HT3702 My nieces were playing with my phone and downloaded a ton of stuff to my credit card and now I can't get apps free apps or even remove my card I need some one to contact me
My nieces wre playing with my phone and downloaded a bunch of music and now I can't even download free apps or remove my credit card and when I go to payment options where you would remove a credit card it won't give me the option none to select to where I could remove my card
<E-mail Edited by Host>
Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History
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Call mum and dad are in the contact of yourself.
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Every time I try charging my Note 3 I get an error message: To charge faster, use the cable and device that were provided with this phone. What is the solution? The cable is fine and is the original charger!
Hello teachermama10, The Factory Data Reset does remove all data including files and photos. I understand that making sure your phone information is backed up is of the upmost importance. You can ensure your phone data is backed up using these links: http://vz.to/1uM5mwZ and http://vz.to/1vEzYok. You can also try our great Verizon Cloud feature as an option for backing up and syncing your phone info! Check it out: http://vz.to/1s4GctA.
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Hello I really need help. I have to blue tooth devices I can play music from. IHOME and a tango trx. I accidentally hit forget this device now I can't get tango back.
<Email Edited by Host>Re-pair the devices and you should be good.
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I am beyond irritated with apple!! Need help with my appleid!! I have gotten 3 seperate appleidaccounts and it doesn't give me the options to not put my credit card information on their!!!! I can't access any free apps on my phone and I'm mad!!! I called apple and they wanted to charge me 300 dollars to tell me how to fix it!!! I will never buy an iPhone again if I can't fix the freaking problem!!!! Someone please help!!!!!
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card:
http://support.apple.com/kb/HT2534
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application.
My bill will be considerably less than $300. -
Can I get the free apps made by Apple on iPhone 4 if I restored my phone?
I have my iPhone 4 and then I saw on Apple's website that they will make their apps they made free (some of it may include iPhoto, iMovie, Notes,Garage Band, Pages and Numbers) . But then I found out that only Phones purchased on September 1st 2013 are the ones who can get the free apps. I purchased my phone on January 2013, And I want those apps greatly BADLY but I don't have credit card to purchase it. You think If I restore my phone, I can get those apps for free?
NO
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I purchased an application that offered all kinds of books, imbedded within, at no cost...now on IPAD all like books, study guides, are imbedded for purchase. I dont see why I have to pay for the application twice...It was Olive Bible : offering on my phone at least 5-10 different translation, plus 20+ books by the old Church preachers dating back to the reformation forward. Please advise how to access my iphone apps...already paid for...to install on my ipad.
If they are still in the store and you are signed in with the same account (and they are compatible with iPads) then you should be able to download them on your iPad via the Purchased tab in the App Store app - you may need to tap the 'iPad Apps' button at the top left of that screen and select 'iPhone Apps' instead.
Or if you have on your computer's iTunes you can connect the iPad to your computer and select it on the left-hand sidebar (on iTunes 11 you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then use the Apps tab on the right-hand side of iTunes to select and sync them to your iPad. -
help me
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is apparently critical. This seems to come and go, or only apply to App Stores in specific countries, so you may not see the option for "None" when asked for a payment type.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards. -
I keep getting an Error -23 on my Ipad? Now when I try to restore it, I get the same error? What do I need to do to fix this issue.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
My husband bought me a new Iphone today, but first backed up the old Iphone to Icloud. How do I download the old stuff. Have not been able to follow on-line directions. It's very frustrating. Give me my OLD PHONE BACK!!!
If you still have your old phone back it up via iTunes, then restore your new phone via the old phone's back up. Hope that makes sense.
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my phone just got repaired but i allowed for my niece to play with it but now its say iphone disabled connect to itunes what do i do
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps... -
I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?
You were already provided the answer. If you do not have a backup of the phone while the photos were on the phone, they are gone. When you restore your phone from an old backup, anything that has been saved to the phone since that backup is deleted. Sorry.
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Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?
You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
http://support.apple.com/kb/HT5262\
However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
P.S audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on. -
I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried charging it at the store and got the same message. I was given another phone, I still get the same error with the new phone.
Wowuor,
Thank you so much for reaching to us today. I want to make sure that we get the device charging the correct way. There is no physical or liquid damage to the phone or to the power cord correct? Did this error just start to appear as of last week? Please keep us posted.
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Follow us on Twitter @VZWSupport
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