HT3702 refunds for games purchased unauthorized

How do I get a refund for itunes purchases made unauthorized?
I have reported the charges as a problem already, is there anything else I can do to ensure I get a refund?

uscott5 wrote:
I have reported the charges as a problem already,
Did you use this Link > http://www.apple.com/support/itunes/contact/

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I would like a refund for games purchased on my ipad, how can I talk someone that can help me?

My nephew accidentally purchased the Big Gansta game and then bought stuff in the game. It cost $200 and I would like a refund. How can I talk to someone at itunes? I called Apple and they said to call my bank and put a hold on the charges but they already went through. There is no way to get any immediate help from iTunes!

There are no refunds.
Sorry.
You can try contacting itunes support and asking for an exception. Click "Support" at the top of this page, then click the link under "Contact Us".
There is no phone number to call.

How can I get a refund for a purchase made by a minor?

how can I get a refund for a purchase made by a minor?

You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

HT4463 I attempted to purchase Civilizations V on my Macbook Pro, yet the application will not download. How can I either get the download to complete or get refunded for the purchase?

I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?

Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485

HT5622 How to get a refund for a purchase that didn't go through

How to get a refund for a purchase that didn't go through

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Request for refund for song purchase

I accidentally purchased wrong song and want to undo that purchase . How to request for refund for song purchase on iTunes store.
Thanks in advance

thanks petermac87 for quick reply. It looks like i have no option but to call apple support. when i checked here "https://reportaproblem.apple.com/" most of the songs i purchased today are not event listed here.

How doI get a refund for iTunes purchased made by mistake?

How can I get a refund for iTunes purchased made by mistake?

Sorry, but Apple's policy states, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS

TS1702 Refunds for unauthorised purchases

My son used our itunes account without persmission, he hacked our password aged 9!!! How do I get a refund for the money he spent on in app purchases on the Clash of the Clans game? The sum spent in one 24 hour period was over £400 and in more than 50 transactions.

Hi,
was the outcome here? I have the same dilemma £200 in 24 hours on the same game!

Any way to get refunded for games that looked good in adverts but turned out to be entirely rubbish?

Ripped off? I got over 80 hours from Bloodborne, THE standout game for me this gen.

30 days is too long for a refund. As it was mentioned earlier, it would be the death of
small devs who are doing it proper and will be run down by something subjective.
One middle ground solution is to wait for reviews and word of mouth (friends or news gaming sites etc.)
before you buy any games. Marketers aren't the most honest group so stop listening/reading into them
already. Too many idiots with short-term money keep falling for things marketers come up with and end
up complaining everywhere. Do your own research and stop being lazy.
-Stop pre-ordering (Producers and publishers aren't testing their products enough, and have shifted their focus on pleasing their board members too much. These board members don't know the ins-and-outs of game development so they should also be called out in comments and conversations too.)
-More developers should go back to creating demos for games, and the Gaming platforms (Sony, Microsoft, Steam) could accomodate developers in terms of costs for demos.
Patience is a virtue and it would be nice if game development (and all the groups involved) went back to the good
old days of properly tested games before being released.
/end rant

CHarged for games purchases I didn't purchase

My itunes account charged me about $250 for game apps I didn't purchase, I tried using the report problem page, but it just wouldn't work for me... Help!! WHo should i contact about this problem and what cna i do to undo this??!!?!?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I get refunded for the purchase of a third party app?

I have purchased an app called crestron mobile pro on Saturday 2-15, when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Refund for failed purchase

I have recently request for refund due to failure for three items purchased in order no. M1KMG2ZW2D. However, only one item is refunded and subsequent reporting has no feedback at all. What should I do the get refunds for the other two items?

How did you contact Support, and did their original reply say that all 3 items would be refunded ? You could try the 'report a problem' page to contact iTunes Support again (if you have a case number from your original request then include it) : http://reportaproblem.apple.com
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Can't use iTunes account for games purchased under different account

I just opened an iTunes account for my with gift cards he received. When he tries to buy tokens for games he has on his iPad mini it won't allow him to use his account funds because the games were all purchased using my iTunes account. What should I do?

I think I'm getting it finally, thanks for the clarification. So at least I know there is a way to not see all music in my library from my iPhone.
So in my case i have about 800 songs on my iPhone out of about 1600 on my iTunes library. If I'm understanding correctly I would have to enable Match on my iPhone, then turn off the "show all music" option. This in turn should leave me with my original 800 songs listed which I woud then have to download from the cloud. Once I have all of my 800 songs back down from the cloud I won't be required to download them again from that phone.
A worse scenario would be that I enable Match, and then have to find my 800 songs out of the total 1600 manually from the list and then download them from the cloud.
Which scenario is correct?

I need to get a refund for icloud purchases.

Please tell me where to direct inquiries for refund for icloud product.

You can (in theory) downgrade a storage upgrade purchase and get a refund within 15 days of purchase.
Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
if more than 15 days have passed you cannot cancel for the year nor get a refund. To cancel your storage upgrade renewal please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

HT3702 refunds for games purchased unauthorized

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