HT3702 someone used my credit card to pay itunes

someone used my credit card to pay itunes
what should I do?

Hi, Jillskype, and welcome to the Community,
Although you may have been directed here to the Skype Community, and Skype is aware of problems with reaching their customer service unit and working to resolve issues with the website, please remember that our Community Guidelines still apply, and that we here in the Community are not a branch of Skype Customer Service.
Please see these FAQ articles for next steps:
https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

  • I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

    I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

    Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
    Regards.

  • Someone using my credit card. Saw my billing statement. I dont purchase on feb 18 it cost usd 34.99 in peso 1,609.41 but I have never received any receipt I bought it. I can send to u my credit card paper bill. Pls explain to me. Who bought it?

    Someone using my credit card. Saw my billing statement. I dont purchase on feb 18 it cost usd 34.99 in peso 1,609.41 but I have never received any receipt I bought it. I can send to u my credit card paper bill. Pls explain to me. Who bought it? What apple id who bought that big amount of app. Pls help me. Its to expensive. I want who/what apple id sign in and purchase app and using my credit card. Pls reply. Thank you so much.

    You need to contact Applecare at AppleCare phone number: (800)-694-7466, and ask to speak with iTunes consumer account protection.

  • HT201359 My wife and I want to use different credit cards to pay for our personal purchases while still being part of the Family. How is that possible?

    My wife and I want to use different credit cards to pay for personal purchased will being part of a family share.. How is that possible?

    Ricki46,
    Thank you for allowing me to clarify. As it says in that article:
    "When you initiate a new purchase, it will be billed directly to the family organizer's account, unless you have gift or store credit."
    These are the only current billing options in Family Sharing. Using a second credit card is not currently an option. 
    If you need further clarification, you can use one of the other support options here: https://getsupport.apple.com/GetproductgroupList.action
    Regards,
    Jeff D. 

  • HT204266 Using a credit card to pay for apps on my 4S

    I want to purchase Whatsapp from the appstore on my iphone 4S. If I use a credit card to pay for the app, will the appstore want to use that same credit card details for future purchases?

    You remove it by going into your iTunes Store account, going to Payment Type, clicking "edit" and selecting "none" for the payment type. You may have to do this through iTunes on a computer.
    Regards.

  • I used my credit card to pay for skype credit but ...

    I used my credit card to pay for skype credit but my account just keeps showing it as pending

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • HT201303 the money in the credit card i was using to pay for apps got exhausted and i bought some apps on credit without knowing ... ive tried to use another credit card to pay, but still won't accept, nor allow me make maximum use of my apple id .... pls

    the money in the credit card i was using to pay for apps got exhausted and i bought some apps on credit without knowing ... ive tried to use another credit card to pay, but still won't accept, nor allow me make maximum use of my apple id .... pls help.

    Detail "won't accept".

  • I just redeemed my itune giftcard but i cannot purchase a song. It's asking me to use my credit card to pay, why?

    I don't get how this Itune card works.I already redeemed the card and I have a balance of $25.10. When i  go to the ITUNE store and click "BUY", it doesn't allow me to purchase the song that I want? I have enough credit in the card so what am I doing wrong? I mean the darn thing is asking me to use my credit card to pay why>?? I'm confused ,please help me!! thanks!!

    I have the same problem

  • Gamestop card you can use a credit card to pay it off?

    I woud looking at the online account center and says you can use a debit card to pay your card. Then the website asks for CC number. it would be a Cash advance if i did that?

    I've noticed a few Comenity cards are now allowing payments via debit card. I've never tried it though, but I'd assume a regular credit card wouldn't work. I think it would have to be an actual debit card (or perhaps a debit GC would work). Not sure how it would be coded (i.e. cash advance) if you were successful. You should try it and post back and let us know if it works 

  • SOMEONE USED MY CREDIT CARd to purchase skype serv...

    I do not think I need to share with the community that my credit card has been compromised.  I just need the charges to stop right now.  I do not even know who is using my credit card and definitely the skype account I have is not availing of that calling service from skype.
    PLEASE STOP THE CREDIT CARD CHARGES SOMEONE HAS USED MY CARD WITHOUT MY CONSENT.

    Hi, Jillskype, and welcome to the Community,
    Although you may have been directed here to the Skype Community, and Skype is aware of problems with reaching their customer service unit and working to resolve issues with the website, please remember that our Community Guidelines still apply, and that we here in the Community are not a branch of Skype Customer Service.
    Please see these FAQ articles for next steps:
    https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked
    https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • HT3702 cannot use my credit card on iTunes store

    i try to use my Credit card on itunes store but itunes store cannot provide my CC

    Try a different Credit Card or Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3702 How to delete credit card info from iTunes account

    How to delete credit card info from iTunes account?

    HI KiwiMCB,
    Please Contact Customer Care; an agent will be able to help you with that.
    Best,
    Sara

  • HT3702 I cnt use my credit card for my iTunes... It keeps saying I should contact iTunes support

    I get errors whenever I try to use credit cards with my account... It says I should contact the iTunes store

    Ralphbranagh wrote:
    ... It says I should contact the iTunes store
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4933 I was  informed   by credit card company that  someone used my credit card   to buy music  how do I dispute this matter

    I was  just  in formed   that  some one  is buy  music  with  my  credit card     I  would  like to put a stop  to  this
      my  card  now been  block  from  my credit   card company
      they   told  me I need  to contact  you .. I  live  Holland  Amsterdam    but  don't  read  Dutch   this why  I'm on the American Question
    what  can I do  to dispute   this matter..
    name
    CURTIS
    <Personal Information Edited by Host>

    It's a really bad idea to post your email address and phone number - it's an invitation to spam - and I've asked the Hosts to remove them. This is a user to user forum - you are not talking to Apple here and no-one is going to email you.
    You should contact Apple Support. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

  • HT201359 Do you need to use a credit card to start iTunes and AppStore or can you just use a gift card?

    I just bought my iPod and i need to enter billing information to make a purchase from the iTunes Store. Do I have to enter credit card information or will it work with just a gift card?

    Hello, Rojelio16.
    Thank you for visiting Apple Support Communities.
    To create an Apple ID without a credit or debit card, there is a specific series of steps that have to be processed in order to allow the payment to be set as none on creation of the account.
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/HT2534
    If the specific steps have not been processed, a credit or debit card will be required to complete the setup the account.
    However, it can be removed and payment method changed to none as long as there is not an outstanding balance.  At this point an iTunes gift card can be used as form of payment. 
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Hope that helps,
    Jason H.

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