HT3702 Itunes charged my credit card too much

I don't understand. I called my bank for the number to call and fix it and a recording told me too go to the website. I need to dispute charges on my card. How do I do that?

If you are in the US then you need to add on your state's sales tax to an item's listed price. If that doesn't account for the difference then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT1918 iTunes charge my credit card 8 USD ! Why?

    I wan to buy the point in games (clash of clans) but the purchase is error ! But the iTunes charge my credit card 1USD ! Why?
    I dun buy any thing?
    I repeat many times to purchase the point in this games !
    iTunes total charge 8USD in my credit card account !
    I dun get any thing
    Why?

    It may still be 8 holding charges to chec - each holding charge is $1, so the amount would tie up
    As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. Similarly, if you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information.
    But you can contact iTunes Support via this link, especially if you are getting a message to contact them (we are fellow users on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • ITunes charged my credit card $1.00 without explanation. What is this?

    iTunes Store charged my credit card $100 without explanation, and I made no purchases. What is this?

    $1 or $100? Often when you register a card iTunes will put a holding charge to confirm your card is valid. This should be released but some companies don't process the release as quickly as they should so it can still show up as "missing" from your balance/available funds later in the day. Check again tomorrow.
    tt2

  • Why does itunes charge my credit card when I still have itunes credit on my account?

    I have a credit on my itunes account but each time my wife or I purchase something on itunes or the App Store, it defaults and charges my credit card? I have a credit that never gets used? Help!

    Either the credit's not applicable to that purchase(as opposed to iTunes Store credit, individual song credits can't be used on album purchases), or something's wrong on Apple's servers. If needed, click here and contact the iTunes Store staff.
    (108273)

  • ITunes charged my credit card to something i did not get where do i call to get this fixed

    I tunes charged my credit card for something i did not order where do i call to get refund

    Follow the steps here:
    http://support.apple.com/kb/HT4201
    Regards.

  • ITunes charging my credit card!

    At the time of registration, 1 dollar AUD was charged to my credit card.
    I have not purchased any items from iTunes, except for the free items from my iPhone.
    I want to know why i was charged?

    I am having this same issue. I just purchased two IPods and made some purchases from ITunes. I now have three $1 charges sitting in pending transactions on my credit card. Why haven't they removed these charges? It has been about two weeks since the first two and the last one was just put on my card today. Someone HELP!!

  • Itunes charged my credit card twice, but didnt give me the music?!

    So I clicked purchase once and thought "hey, where is my music?" So I checked purchases, not there. Checked my bank account to see if something happened there, and sure enough not 1 but 2 authorization charges from Itunes... and no available downloads, what is this garbage? Is there any way I can get in contact with someone from Apple in regards to this?

    The authorization charges should be reversed.
    You can e-mail itunes support:
    http://www.apple.com/support/itunes
    Find an appropriate category and click. You will get an "E-mail us" button on the right.

  • Refund I never purchase item iTunes charge my credit card

    I want my $$$ back to my account
    I never purchase the last 16 I tems
    Please show the history purchase

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
    You can see you account's purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    If you didn't do the purchases, and nobody else has accesss to your account or devices and made them, then contact iTunes Support : http://www.apple.com/support/itunes/contact/

  • HT3702 Apple charged my credit card twice for a single iMovie purchase. Is there any way to remove the double billing?

    please help!

    Hi..
    You can report the problem to Apple using the email form here > Apple - Support - iTunes Store - Contact Us

  • HT2534 I have a $70 credit in my iTunes account but when i bought an album last night it charged by credit card not the itunes account. How do I reverse this and get the itunes account used up first?

    Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed

    How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to enter your credit card details - you should be able to remove it after entering it.

  • HT204088 my kids got app store gift cards but itunes is still charging my credit card.

    My boys got app store gift cards and entered them in the reedem section then when they purchesed new apps itunes charged my credit card.  Whats is up with this????

    Click here and ask the iTunes Store staff for assistance.
    (104332)

  • HT1933 Hi' I Intended to buy song with my iTunes credit but it charged my credit card?

    I downloaded music for $10.99 I have $10 credit that I wanted to use but iTune charged my credit card. How do I undo it?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3702 why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

    why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

    http://support.apple.com/kb/ht3702

  • HT3702 How do I get a refund if iTunes's charged my credit card twice?

    How do I get a refund if iTunes's charged my credit card twice?

    Click Support at the top of this page, then click the link under Contact Us.

  • HT1918 How do I get iTunes to charge my credit card instead of using up my apple credit balance?

    My credit card is offering me a $5 statement credit if I spend at least $5 on iTunes.  Problem is I have a large credit balance - how can I get iTunes to charge my credit card instead of using up my apple credit?

    If you have a balance on your iTunes account then that will automatically be used for purchases before your credit card will be - you can't change how items are billed.
    You could try gifting items to yourself, you can only gift via a credit card (I haven't tried it but I think that you should be able to gift items to yourself)
    Gifting : http://support.apple.com/kb/HT2736

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