HT3702 Please help. My child just made a purchased on our new mini iPad that I did not approve. How can I stop this transaction?

Please help. My child just purchased a game without my consent. How can I stop this transaction .

To Apple all sales are final. The fact that your child has the password to make a purchase implies consent.
Apple sometimes gives one-time refunds. Is this a large enough purchase to use your possible one-time refund?
When the receipt arrives in your email for this purchase use the Report link to start a conversation with iTunes Support about a refund.

Similar Messages

  • My iPhone 4S mobile have some problem I didn't touch any button but some time my phone asking continuously Siri service not available how can I stop this problem. Even I try to to Siri service also this problem coming again please give me a solution

    My iPhone 4S mobile have some problem I didn't touch any button but some time continuously my iphone distrubing Siri not available please give further soliton even I try to stop Siri service as well it is coming again again please give solution

    Kline25 wrote:
    So even if I just ask to pay them to replace the lock button they won't because my screens are third-party?
    Apple does not repair devices beyond replacing the screen on some models or a battery replacement.  They replace the ENTIRE device.
    For the Out of Warranty replacement cost, you could have gotten a fully functional replacement device.  Instead you chose to spend less to get only the screen replaced and continue to live with additional issues.
    Apple will not touch the device now.  They will know that it was opened elsewhere and that the replacement screen is not original.

  • When I open Firefox browser, as well as my homepage opening, a new tab also opens at the same time how can I stop this please?

    This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

    I restarted Firefox in safe mode then reset it all and it has worked, thanks for the solution.

  • HT3702 there are many charge that are appling to my card which i did not authorizer. how can i stop that

    from many moths ago my credit card had been charged withouy my authorization i would lo

    You've checked the purchase history on your iTunesaccount ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If they are happening monthly then you do you have any auto-renewing subscriptions that you haven't cancelled ? There are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    If there are purchases on your account that you don't recognise, and nobody else has access to your account and/or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have created another iTunes library (so I have 1 for an ipod touch and 1 for an iPad), but the apps from the iPad appear in both libraries. How can I stop this so teh 2 libraries are completely separate please?

    I have created another iTunes library (so I have 1 for an ipod touch and a separate 1 for an iPad), but the apps from the iPad appear in both libraries. How can I stop this so the 2 libraries are completely separate? Thanks

    You don't need two separate libraries to manage two devices.
    I suspect the reason that the apps are appearing in both libraries is that you have enabled automatic downloads in iTunes and automatic syncing of apps so that all your purchases end up in both libraries, defeating your original aim.
    Why not use a single library and make playlists for the media content you want on each device? Disable Settings > Store > Automatic Downloads > Apps on each device, then connect each device in turn and turn off Automatically Sync Apps on the Apps page.
    You can now manage your devices independently, while only having to manage the content of one iTunes library, instead of two.
    tt2

  • My computer tells me I purchased the Rod Stewart Christmas album, but I did not. How can I get iTunes to cancel this "purchase". Also this thing has just started playing when I turn on my computer, how do I stop it?

    My computer tells me I purchased Rod Stewart's Christmas album. I DID NOT. How do I get iTunes to cancel the purchase. Also, this thing has suddenly started playing when I turn on my computer. How do I make it stop?

    It is probably too late to cancel it, but contact the iTunes store support staff at http://www.apple.com/emea/support/itunes/contact.html and see what they can do for you.

  • Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on iTunes, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything, how can I stop this. please help!thx

    Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on Account, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything that is on my computer, how can I stop this. please help! please help!!!!!!thank you

    Is the iPod still singed into the account isn Settings>iTunes and App Stores and SettingsZ>iCloudl? If it is then I would not be concerned.
    Also see:
    iTunes Store: Associating a device or computer to your Apple ID
    since you may have started the 90 day window.
    For the other "problem", go to iTunes>Preferences>Devices and check the box that says Prevent iPod....automatically syncing.

  • Help! My Mouse pad is not working properly. The arrow cannot be controlled, it just keeps jumping all over the page. How can I stop this?

    Help! My Mouse pad is not working properly. The arrow cannot be controlled, it just keeps jumping all over the page. How can I stop this?

    There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
    1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
    2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
    3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
    4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
    5. Reset the System Management Controller.
    6. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
    7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
    8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.
    9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
    10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
    11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

  • I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

    I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

    redownload it,, either by syncing with iTunes or directly from your phone using the app store.

  • I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this

    I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this?

