HT3702 Problem getting contact number for unauthorized charges frm apple iTunes

I have unauthorized charges to my cc from iTunes for a game my son has - knights & dragons. How do I contact someone about this? The phone number listed only gives this website which is no help in finding out why I'm being charged. Any help is appreciated

There isn't a phone number for iTunes Support, you can contact them via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it - click on that and you should then see a list of the purchases on your account.
Is your son making in-app purchases in that game ? If he is then you can turn off in-app purchases on the device via Settings > General > Restrictions > In-App Purchases 'off', and depending upon the iOS version on the device you may also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'.

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can anyone give a good contact number for someone in the upper level of customer service
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