HT3702 my account has been charge 12 times and i download one free game on itune

You guys charge my account twelve times leave ,y account with a negative balance i didn't download nothing with a fee it was free why i been charge

We are all itunes users just like you.
You need to contact itunes support.
http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT3702 my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

    my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?

    You can contact iTunes support here (there is no phone support) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, and select Purchases, Billing & Redemption

  • HT3702 My account has been charged twice for my purchase today?

    My account is processing twice the Beyonce album for 15.99. 

    Did you click 'buy' twice when buying it ? You can try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have purchased and began to download music several times.  While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

    I have purchased and began to download music several times.  While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

    Hi there Angel T,
    You may find the articles below helpful.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    -Griff W.

  • HT3702 Dear sir , my Bank account has been charged more than I have bought songs !

    My bank account has been charged more than the number of songs I have been downloaded !
    Please correct this matther !
      Thanks ,
    Boghos Petrosian

    We are all itunes users just like you.
    You are not addressing Apple ehre at all
    You need to contact itunes support:
    http://www.apple.com/support/contact/

  • Songs purchased through iTunes on iPhone 4 get download error and will not load.  Account has been charged for the purchase.

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

  • TS1702 I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

    I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published

    Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?

  • HT4098 my credit card has been charged several times for the same purchase

    Hello,
    Do you know how I can connect with I Tunes support, my credit card has been charged several times for the same purchase.

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My app account has been deleted from appstore,and i can't download purchased items on my new imac

    my app account has been deleted from appstore,and i can't download purchased items on my new imac
    what should i do?i purchased aperture 3 and final cut pro

    "my app account"
    Click Account under Quick Links right side of the App Store window then sign in.
    If you can login using your Apple ID, then your account is in good standing.
    Otherwise try here >  Apple ID: "This Apple ID has been disabled for security reasons"  appears

  • I tried to buy the  WhatsApp app. The card has been charged. but the app wasnt downloaded.i need help Urgently.

    I tried to buy the  WhatsApp app. The card has been charged. but the app wasnt downloaded.i need help Urgently.

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    To see which iOS version is installed, tap Settings > General > About

  • My email account that I registered for my iTunes account has been locked by Microsoft and cannot unlock. What now?

    When registering for a new iTunes account you have to fill in an existing email account.
    The problem is that my account has been suspended by Microsoft and I have no way to recover it,
    which mean if I want to do something with my account, I cannot.
    What should I do?

    Have you looked here:
    iOS: Hotmail, Live, or MSN email accounts

  • HT3702 my account has been hacked.. what should I do.. there are several charges that are not mine!!

    my account has been hacked.. what should i do.. there are several charges that i did not do..

    If you haven't already done so then change your account's password e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com
    You can also contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 my bank account has been charged 24.99 three times today and i didnt do it???

    my account was charged 24.99 three times and i didnt do it?

    You've checked the purchase history on your account as per the page that you posted from, and nobody else has access to your account or devices (charges sometimes take a day or two to appear on  a card) ?If they appear on there and you didn't make them then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • While creating a new account, my account has been charged thrice, how do i get the money back

    I tried creating a new account with itunes, due to error in email id/duplication,,i was asked to type in new id on 3 occassions, however all 3 times my card has been debited by INR 60 /-, how can i get the amount charged back.

    Good Morning Vikash Joshi,
    The iTunes Store Support Team can review your account with you and address this billing issue.  Click on the link below to initiate your refund request:
    iTunes Store - Contact Us - Apple Support
    https://www.apple.com/emea/support/itunes/contact.html
    Regards,
    - Judy

  • Premium account has been charged to my bank, but s...

    I just purchased a premium account @ $9.99/month. The charge has hit my bank account. I chose the option of unlimited calls to mobiles and landlines in the United States. I just tried to call a phone number and was given the message: you need skype credit or a subscription to call mobiles and landlines from Skype. What's up with that?

        Hi Ukas,
    I apologize for the confusion pertaining to your order and for such a delayed reply. I am trusting that your issue has been resolved since the original date of your post. If not, I am here to help! At your convenience, please DM me your wireless number. I look forward to hearing from you soon.
    Thank you for your contribution to our community forums,
    AyaniB_VZW
    Follow us on twitter @VZWSupport

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