HT3702 My credit card was charged twice for storage upgrades.

My credit card was charged twice

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

  • HT3702 My credit card was charged twice for the same purchase. How can this be fixed?

    I purchased an album and it was debited out of my account twice. How can this be fixed?

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

    I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My credit card got charged twice for the same subs...

    I just renewed my unlimited world subscription. But for some reason, Skype subscribed me twice, meaning my one account has two same subscriptions, and my credit card was charged twice. Would you please cancel one and refund me? It just doesn't make sense at all to have two same susbscriptions in one account. So rediculous. Please respond. Thanks.

     pandaw wrote:
    Skype subscribed me twice,
    Hello and welcome to the Skype Community.
    I can see that in your account. please contact Skype customer service to request a refund.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • HT3702 My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    Contact Apple at:
    https://expresslane.apple.com/
    Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.

  • My credit card was charged twice

    Hello,  i  was charged twice for the same item. how do i get it refunded?

    How to report an issue with Your iTunes Store purchase

  • HT201318 My credit card was charged twice and how do I delete a purchase?

    My card was charged twice after I changed my storage plan so I want the second charge to be taken off.

    In the receipt of the purchase sent to you by email, click report a problem to have the issues taken care of.

  • My Credit card was charged twice when I bought the new iMac.

    I ordered the new iMac, and I was charged 1400 twice on my credit card. What am I supposed to do about this?

    I have had the same problem today. Bought a new iMac and iPad Mini on 11/02/2014 and it came to just over £1300. Today (13/02/2014) I checked my online banking to find that I had somehow gone £941 overdrawn. Looking at my bank statement, Apple had charged me ANOTHER £1300 again today! I will be charged hundreds of pounds for going so far overdrawn.
    Will be visitng the store tomorrow to bring **** upon whoever I talk to first. Expecting them to refund the £1300 taken from my account for the second time, pay for the fine for going overdrawn and I will also be pushing for some sort of freebie for the grief this has caused me.
    It meant that today I could not pay for parking after I left uni which made me over an hour late for work, making my manager angry and loosing me out on an hours pay.
    Not a happy customer.

  • My credit card was charged twice how do i contact itunes to fix this problem. apple was no help

    I would like to know why they charged my account twice and how to get in contact with itunes to get this fixed ASAP

    http://www.apple.com/contact/

  • HT201318 I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be resolved since my credit card was charged

    I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?

    It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users.  Give it 24 hours before contacting apple.
    For customer service issues, go here...
    https://expresslane.apple.com/Issues.action

  • HT1933 I make a purhase on March 6 at 11:33 Order number MHOXX3TK9J for $1.99 and my credit card was charged $20.00 can you please help me find out why this happened

    I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • TS3988 My credit card was charged about $100 for 8 different transactions.  Five were for 9.90.  These dates are Aug. 6, 7, 28 and 29.  I have not ordered anything and don't know what they are for.

    My credit card was charged about $100 for 8 different transactions.  Five amounts were $9.90.  These dates are Aug 6, 7, 28 and 29.  I have not ordered anything and don't know what they are for.  Please help me.  Linda Feddersen

    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    Linda.. if you have not done so, contact your credit card company so they can monitor your account.
    And change your Apple ID password ASAP >  Apple ID: Changing your password

  • HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
    If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?

    Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?

    Did you check your purchase history to see what the charge was for?
    It could be:
    iTunes Store & Mac App Store: About credit-card authorization holds

  • HT204266 I was charged twice for the same app how do I get a refund/credit?

    I was charged twice for the same app how do I get a refund/credit?

    You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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