HT3702 Tried to make an in-app purchase with new card information and they said purchase could not be made at this time and contact the iTune store for support. Can you tell me why?

Trying to make an in-app purchase with new account information...purchase would not go thru...told me to contact the iTunes support.

Nobody on these boards can. Click here and ask the iTunes Store staff for assistance.
(101541)

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I was downloading an album, but the last song did not make it? Store said it could not do it at this time.

I was downloading an album, but the last song did not make it? Store said it could not do it at this time. There is black disk before the song?

Hey Skip,
I would check your Purchased section in the iTunes Store to see if you can try to download it again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

Most of the time I get The Connection Was Reset. Can someone tell me why this happens?

When I click on Firefox or when browsing or going from one site to the other I get "The connection was reset" then have to click on Try Again.
Can someone tell me why this is happening?
Thank you.
THE CONNECTION WAS RESET again this morning. I even get this message when I click on the Firefox Icon to get on the net. When for example I download something then it returns me to their site I get The Connection Was Reset. When I uninstall a program and it sends to to their site in order to answer as to why I am uninstalling their program then I get The Connection Was Reset.
Every time this happens I have to click on Try Again and find this to be annoying.
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This morning I went to Safe Mode and followed the instructions on INTERRUPTED OR RESET CONNECTION which tells us what to do but this did not work either.
Would be great if someone was able to let me know what to do in order to prevent this message appearing all the time.

Do not know how to delete this reply. I replied instead of editing my question. I have edited the above now.

HT1420 I can't find the "authorized this computer" on the iTunes store menu. Can anyone tell me where to look for it? It doesn't seem to be in the topics across the top of the home page. Thanks.

I am trying to authorize a computer. But I can't locate the"authorized this computer" on the iTunes store menu. I can't find it under any topics across the menu bar at the top of the page. Can anyone help me find it? Thanks.

It should be on the Store drop-down menu at the top of iTunes (if you are using iTunes 11 on a PC then try pressing Alt-S and see if it appears) e.g. (screenshot is from iTunes on a Mac)

My iPad is frozen on connect to itunes icon...will not let me do anything. I tried to restore it to settings, but after an hour of updating, it said it could not be restored. This ipad2 is only 3 years old.

My iPad2 is frozen on connect to itunes icon. I have tried to restore it to factory settings and it will not restore.

Hello Pickelilly,
Thank you for using discussions.apple.com, I am glad to help!
What do you mean by connect to itunes icon? It's in recovery mode, right?
Try forcing to turn off:
Press the home button and power button together. This forces a power off.
Try DFU mode
Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Related links:
http://theiphonewiki.com/wiki/DFU_Mode
https://www.google.com.lb/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact= 8&ved=0CCAQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbITIiGswjFI&ei= LmvPU6XlN6PC0QWwsIGQDQ&usg=AFQjCNEQvI_QGWOP3d8fMDtMAT_ExonaiQ
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Make sure you have the latest version of itunes
That may be a bug in your version and Apple has probably released a fix for it.
I hope I helped,
Ab

TS1702 I keep trying to make an In-App purchase but something keeps popping up thst reads "Please Contact Itunes Support to complete this transaction." It's really making me mad, so what should I do?

Does anyone know how to fix this???

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it

I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it

And I have gone to the support and it was no help

HT4009 I am trying to make an in-app purchase and it just keeps telling me to contact itunes support , why is it telling me this, it has never done this before??

I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??

You contact iTunes support.

HT4009 I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support,

I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.

Click here and request assistance.
(82917)

TS1702 I am trying to make an in app purchase when I tap buy it tells me that I have already downloaded the purchase and then it tells me the purchase failed. How can I resolve this problem?

I Am trying to make an "in app" purchase when I press buy it tells me that I have already downloaded this purchase, then I get a message that the purchase failed. How can I resolve this issue?

When an app is downloaded under an Apple ID it is permanently tied to that Apple ID. The only option is to de
Ete and then download under your Apple ID.

HT4009 When trying to make an In-App purchase it says Purchase cannot be completed. Why?

When trying to make an In-App purchase it says Purchase cannot be completed. Why? It has always worked.

rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do

HT4009 My ipad is a ios 6.1.3. I'm trying to make an in-app purchase. After entering my Apple ID, a box opens stating i cannot make the purchase, because the ipad connot connect to the itunes store.

I'm trying to make an in-app purchase, but after entering my apple ID, amessage comes up stating I cannot make the purchase. That the ipad is not connected to the itunes store. My ipad is connected via wifi through the hotspot on my iphone. The ipad is also connected to my laptop with itunes opened. I don't understand what the issue is.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT4009 I am trying to make an in-app purchase, and it will not let the transaction go through after I click "buy." How do I fix this?

I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?

By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT4009 I'm trying to make a in app purchase and it refers me to apple support. What do I do?

I'm trying to make a in app purchase and it refers me to apple support. What do I do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account

i'm trying to make an In-App purchase but it keeps giving me an error i have $15 on my iTunes account

Can you please reply, I have been waiting over a day for a reply to solve a problem that should be already resolved.

HT3702 Tried to make an in-app purchase with new card information and they said purchase could not be made at this time and contact the iTune store for support. Can you tell me why?

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