HT3702 itunes account was debited but not in purchase history - where do you find out about withdrawal

debit from itunes account but nothing in purchase history - where do you find out withdrawal?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • TS2753 Has your debit/credit card been charged for unauthorized APPLE Itunes purchased? How do you find out who used it?

    Has your debit/credit card been charged for unauthorized APPLE Itunes purchases?  How do you find out who used it?

    Max OSX 10.6.8, iTunes 11.1
    I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
    My perfect solution was to turn On Sorting - Sort Album under View>Show View Options. Then, select all the songs in that album (Shift click, Cmd click, etc) , and Edit multiple item information (Cmd I). You will see Info-Video-Sorting-Options buttons. Click on Sorting. Then, under Sort Album, Enter the name of the album. Then OK.
    You should now have the playlist sorted by Genre, then each album individually sorted by track numbers. On your playlist you should see, if you scroll right, the column added called "Sort Album".
    Hope this helps.

  • I downloaded a tv series. My iTunes voucher was debited but The program did not appear?

    I downloaded a tv series last night. Payment was taken but the download has not appeared.

    Hello Storm3
    If you are not able to download your purchase by looking at your purchase history, then report the issue to the iTunes Store to resolve it.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • How can I find out which iTunes account was used to make a purchase?

    Without really understanding how iTunes and Apple IDs worked, I created a US iTunes account on my MacBook Air as some of the content I wanted wasn't available in the Australian iTunes store.  So I had two iTunes accounts on the one device and I just switched between one account and the other.  But eventually I ran into problems with the whole 35 Day and 90 Day restrictions when trying to change between one and the other.  So now I'm going to use two separate devices to manage the two accounts, but I want to be able to remove everything I bought from the US iTunes account from my MacBook Air and keep only the stuff I bought from the Australian store.  Is it possible to find out which account was used to buy a particular song/video/TV programme?

    Select the tune and then - Get Info - in the dialog box is a note of the Apple ID used to purchase.
    MJ

  • Bank charges but not in purchase history?

    so i checked my online banking and i have charges from 'APPLE/ITUNES PURCHASES LU' however i havnt purchased anything and it dont show up in purchase history? any ideas about this until i can contact apple protection on monday

    Hello Jamieh89,
    Payment issues can be frustrating. You can report issues with purchases by following the directions in the article I've included:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Can i find a file that was scanned but not renamed?

    can i find a file that was scanned but not renamed?

    Hi johnathong,
    Did you scan the file directly into Acrobat, but didn't save it? If so, the file is most certainly lost, and would need to be rescanned.
    If I misunderstood your question, please let me know.
    Best,
    Sara

  • Wirelessly iTunes see my iPhone, but not my iPad

    wirelessly iTunes see my iPhone, but not my iPad???

    You do NOT have to plug the iPad into a power source to sync with WiFi. I sync without plugging my iPad every day. Like Dah-veed, I do not auto sync. If you have all of the settings configured correctly, the iPad does not have to be plugged in to a power source to sync with WiFi.
    The iPad will sync AUTOMATICALLY, if the iPad is plugged into a power source and if iTunes is running on your computer. It does not have to be plugged in to sync manually.
    When is set up to sync wirelessly - I made the selections like Dah-veed indicated above and then I clicked on Apply in the lower right corner of iTunes to lock in the setting. You have to apply the changes that you make in the iTunes sync process.
    BTW - I have the original iPad - not the iPad 2.

  • My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in but not make purchases from the store so I set up a new login/account .  Is there any way to move my music to the new account?

    My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2.  Is there any way to move my music to the new account?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

    My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

    Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
    I fail to see how restoring your iPad would enable yoyr Apple ID.

  • I did not buy on itunes and was debited from my account on 13-06-2013 £7.35 why

    i did not buy anything on itunes and was debited from my account on 13-06-2013 £7.35 why?

    Hello jmexia
    If you are seeing a debit that you are unaware of, look at your purchase history to see if that debit shows up. If it does and it was not you then there is a report and issue for that purchase option.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My itunes account was fraudulently accessed now when I go to update on itunes store on my phone says apple id disabled. I can log on from my mac but not phone

    my itunes account was fraudulantly accesssed now when I go to update on my iphone it say the apple Id is disabled. However when I log onto itunes from my mac it works.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • My itunes account was set up under an email account that has been deleted. I started a new itunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted when i sync it to my new account?

    My itunes account was set up under an email account that has been deleted. I started a new i tunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted whin i sync it to itunes after purchasing new music?

    I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
    What is the way to actually contact Apple?
    I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

  • I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

    Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

    Are you using a proxy server to access the net?
    Or another cause could be that your router thinks it's in its home country (probably china)
    I just don't know how to fix it. There's a way but I don't know enough to advise.
    You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

  • Bought a new mac pro but when i log in to my itunes account my music is not in my iTunes

    bought a new mac pro.  I authorized the laptop.  But I don't see my music when I logged in to my itunes account.  I'm not sure what else I need to do. 

    It will not magically appear on a new computer.
    It will only be where you put it.
    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

  • TS1741 Streaming from my iPad to my tv is not working, it keeps saying the iTunes accounts are different but I've checked it a ton of times and its the same, anyone had the same problem?

    Streaming from my iPad to my tv is not working, it keeps saying the iTunes accounts are different but I've checked it a ton of times and its the same, anyone had the same problem?

    Hi JenJen73,
    If you are having issues with AirPlay streaming from your iPad to your Apple TV, you may want to take a look at the troubleshooting steps in the following article:
    Apple Support: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/ts4215
    Cheers,
    - Brenden

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