HT3702 my itunes app purchase will not go through
i try to purchase an in app item and it refuses to allow me
Click here and ask the iTunes Store staff for assistance.
(107621)
Similar Messages
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My itunes store purchases will not transfer to my playlist or my ipod
My itunes store purchases will not transfer to my playlist or to my ipod
Have you seen this?
*[iPod does not play itunes store purchases|http://support.apple.com/kb/TS1510]* -
HT4009 my in-app purchase has not come through what can i do
my in-app purchase has not come through what can i do
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.
I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot. -
My in app purchase will not complete the transaction
I am being redirected to support as my app will not purchase the add ons? Help?
Click here and ask the iTunes Store staff for assistance.
(107621) -
My itunes video purchase will not transfer to my mini for viewing
I have recently purcahsed a few movies from Itunes to view on my mini, but will not download and allow viewing....any suggestions?
Why not? What happens when you try?
What format is this content in? -
ITunes song purchases will not transfer to my new computer
31 of my iTunes song purchases have been refused transfer privileges over to my new MacMini. Doesn't matter if I use my backup or transfer directly from my other computer (iMac running Tiger). The MacMini is authorized and all of my other purchases transferred with no difficulty. The message is 'this computer is not authorized for these, etc, etc. I used IMToo software to copy playlists from my iPhone to the MacMini but those 31 songs would not transfer--same message. Help is appreciated from polite forum users. Many thanks.
Continuing dilemma...I have discovered that all songs disallowed on my current computer were purchased with 2 old iTunes accounts I no longer use. They are (mylogon)@aol.com and (mylogon)@comcast.net. These songs had all been purchased prior to my previous new computer purchase (a powermac) and there was no issue transferring them over. The problem seems to have occurred because of the move from OS 4x to OS 6x--that is, I had been using Tiger, then jumped up to Snow Leopard. Perhaps my iTunes Library was apparently not as updated as I had thought. I was able to load songs over from both my iPhone and iPod and I believe I have recovered all but 4. The song files are in my system but iTunes won't permit me to play them without logging into the old accounts--which I can't do any which way the message goes. Help? Comments?
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App purchase will not resume download
Hello,
Over the weekend, I purchased Deus Ex from the App Store. This is a huge, 16GB download.
The problem is that I live overseas, and I have limited bandwidth - but it is unlimited between 2 AM - 8 AM. I am trying to download the app during that time. The first night I downloaded, I got 12GB done, paused it, and waited for the next night. The next night, I hit "resume" at 2 AM. The App Store said that it was downloading, and my internet monitored that I was downloading at about 5 Mbps, but the progress bar in the App Store did not indicate anything was happening. When I woke up the next morning, my monitor indicated I had downloaded 4GB of data (exactly what I needed for the app), and I had a message saying that app failed to download.
I restarted last night. Got just under 12 GB done, paused, and waited for tonight. Same thing is happening? Any idea how to fix it?
ThanksNow it says on the progress bar "0 bytes of 16.65 GB - less than a minute" It has said that most of the night. It also won't let me pause it, and for some reason, whenever the app store is open, it ties up all of my RAM.
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In-app purchase will not download on my iPad air.
Received an iPad Air and went to buy an in-app purchase I had on an older iPad. Recieve You've already purchased this but it hasn't been downloaded. Ok. I press okay and nothing happens.
Reset first, then try it again. Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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My itune music videos will not play through my soundlink air
Why do my itune music videos not play through my Bose Soundlink Air? My downloaded music plays fine. Also my music videos play through my iTouch its just through my Mac computer they won't.
I have had a almost identical problem but with windows 8 and with the internal speakers because i am using a laptop
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ITunes movie purchases will not play on external display - HDCP auth error
Hello,
Well, I'm surprised there hasn't been more of a storm over this one already but I expect there will be.
Just got a new MacBook last week and finally found a mini Display Port -> VGA adapter so i could use my 19" external display. I rented a movie from the iTunes store yesterday and when I tried to play it on my external display, it gave me a warning/error that the display was 'not an authorized HDCP display' and it would not play. Plays fine on the small MacBook screen, just nothing external. To make it even worse, i tried all the movies that I have purchased from the iTunes store with the same result... NONE of them will play on anything but the MacBook's small 13" screen. This is crazy unacceptable.
Has anyone else run into this yet or have any ideas of something I may be overlooking in order to get purchased movies to play on an external display?
Thanks!Hm, how many Apple users did I see scorning Vista and its content protection madness; agreeing with Peter Gutmann's searing critique of Vista[1].
And here we are now with Apple users who have spent thousands of dollars on Apple hardware (30" Cinema displays are not cheap!), buying films legitimately through Apple's store only to find themselves screwed when they just want to watch the film!!!
The deeper questions we should be asking is if Apple have done anything to enable end-to-end encryption. Vista made significant sacrifices to efficiency and stability to get there, what has Apple done to our OS? We have no technical details on this yet, but wouldn't Apple be improperly implementing HDCP (in spirit if not letter) if it didn't force end-to-end encryption from source to final destination, most of which has to go through your system?
[1] http://www.cs.auckland.ac.nz/~pgut001/pubs/vista_cost.html -
ITunes Store Purchase will not copy to iPhone 4
I'm a first-time community poster, so please be gentle.
I recently purchased 2 songs from iTunes Store. I continue to receive the circle-slash icon when trying to move the songs from my Music Library or the "Purchased" file on my iTunes to my iPhone 4 Music. Thank you for your time and helpful suggestions.I just wanted to add to this as this post comes up when desperately googling for a solution.
I had the same problem, (some apps were syncing, others weren't) and I found out it was because I had moved and reorganized my Music folder and iTunes couldn't find where the app files were.
This can be checked and fixed by going into the apps menu in iTunes and clicking each app. If there is a problem, a small grey "!" will appear to the left of the name of the app. Right click the app > Get Info > Locate and navigate to the new app folder (in iTunes Media > Mobile Applications), and everything should work fine.
Hope this also helps anyone who can't find a solution that works. -
I purchased 900 donuts in The Simpons Tapped out, and it charged me, yet none of them showed up in game, and subsiquently did not allow me to load the game. I had to restore my iPod and the game came back with again, no donuts and still a charge of $50 on my credit card, how and who would I contact to get reimbersed? This apple website is a bit confusing for me to understand since I am unfamilar with it and would like to get a refund ASAP,
Thanks in advance for any help!See:
Refunds from the App Store or iTunes - Apple Club -
An app that I purchased will not show up on my phone
An app that I purchased will not show up on my phone. I have tried deleting the app and reinstalling it with no success. The app shows up in itunes but cant and it shows i transfered it but will not show up on the phone. Please HELP!!!!!
If it's an iPad only app that is whats would happen
Otherwise it sounds like the iPhone and the iTunes Appleid are not the same -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.
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