HT3702 My phone says it cant connect to itunes

I am playing clash of clans i am trying to buy more it said my card was declined at first and that was true i put more money in today and i got same message then after a while it said it cant connect to itunes.. I know for a fact i have plenty of money and i have bought things before i need help on whats not working??

You will need to put the phone in DFU mode and restore as new.
Search this forum if you don't know how to put the phone in DFU mode.

Similar Messages

  • Help, my phone says no service, connect to iTunes to restore. I do and it says it cant. now what?

    Help, my phone says no service, connect to itunes to restore. i do this and it says i cant restore. now what?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I have tried signing into my apple id on my ipad mini and says it cant connect to itunes store

    Hey,
    i have tried to sign in to my apple id on my ipad mini and it says it cant connect to itunes store

    There is a difference between not being able to sign into your Apple ID and not being able to connect to the iTunes Store. You can be signed into your ID and still not be able to connect to the store.
    I will assume that you are actually signed in - Settings> iTunes & App Store>Apple ID. That's one place where you sign into your ID.
    If you can't connect to the iTunes Store....
    Can't connect to the iTunes Store
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

  • HT1212 hi, I have an Iphone 4 and I've recently changed my passcode but forgot it the next day. After several attempts to unlock the phone says iphone disabled connect to itunes however my phone is not synced to itunes or any computer so what do i do?

    HI,
    I HAVE AN IPHONE4, I CHANGED MY PASSCODE BUT FORGOT WHAT IT WAS THE NEXT DAY, AFTER SEVERAL ATTEMPTS TO UNLOCK MY PHONE BECAM DISABLED AND SAYING IPHONE DISABLED CONNECT TO ITUNES, HOWEVER MY PHONE ISNT SYNCED TO ITUNES NOR A COMPUTER, PLEASE TELL ME WHAT DO I DO AND HOW TO REGAIN ACCESS TO MY PHONE?

    You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
    Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212?viewlocale=en_US
    Good luck!

  • What can i do to update my itunes when i get a error messege saying i cant connect to itunes?

    help me with itunes

    Hi Geo18,
    Thanks for visiting Apple Support Communities.
    If you're seeing a message that says "Can't connect to iTunes Store," you can use this article to troubleshoot:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best Regards,
    Jeremy

  • In iTunes it says it Cant Connect to iTunes?

    I tried downloading stuff but it says can't connect to iTunes. I have my Internet and everything on but it says can't connect to iTunes, and I've waited for hours and tried again.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why does my phone say can not connect to itunes store

    how come when i try to get an app or anything else for that matter my phone says that it can not connect to the itunes store.

    Go to settings and ensure a wi-fi connection. If you are connected go to settings>general>date&time>turn automatic time off and ajust the time to one year ahead. Go back to the app store and check connection. If it works, GREAT go back to settings, general and turn auto time back on in date&time.:)

  • My phone say iphone disabled connect to itunes

    I NEED HELP WITH MY IPHONE PLEASE IS TELLIN IPHONE IS DISABLED CONNECT TO ITUNES BUT WEN I CONNECT TO ITUNES ITS TELLIN ME THAT THE PHONE IS LOCKED CAN SOMEBODY HELP ME PLEASE.

    when you're in iTunes click  Restore< Restore From Back-up and your phone will go back to normal.

  • TS1424 itunes is saying i cant connect to itunes because im locked out with my passcode but my display screen is broken and i cant see anything but my phone works, what should i do? i want to back up my phone before i upload my new one! help me please

    im locked out of itunes because i need to put my passcode in but my display screen is broken. i dont know how to fix it because im tying to back up my old iphone but i cant without putting in my passcode.

    If you have synced the device on a computer in the past, you can back it up without the passcode. If you have not synced/backed up the device before, then you are out of luck. No way to back it up or sync it without the passcode.

  • When trying to update my apps on ipad and iphone it says it cant connect to itune store

    ive only had one account but several passwords.  when entering the passwords it say incorrect password so it will only
    us my current password,.

    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/TS2446

  • HT1414 My phone says it's connected to itunes but nothing pops up on the computer

    I am new to the iPhone world. My iPhone 4s has been "disabled". I am locked out. iTunes will show up on my phone, but nothing happens on the computer screen.

    See: http://support.apple.com/kb/HT1212

  • HT4623 My screen says iphone disabled connect to itunes? what do i do to get my phone back?

    My phone says iphone disabled connect to itunes, what do i do to get my phone back

    Connect the iPhone to your computer and restore via iTunes. Place the iPhone in Recovery Mode if necessary to allow the restore.
    For how to restore:
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • Hi my friend gave me an iphone but on the screen it says 'iphone disabled connect to itunes

    I have got an iphone 3 from my friend that had been used by his ex wife. The phone says ' iphone disabled connect to itunes.
    She 'cant remember her passcode'
    I have put the phone into restore mode and connected to itunes, ( i downloaded the latest edition ) but it says its going to take 3 hours to download software - its still downloading and then earlier I got an error code oxE800002D. I cant find the error code so dont know what it means. 
    I dont know if I am wasting my time trying to get it working or if it will be possible to get the phone in working order ( with lots of help from you all :-) )
    Any help or advice will be gratefully recieved

    Thanks.
    I did this and moved on a little but now am getting error code 3194.
    i looked on the support site but dont really understand
    Any ideas ?

  • HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

    Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

    I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
    In the end it was a simple issue which might of might not help you.
    A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
    The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
    I hope that makes sense and is off some help.

  • When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?

    When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?

    Here are Apple Steps for Error 21:
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    My additional advice:
    Also Error 21 can occur with DFU Mode Restore, try Recovery Mode Restore. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes.

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