purchase at ITunes, it brings up this email
as my apple ID instead of my actual Id and it will not take the current password I have for
this email. Somehow I believe it is confused, because years ago this was my first email, and
it had a different password way back then, that I no longer remember.
I am very sorry if this all sounds confusing, but my Mac book has been out of commission for the
past year, and I have been recently trying to work on it, and I am not suave on the computer at all, so
if my next question sounds lame, you'll know why... I wondered if that may have caused any of my
latest hitches, only because when I first purchased Mac, 4 years ago, this rogue email was the one
I signed up with everything on my Mac, but I have not been using it for the past 9 months, just my
iPhone, until that died 3 months ago, and then I got this new I phone 5 2 months ago, thinking my
problems would be..., a thing of the past,??, for at least a little while??? But NO, they have not,
However, I'm sticking to the problem at hand, I have a full functioning apple ID that works and at
some occasional times, ITunes would bring the correct ID up. And only once in a while bring the
Bogus one up. But in the last few weeks, all it asks for now is the wrong ID and my frustration has
reached its max!!' I have missed out on purchasing two apps I needed, and some music I wanted,
and I don't think I'll be able to even use ITunes at all until I can know how to make my devices realize
that my email is an email, not a apple ID, and then make it accept my real ID!!!
Without having to eliminate, or delete my email address I still use, and receive mail
at. Please forgive this lengthy explanation!!!
I was only trying to make sense, if I confused you
more, I'm very sorry... Thank you for any brave ones that tackle this, and actually have some
Solutions for me.., I thank you much indeed!! Sincerely KimContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i am in the army i am stationed in Germany right now and i would like to purchase a apple tv. i have not found any in the local store so i went to the apple store for the first time to purchase one, when i tried to update my mailing address i was unable to put my curent address in. how would i be able to make a purchase so it goes strait to my address
Welcome to the Apple Community.
If you want to use the US store, you will need a US mailing address and credit card. -
HT3702 I want to use my purchased software again after rebooting device iphone 4s
Regarding my purchase MJ5F28DW81, this software is not working after hard reset of my iphone 4s. I want want to use this software OR redeem money back.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
What software are you referring to, and by 'not working' you mean ... ? If the app is still in your country's store then you should be able to delete it from your phone and redownload it via the Purchased tab in the App Store app on it. If it's still in the store but doesn't show there then check to see if it's hidden : http://support.apple.com/kb/HT4919 - or you can resync from your computer's iTunes library.
If the app isn't working then you've tried contacting the developer ? If you have and you haven't had a response then is it a recent purchase ? If it is then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com -
I'm playing candy crush and Pharos slots but if I try to buy more lives or credits there is an error that says to contact the iTunes stor. This happens on and off. Sometimes it works and sometimes it doesn't. Please help
email iTunes support, apple.com/support/expresslane/iTunes and give them your apple id and tell them whats happening, they can fix this.
-
How i can't to make any purchase from itunes store?
When im want to make a purchase,i can't ascess to make the purchase.they give a message PLEASE CONTANC iTunes SUPPORT FOR COMPLETE THIS TRANSACTION
What happens when you try ? If you are getting a 'contact iTunes support' message then you can contact them here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
i wanted to make a purchase,after i renew my billing address which has been required and said it was expired,i still cant get it done.it shows my payment method was declined ,pls enter valid payment method.what can i do now?
Maek sure the Security Code is correct. iTunes Store: My credit card's security code or zip code does not match my bank's records
Billing policy is the same for both the iTunes and Mac App Stores.
Also, if by chance you changed the App Store country, be aware that your credit or debit card credentials must be associated with the same country where you reside.
Maybe you are looking for
-
How to use attachemnt fucntion in JSP page using Attachemnt functionality ?
Hi all I would want to know is any body worked attachement functionality to add attachements in sshr functions.I would want to add one attchement to my SIT which i created in core HR .But i need to add attachements in SSHR for these SIT.Would appreci
-
Help me changing 32-bit floating point into 16bit
When I open a new project, the browser gives the following information: Audio format: 32-bit floating point. Even when I changed the sequence settings (under sequence > settings, or under final cut pro > audio/video settings > sequence presets > edit
-
Custom naming instrument tracks
I've looked everywhere to see how I can write in clearer names for instrument tracks. The problem is that if I'm running 4 tracks for strings--2 violin sections and 2 viola, for example--when I go to the fader window, they all say "strings." I have t
-
Transferring audiobooks to iPod Nano
I recently bought an iPod nano 7th generation device and successfully synced it with iTunes. I then transferred an audiobook to the nano using OverDrive media, which I've done many times with an iPod Classic. Although the transfer appears to work,
-
It works ok sometimes but recently it has been asking me to update my details. Ok. Then it says payment method declined even when I Know there's money in my bank and I've even phoned bank to check. So what's going on. I want a FREE app and this is re