HT3702 I was billed for an app i did not purchase

I was billed for an application i did not purchase. I was emailed the receipt and it has been taken out of my bank account.

Assuming this wasn't for an in-app purchase you forgot or made inadvertently, first change the password to your Apple ID in case someone else has been able to obtain access. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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TS1702 what do you do if you get billed for an app you did not purchase?

I received a bill for an app I did not purchase. How do I reconcile this issue with iTunes?

Contact itunes support
http://www.apple.com/support/itunes/contact/

I was charged for an app I did not purchase.

I was billed on my credit card for an app I did not purchase, how do I get credit back?

Here:
How to Get a Refund from the App Store
or
Apple - Support - iTunes - Contact Us

HT1689 I was billed for gaming credits I did not receive. What do I do?

I was billed for gaming credits I did not receive.

Try contacting iTunes support and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201303 I have been debited money for an App I did not purchase, however where do I complain all Apple provides are generic answers and nowhere about wrong invoices

I have received an invoice for an app I did not buy. I looked at it but at no time confirmed the purchase by using my password - how do I get reimbursed or even where do I complain - all I get are generic answers about protecting my password.

Right. So you're telling me that Apple has left someone in charge who is totally screwing their customers' experience and no one at Apple will help reign them in and set them straight?
I guarantee you that she's not the only person who's had this experience and it **** well sours me from buying another iPhone if I know it won't be taken care of if something goes wrong.
I've posted this to let Apple know there's something woefully wrong with their partner and to get that fixed as well. I know Vodafone is the one I'm supposed to deal with; I just want that to be improved.

I was charged for an app i did not buy...

I recived a biiling statment from my bank account saying i bought an App for $6.99, i did not purcuse this app, i would like my money back...

Hi Laura,
Welcome to the  Discussions
Somehow you have ended up in the iChat 3 forum (it has a link on the Discussion front page so people post about iChat 4 and 5 here as well)
There are two Forums within the iTunes Category (Under iTunes for Windows an iTunes for Mac) that relate to Apps (Depending which it was bought for)
You should have Email receipts for other purchases which will give you contact details for any issue with the iTunes Store.
If you have the actual receipt then the Report a Problem takes you to that purchase record in iTunes
One link on such an Email is to here http://www.apple.com/uk/support/itunes/store/
In iTunes the support Link in the top right box leads here http://www.apple.com/uk/support/itunes/
9:31 PM Saturday; August 14, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

HT1918 who do i contact about being charged for an app i did not purchase?!

I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 Cannot connect to iTunes Store now for 3days, was charged 2xs for an app I did not purchase.

iTunes acting up? I was charged for Jurassic park app twice that I didn't order and strangely a password must be entered to order from store from my iPad2. Every time now for 3 days goin on four that I hit error with this order link it goes to a new page that's blank, tries to load for a min. Or two and then says cannot load iTunes Store? I'm wondering now how much has been taken from-my travel card prepay account associated with this.... So Question...how do u access iTunes Store when this happens? Also when purchased link for problems won't access what to do? Hey I luv dinosaurs with my kiddo but I didn't plan to buy it without trying it for a few first. I got free app, and the next day charged 13 bucks... Wut the heck? HELP

http://www.apple.com/support/contact/

I was charged for something that I did not purchase

I was charged for a purchase that I didn't make

This is for the U.S. iTunes Store.
https://expresslane.apple.com/Issues.action

Was charge for itunes that I did not purchase

my itunes account was charged talking larry outfit 7 $.99
talking tom cat 7 $.99 talking robot $.99 for a total of $2.97 which I did not download, which is not on my itouch, nor do I want them.
please refund my account and I will promise you that I will be very careful if I ever use my itouch again. not sure I need this kind of frustration in my life I have wasted a hour of my day that I can not get back trying to get help not only did I speak to someone that was rude and not helpful and very condescending he hung up on me.

You are not addressing Apple here at all. We are itunes users just like you.
If your account has been compromised, then change your password, alert your credit card company and discuss reimburement with them and let itunes support know that your account may have been compromised.

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

TS1424 I have been billed for an item I did not want and did not intentionally purchase, How can I get this reversed.

I have been billed for an item I did not want and did not intentionally purchase.
How can I get this reversed?

All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 Charged for an app I did not authorize. How can I resolve this issue?

Charged for an app I did not authorize. How can I resolve this issue?

call apple at 1-800-694-7466 or report a problem from purchase history see
http://support.apple.com/kb/ht2727
Peace, Clyde

App you did not purchase prompting to be updated

Hello. I'm getting prompted to update an App you did not purchase. Does anybody knows how to reset it in order to avoid the prompt message?
Once I press the update button, appears an itunes account of someone that I don't know.

Try here > Mac App Store: Cannot update App Store purchases or updates do not seem available
The Spotlight index suggestion helped this user with the same issue > Have an App that showed up from...: Apple Support Communities

HT3702 i was billed for a Pandora service $3.99/month that i never signed up for

I was billed $3.95/month for Pandora and i did not signup for any addtional service

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT3702 I was billed for an app i did not purchase

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