HT3702 My debit card ending 5572 was charged with a 10.84 and I don't remember that I made that transaction

My debit card ending 5572 was charged with a 10.84 and I don't remember that I made that transaction

First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are and you're sure you or someone you know didn't make the purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

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HT1212 my kids was plying with my iPhone 3GS and they don't have the passcode finely it give ne disable to open thats much mint 22,980,434

my kids was playing with my ihpone and they dont have tha passcode then the hpone it disable to open th\is much min 22,980,434

PHONE LOCKED
If your phone is locked because you have incorrectly entered the unlock passcode too many times then follow the steps in this article http://support.apple.com/kb/ht1212

HT204088 I made a $10 in app purchase and didn't work until the seventh time. When I checked my credit card account I was charged with 7 purchases of $10. How can I contact apple to fix this?

Can someone please answer my question?

Does anything show on your account's purchase history i.e. they are 'proper' charges and not temporary store holding charges ? If they do then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why am I getting charged for I tunes, I just looked up on my credit card and I have been getting charged for I tunes. And I don't like that at all... I have 8 charges for 2 days now.

Why do I have 8 charges on my credit card from I tunes..... I have not been buying nothing, all I do is play free games

Look at your purchase history and see.

HT204023 My personal hotspot disapared from the settings; i was playing with my iphone 4S and have done something to make it go. How do I get it back on?

My personal hotspot disapared from settings after i done some aplication im not sure of now. How can i get it back?

you don't need to use iTunes to restore your old phone to factory settings.
Just go into settings on your old iPhone and reset .. it will take it back to factory set-up with the cable showing on the front of the screen. All your content will be permanently erased from the old iPhone.

I have buyed an app through debit card my money was deducted from the account again if i open app store for downlaoding any app it is asking me to submit my new accont

i have buyed an app through debit card my money was deducted from the account again if i open app store for downlaoding any app it is asking me to submit my new accont for accessing

You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.

HT204088 My credit card was charge with out my approval, how can I get support with the issue?

My credit card was charge with out my approval, how can I get support with the issue?

If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I used my phone to scan in a $25.00. Once I saw my balance change to the $25.00 I threw the card away. I checked my balance the next day and it was $0. I made a purchase to check and my credit card on file was charged. No one has access to my phone

I used my phone to scan in a $25.00 gift card. Once I saw my balance change to the $25.00 I threw the card away. I checked my balance the next day and it was $0. I made a purchase to just to double check and my credit card on file was charged. No one has access to my phone except for myself. How do I get the $25.00 back without the card?

Call iTunes store support. No one here can do anything about it. This is a user forum.

Why won't Apple accept debit cards? I ordered 2 new iPhones at ATT on Monday using my debit card. I was just notified by ATT that Apple wont accept debit cards so my order cannot go through. I don't use credit cards so I don't carry debt!

Why won't Apple accept debit cards to buy an iPhone 5? I ordered 2 new iPhones at ATT on Monday using my debit card. I was just notified by ATT that Apple wont accept debit cards so my order cannot go through. I don't use credit cards so I don't carry debt! They (ATT) re-emphasized this is not their policy, but Apple's and that I would have the same problem if I went to Verizon. Is this really the policy and if so why? Apple has no problems accepting debit cards for my iTunes account?!

I think this is an AT&T thing not an Apple policy, I had this battle with them before when the 4s came out.So this time I went directly to the Apple stor, I had no problem pre-ordering my Iphone5 on the 14th with my debit card, already shipped will be here the 21st. I'd go straight to the Apple store and purchase them there...

I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined. What should I do ? Please help me !

I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined.
What should I do ?
Please help me !

I believe apple no longer accepts debit cards in some countries. Try a credit card instead. Go to settings/iTunes and App Store tap on the ID then then tap on view apple ID and log in then tap on account info and have a look at the billing options available to you

My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!

Your card was not "charged". Apple requested a charge hold approval. They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off. For free apps, they won't submit the actual charge, and the hold will roll off. This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.

Placed an order and debit card has a pending charge, yet apple store shows no order

I ordered an airport extreme and my debit card shows a pending charge in the correct amount, yet when I log into the apple store app or log onto the store through safari it shows no orders in the last 90 days. What gives?
I apologize in advance if this is in the wrong category but there seems to be no apple store option.

Suggest that you contact.....
Apple Online Store Customer Service

My debit card is no longer working with my iTunes account

I use a debit card for my account. I can't spend what I don't have. Even if I'm 2 cents short of the app's price, iTunes will have a pop-up saying the purchase cannot be completed.
This has saved me many times before, and because of this I can only buy apps when I have the necessary funds on my account.
My most recent purchase was the game "Knightmare Tower" for 99 cents. The purchase went through fine.
About a week later, a couple of apps needed updates. Attempting to update them, however, brought up the log-in prompt. Logging in took me to a screen telling me my card was not accepted for the purchase and to update my info.
Every time I try to update it, it keeps coming up as declined. I cannot download apps, free or not, or update them.
I paid for the app and apparently now it says I owe the 99 cents, which I can't pay anyway because iTunes is no longer accepting my card or allowing me to update my information.
Please help?

Hi grecokev,
Thank you for contributing to the Apple Support Communities.
You mention that your iPod nano is no longer recognized by iTunes after an update. Reinstalling iTunes is a good troubleshooting step, and if the device still doesn't appear in iTunes, try the following steps next:
Turn off your computer and your iOS device or iPod, then turn them on again.
Check to make sure that you've installed all required updates for your computer.
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
You can find these steps in this troubleshooting article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If the steps above don't solve it, see the section of the article called "Verify that Apple Mobile Device Support is installed" for some additional steps to try on your PC.
Best Regards,
Jeremy

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

I updated my payment option details for app store and was charged with Rs. 60 twice. why did that happen?

i changed my app store from canada to india and for that i'd to update my payment option details for app store and was charged with Rs. 60 twice. once the day i added the card details. and then another one 3 days later. why did that happen?
i read soemwhere that it automatically gets credited back within 3-5 working days.
waited for more than 7 days but no credit was given back.
m feeling bad that i got charged without making any purchase.

Each time that you add or change the card details on your account (and possibly also if you change your name and address, as the card needs to be registered to the same name and address as on your iTunes account) you will be charged a temporary store holding charge to check that the card details are valid and that the card is active, but it should disappear within a few days or so (the amount of time that it takes will vary by card issuer) : store holding charge.
Give it a few more days, and if it still hasn't disappeared then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 My debit card ending 5572 was charged with a 10.84 and I don't remember that I made that transaction

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