HT3702 I want to purchase but it wont let me even though i have funds on my card
Why is it asking me to contact tech support and gives me a website to go to. I am trying to purchase but I keep getting a message to contach apple
Click here and request assistance.
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I'm trying to sync my iPhone 5 with my new macbook pro and im trying to back it up and then start from scratch with no pictures or music on it. but it isnt letting me do so. i have no boxes ticked, andi am doing everything the same way i would normally do it on my old microsoft computer. but it doesnt seem to be working. the pictures on my phone stay on there and they also back up to ym computer. i dont want to have to sit and go through my whole camera roll deleting my pictures. please will someone help me with my query as im getting rather frustrated at trying and constantly failing. if anyone could help id be very grateful. as you can tell im a beginner to the whole macbook, but ive had an iphone for ages and never had this problem on my microsoft computer. thanks in advance
nt want to have to sit and go through my whole camera roll deleting my pictures.
So you do not want to keep any of the pictures you took with your iPhone 5?
Settings > General > Usage - Photos & Camera.
Swipe across Camera roll then tap Delete. -
I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album. Can anyone help me figure out how to do a single "ALL" music download?
I even tried synching from mt computer backup but it wont do it.You can only sync everything with your one syncing computer/iTunes library. Yu can:
- Make this your syncing computer by:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
- Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I have an ipod 8generation and i deleted all of my things to download a few shows then deleted them to get my things back but it wont let me it says i have no space. Why?
Hello,
Sometimes that you see something it saves in cache, (or could be that the show is in progress to be deleted) so here's the problem.
Just restart your device to see if the cache of the shows deletes themselves.
Then try to import your music again.
Cheers.
You can use this tool to quickly clean all the cache that needs to be deleted-
http://www.imobie.com/phoneclean/ -
My Ipod shuffle appears in itunes on mac but not on windows 7 even though we have the latest update of itunes. We have also tried the other solutions on the apple support site.
Hi reinkristine86!
I know you’ve said that you have tried other suggestions for troubleshooting this issue, so pardon me if you have already seen this article, but have you tried all of the troubleshooting steps listed in the article below?
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I upgraded my icloud by mistake and now i want to downgrade but it wont let me do it
I updraded my icloud last night my mistake and now i want to downgrade again but it wont let me. How can i downgrade?
Hello there, Liezlsa.
The following Knowledge Base article offers up information on just that topic:
iCloud: Storage upgrades and downgrades
http://support.apple.com/kb/ht4874
If you are working on iPad the following information is useful:
Downgrade your iCloud plan
You can choose a lower-tier storage plan to replace your higher-tier plan (for example, a 10 GB plan to replace a 20 GB plan). The downgrade will take effect on the anniversary of when your storage upgrade was purchased.
iOS 5 or later
Go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I made a recent app purchase, but the payment was declined because the purchase was attached to the family share plan. I made the purchase on my own account, and didn't know that purchases I make would now be associated with the purchase information provided for the family share. I like being on the family share, but is there a way I can purchase apps and other things through itunes using my own personal purchase methods?
is there a way I can purchase apps and other things through itunes using my own personal purchase methods?
Theaternerd,
If you keep a credit balance on your own account, any purchase will be deducted from your credit balance instead of being charged to the Family Organizer's credit card.
To keep a credit balance, just buy and redeem iTunes gift cards to your account. -
im trying to download apps, do i have to use a credit card even for the free ones?
If you have an existing ID, but no credit card to associate with your account, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a NEW ID by following the directions here:
http://support.apple.com/kb/ht2534 -
i cannot sign in and buy the pdf converter. the program throws me out.
what do i do next?Hi,
Use different browser and try to sign in.
Please refer to this link to purchase:
Acrobat Pro, PDF Pack, Export PDF & More | Acrobat Document Solutions
Select the Subscribe option & it will direct you to the store.
Regards,
Florence -
i have the "when i open a new link in a tab, switch to it immediately" option unchecked. it still opens them when i open a new link. i found someone who was having the same problem but the solution to his problem did not help me. i have restored my prefrences, disabled all addons and plugins. nothing worked
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3Hello Trey.
I believe your issue comes from a slight misunderstanding... It's not your fault, of course, Firefox should be clearer in this aspect, but I should be able to clear the misunderstanding and make sure you know what's going on.
The "when i open a link in a new tab, switch to it immediately" option only applies to tabs open deliberately in a new a tab. For example, when you middle-click (click your mouse's scroll wheel) a link (or use the appropriate contextual menu entry). It doesn't apply to links that are set by the site to open in a new tab. This is normal standard behavior, and isn't likely to change any time soon, but there are multiple things you can do so it doesn't bother you.
For example, you can middle-click (or use the appropriate contextual menu entry) the links you want to open on a new tab, instead of right-clicking them and have them open in a new tab only if the site has instructed your browser to do so. You can also go into ''Tools > Options > Tabs > Open links that open in a new window in:'' and select "Current tab", so the links that are instructed by the website to open in a new window/tab, are open in the same tab, and so you have complete control of where each link opens. This setting, however, is known to cause some trouble in some websites that are pop-up-heavy, so use this with caution.
I hope this helps. -
I've recently just bought a new iPhone and i am wanting to transfer all my music that i habe bought from my old one onto the new one. I've gone onto iTunes and tried to download them all again but it wont let me?
What happens when you try to redownload them ? What you can re-download (the types of content that you can redownload varies by country) will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPhone (and similarly for apps in the App Store app). If you still have your old phone then you should be able to copy your iTunes downloads from it over to your computer's iTunes via File > Devices > Transfer Purchases
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i am having alot of trouble i want to use imessage but everytime i turn it on it turns on but doesnt work and it says verifying but its verifying my old number and i need it to verify my new number but it wont let me
You can likely download the last compatible version by:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
ITunes says I purchased an album but it wont let me download it
I bought an album on on my laptop for my old iPod. Now I have an iPod touch and i went into the purchased items on the itunes app and it didnt have the album i was looking for in it. I then searched for it in the search bar and it still says i purchased the album but it wont let me download it. There isnt an error that comes up or anything. It just wont let me download it and ITS DRIVING ME CRAZY! Can someone please help? (i hope i dont have to purchase the album again)
Again, how are you trying to "download' it - what options are you selecting to do the download? Also, the forum you posted in is iTunes for Windows, but you also mentioned your iPhone. Where are you trying to download the past purchase? Once I know that, I will be able to provide you with instructions on how to download it again.
Cheers,
GB -
HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.
What happens when you change your address in your iTunes account? You also have to have a payment method associated with the USA, For example gift cards are restricted to the country of their purchase.
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Ones and now i want to delete them but it wont let me
i downloaded more meesages effects and it took away my othe ones
and now i want to delete them but it wont let meYour post lacks context. Please elaborate.
What program?
What are messages effects?
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