HT3702 itunes billing info

i recently recieved a VISA DEBIT card from Nab and was told that i could use it for online purchases. however when i try cchange my account info to this particualr card, itunes rejects it saying;
"Your payment method was declined"
any ideas why?
the card does also have a security code so it isn't that.

I've got the same problem except my NAB debit card was working fine up until very recently. Big pond used to reject it too for their recharge site.
It's pretty frustrating.

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HT3702 the billing info keeps saying my security code is invalid and when i use a different debit card it says my bank records dont match WTH

the billing info keeps saying my security code is invalid and when i use a different debit card it says my bank records dont match WTH

Pease dont' waste your time with that useless article. Carolyn has been warned many times before to stop posting that and waisting people's time.
This error is a little generic at times and there are a few things that could be happening here. Please put in a ticket here for an advisor to check into details:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
There is no need to keep frustrating yourselfs at the moment.

Changing my itunes billing info.

Hey does anybody know how to change my billing info for my itunes account?
I would like to change it to my paypal, rather than my credit card.
Anyone know how to do this?

Welcome to AD!
Go to the itunes store homepage and click on the oval that shows your account name.....looks like an email address. Sign in if it asks you to . Then you'll get a page with different buttons. You'll want the 'Change Payment Info' button.

HT6001 Itunes billing info

I had to reset my computer from all the apps but kept all files. I try to buy something and I have to put in my billing info but when I put it in and press done it says it has declined it even though it is still the same. HELP!!

This is the email I received after I'd figured this out....
Hope this at least helps someone else.....
I understand you’re experiencing difficulties while trying to change your billing information. I can certainly imagine how frustrating that must be.
Based on what you describe, you'll need to make corrections to your account information in myinfo. To do this, follow these steps:
1) Visit the My Info website at http://myinfo.apple.com.
2) Choose your country and preferred language. Then enter your iTunes Store account name and password and click Continue.
3) On the My Account Profile page, look to see if there's a shipping address. If so, make sure the state or province field is filled out correctly. If you want to remove the shipping address, delete the contents of each field and remove the state, province, country, or region by choosing "select one" from their pop-up menus.
4) Now look at the phone numbers. The area codes should be in the area-code fields and the phone numbers should be in the phone-number fields. If an area code is missing, or if it is in a phone-number field, your account information may not save properly.
5) Make any other necessary corrections, then click the Save and Continue button.
When you make your next iTunes Store purchase, you will be asked to review your billing information. At that point, you can change your information or simply click Done. After that, you should be able to purchase items.
If iTunes continues to display an error message when you make purchases, please reply to this email and include this information:
- Your complete billing address
- A full description of what you tried to do and any iTunes error messages you received
- Permission to reset your password so that Apple can investigate the issue
I apologize again for any frustration this may have caused. Apple wants your iTunes experience to be as enjoyable as possible.

Credit card used for iTunes account isn't updated on Apple TV, but is on computer and all other devices. How do I get Apple TV to sync current iTunes billing info?

How do I get apple tv to update the billing information I have in iTunes?

P.S. I've tried - File/Transfer Purchases

ITunes Billing Info

Hello,
I have balance of USD0.43 cents on my account.
Now I want to change the billing details using new credit card but failed because there is still balance left. Any suggestion how to write off the balance?
Tks.

Are you trying to change the country of your iTunes Store account? If so, you'll need to contact the iTunes Store and ask them to clear the remaining balance before you can switch. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I used a 3V card this is a credit card you top i used it on itunes bought a few apps but now that its after running out my itunes doesnt let me download free apps anymore and brings me to the billing info? how do i fix this

i used this card called a 3v card which is a credit card you top up everytime you top up in selected shops you are given a reciept on this dare is all the information you need like cvv codes and exipiry dats and all that everytime you purchase a reciept your issued with new details i had 20 in my account bought a item off the icarbons for 13 euro so i had 7 left i said il purchase some apps for my ipod so i entred in all the details into my ipod i sucessfully bought items but now that the card is empty everytime i try and download a free app it says billing info wrong an rings me to the billing info page how can i fix this problem ?????

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

I created a new apple id and as my billing info i put in my itunes card. i still have $18 left in the account but it wont let me buy anything because i put none as my payment method. what can i do to fix this?

i created a new apple id and as my billing info i put in my itunes card number. i still have $18 dollars left in the account but it wont let me buy anything else because it constantly asks for my billing info and i now put none as my payment method. how can i buy stuff again?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ...

HT1349 I cant update my apps?? Billing info needed but when i type it in it says to contact itunes support..? dont know what to do HELP!

Ok so my app store app has 23 at the top which means to update my apps but when i press update and type in my pass word it starts to update but then this message poped up saying " we have a problem with your billing info." so i press continue and i type in the billing info and then it says to contact itunes support for this transaction and so when i call the guy on itunes support he answered and he told me to get online so i did and now i dont know what to do..? all i need is to updat my apps and it wont let me ! This is so aggravating! HELP

I would suggest contacting itunes support as it tells you to do.

I am trying to use my iTunes gift card and it is telling me to to update my billing info why, I am trying to use my iTunes gift card and it is telling me to to update my billing info why

I bought an iTunes gift card to purchase a book in iBook. When I press buy it will ask for my password, once I put that in I it will then ask for my password again. Then it will tell me that PayPal is not supported by my device. In iTunes under my apple id it has the amount of credit I have on my account. Why can't I get what I am trying to buy?

You might want to check the details you have linked to your account by visiting the website (appleid.apple.com) > Manage your Apple ID > Then sign in.
Once your satisfied with the information you have provided / changes you've doon. Try to make that purchase again. If you're being prompted for the billing info thing. Just follow the onscreen prompts. Click done at bottom of the screen to proceed.
This happened to me once. I Hope it helps

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT1918 i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fi

i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT2736 I have an account balance in my ITunes Account, but whenever I try to purchase something it asks for a Credit Card or Billing info instead of deducting it from my account?

How do I set up the Itunes store so it automatically deducts from my account and doesn't go to Billing Info or if I need to go to Billing Info how do indicate to use existing account balance?

https://discussions.apple.com/message18056833 - Once a gift card is entered it will be charged for any purchases you make until it is used up. Certain things such as gift cards can not be purchased with gift cards and will get charged to the credit card.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166

Using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV

using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV -
any advice?

3GB for a movie? That's almost equivalent to an original DVD.
Have you checked in the Recently Added playlist?
I think this is possibly linear. Select 'normal' in HB, iTunes accepts it; select 'high quality' in HB iTunes doesn't. I can't say why; I don't have any video that anywhere approaches 3GB in size. If that's how iTunes behaves I don't see you have too many options. You either select normal and it works, or you select HQ and live with playing the movie outside of iTunes.
I won't ask what movie because any help with illegally ripped copy protected DVDs is strictly prohibited by the Terms of Use so I'm assuming this is a 6 hour video of your puppy playing on the floor.

It says in the corner of my itunes account that i still have money from my itunes gift card that i redeemed, but when i buy a song my billing info pops up. Why can't I use the money?

It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?

It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance.

HT3702 itunes billing info

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