    Check the last two threads in this discussion: http://forums.adobe.com/thread/642566
    If this did not help, I'd encourage you to try posting on the Photoshop forum: http://forums.adobe.com/community/photoshop

  • While composing email, keep getting "Unable to save as a draft" every 30 seconds. I've disable auto save and it didn't help.How can I stop this message?

    While composing email, keep getting "Unable to save as a draft" every 30 seconds. I've disable auto save and it didn't help.How can I stop this message?

    Mike,
    Thank you for taking the time to look at my app. This is my last major stumbling block that I have to resolve for this and other forms in the app.
    Actually, I did use the Form Wizard for Auto DML to originally create the form. It was great. It created most of the Buttons, Items and Validations automatically (basically most of the page). I just needed to create some Processes and Computations. Two of which were the Processes to update the 'create_dt' and 'created_by' fields and 'update_dt' and 'updated_by' fields. The Create process updates the fields just fine.
    However, my problem seems to be that the Hidden 'create_dt' and 'created_by' fields aren't picking up the values from a record that is being editted. Then when I attempt to save the record those fields are NULL, causing the DB NOT NULL constraint to throw an exception for those fields. In the back of my mind I seem to remember seeing some post stating something to the effect that the information in fields with a Source Type of Database Column is just displayed and does not affect Session State items.
    Even with that, I am still wondering just why the 'created_by' Page Item shows the value that is in the DB record being updated, but the 'create_dt" does not (as can be seen in my first posting). It is the 'create_dt' Page Item (:P205_CREATE_DT) not having the DB records 'create_dt' info in it that appears to be the problem.
    Thanks,
    Tom

  • Every single website, or link within a website page is being added to my location bar/address bar drop down menu. How can I stop this? This just started happening.

    Every single website url address, or url address within a website page is being added to my location bar/address bar drop down menu.
    I don't want everything added or saved in the location bar. Only urls that I used a lot used to be saved there but now every single url (and url within a url)I visit is being added to it.
    How can I stop this? This just started happening.
    I'm sure it's a simple browser setting but I've checked and nothing gives an option to control this.
    Firefox 3.0.17
    Windows XP
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.17) Gecko/2009122116 Firefox/3.0.17

    A possibility is to open the links via the right-click context menu or a middle-click in a new tab to make sure that Firefox sees them as regular links.

  • HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4.   The music copied from Itunes to my new phone, but the apps did not.  How do I get the apps to copy to my new Iphone?

    I just bought a 5S Iphone and will be retiring my Iphone 4.   The music copied from Itunes to my new phone, but the apps did not.  How do I get the apps to copy to my new Iphone?

    The same way they were put on the previous iPhone, sync them.
    Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

  • I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

    I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

    In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
    I got my o2 unlock in nov 09 so this is not just opinion.

  • Hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this every time the screen goes to sleep

    hi I've just download os x mavericks 10.9 on my macbook pro  the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep

    I don't know how you received an upgrade for iTunes.  You make it sound like it was sent to you.  At most your computer will tell you of a new version and you tell it to download it and install it.  However, a computer will not do this for a version which is incompatible.  iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer.  So this part isn't making a lot of sense.
    Two ways to get the 'newer version' message.  One is to open your library on a computer running a newer version, and then try to open it with an older version.  Usually happens when the library is on an external and used with multiple computers.  The second way is if you have multiple versions of itunes installed on your computer.
    The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while. 
    iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

Maybe you are looking for

  • IC WebClient - Text "Problem description" with formular?

    Hello, Did someone already tried to generate/ create/ attach a customer-specific "Text formular" in the IC WebClient (transaction "service ticket")? => There is currently a "Text subscreen" in the ICW service ticket, containing the following Text Typ

  • Adobe Photoshop Elements 8 Mac - "Licensing stopped working" on trial...

    I just wanted to trial newest PSE 8 on Mac, but it behaves really strange after install. First it said that "there are some problems with your trial" after install. I restarted my Macbook Pro, and then it just show simple window with message: "Licens

  • BPM process calling another BPM process synchronously

    Hi, When have a BPM (SCENARIO_1) that receives a request. The BPM makes a SYNC call to another BPM (SCENARIO_2_SYNC_SEND). The second BPM should return the sync response to the first BPM. The second BPM has been implemented as a SYNC/ASYNC bridge. ..

  • Why will my iPad mini not turn on FaceTime in settings?

    Seriously, I can't use FaceTime at all on my iPad mini, because it thinks that I have FaceTime turned off in settings, but I don't!

  • What kind of music file to use when you download

    I just got my Video Ipod and i do not know what kind of music file i am using to download my music. i know thereis aac, mps, wave, and all different kinds. i do not know how to change which one i am using. i assume it already is set to aac???please h