HT3702 Purchase and billing 911

Is it possible to get a refund on purchases that were not authorized?

First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are and you're sure you or someone you know didn't make the purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

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Please help to get onhand stock report with last purchase and billed date warehouse and item wise

please help to get onhand stock report with last purchase and billed date warehouse and item wise

Hi Rajeesh Ambadi...
Try This
SELECT distinct T0.ITEMCODE , t1.ItemName, T0.ONHAND as 'Total Qty',
T1.LASTPURDAT ,t1.LastPurPrc
FROM OITW T0 INNER JOIN OITM T1 ON T0.ITEMCODE = T1.ITEMCODE
INNER JOIN OITB T2 ON T1.ITMSGRPCOD=T2.ITMSGRPCOD left join ibt1 t3 on t3.itemcode = t0.itemcode and t3.whscode = t0.whscode
WHERE
T0.ONHAND>0
AND T0.WhsCode ='[%0]'
Hope Helpful
Regards
Kennedy

HT4009 "Error" when buy item In-app purchase and billing still come in my e-mail. How can i get my money back?

I would like to know how can i get money back (follow the subject).
thank you
(my english is poor. sorry)

If you haven't received the item but you've been charged for it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchases and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 Cant find movie that has been purchased and billed

Downloaded some movie rentals and although one is there and has watch attached in purchased window the others are not there or so it would seem. I can see them in history and has the tag " view " two of these were on the same bill one is the one viewed in purchases but another is not , any help appreciated

Cheers helped greatly although still somewhat confused? I rented three movies two of which I couldnt find but based on your response found them in video app, however the other one is sitting in purchased items not in the video app why is that? Thanks

Itunes purchase and billing info problem

when I try to purchase music, Itunes tells me my zip code is wrong and that I cannot purchase music until this problem is solve. It then prompts me to correct my billing info. My zip code is correct and has never changed in my lifetime. What should I do?
dell inspiron Windows XP

You posted in the wrong place. See where to post here https://discussions.apple.com/docs/DOC-2463

I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more.

I redeemed a $50 gift card but I can't use the money on it to make purchases and instead, I get the billing info. pop up. How do I use the gift card credit??

I redeemed a $50 gift card and it says $50.00 is my balance but when I try to buy an app it asks me for my billing information. I don't want to use my credit card, I want to use the $50 gift card I paid for. Please fix this

Hi ...
asks me for my billing information
Apple "verifies" your billing information with every transaction whether it's purchasing media from the balance of redeemed gift card or a debit or credit card account.
Click Account right side of the App Store window then click View Account.
Make sure your name and billing address is correct then click Done.
Now try purchasing an app.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher?

I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT201359 What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!

What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!?

Thank you so much for the link. Am persevering thru it, will get there eventually, as I had already tried to press the Report a Problem link on the invoice, but it won' t connect to iTunes store on my iPad, it keeps saying can't connect. Infuriating. But thank you, you found me a link I would have taken ages to find.

TS1424 My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing- Anybody has seen this before?...

My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...

You need to contact itunes support.
http://www.apple.com/support/contact/
There is NO telephone support for itunes. Use the link above.

TS1702 i made an in app purchase and the purchase is listed on my billing statement but the in application purchase is not available within the app?

i made an in app purchase and the purchase is listed on my billing summary but i cannot access the purchase within the app. I have tried deleting the game and reloading the app and the purchase, nothing seems to work.

I've had this with games, I had to contact support via the 'problems with this app' link on the receipt & they refunded my money.

HT1491 i have been billed twice for some apps i purchased and dont know how to get a refund for these items. im frustrated as i have looked all morning to my dismay and am now tired of looking.please help

i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

Why i cant purchase the applications from US App store (eg. google talk)? my shipping and billing address is Sri Lanka

why i cant purchase the applications from US App store (eg. google talk)? my shipping and billing address is Sri Lanka

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the Store of that Country...

HT201272 Why are the in-app purchases made and billed to me but doesnt appear in application?

I recently purchased an in-app purchase, and it didnt appear in the application. The application is Soccer Superstars 2012. When i tried purchasing it again, it says "You have bought this purchase but it has not been downloaded yet. Press Ok to download it" So i pressed Ok and yet it still doesnt appear in the application. Please help me. It is still billed to me but doesnt appear in the application. There are 2 purchases that were billed but did not appear in the application. I'm being billed when i did not even get the purchase in the application.

Also, I have purchased other apps and music on iTunes since the problem started.

HT3702 Purchase and billing 911

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