HT3702 Im getting this message when trying to purchase ( please contact iTunes support to complete this transaction )

It not allowing me to add money to a game I'm playing and tell to contact iTunes which I don't know what to do and I called the support by phone but no use like I wasted my time talking to them and the told me to go to iTunes support and solve from there.  There where that I want to know

There is NO telephone support for itunes.
You contact itunes support by clicking support at the top of this page, then slicking the link under Contact Us.

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