HT3702 Trying to redeem American express gift card

How do you redeem a American express gift card

You "SHOULD" be able to use the american express gift card like any other credit card.  That said, there may be a problem where the system (itunes store) is unable to verify the card because there is no associated address.  If that is the case, and you want to use the funds in iTunes, buy iTunes gift cards with the card (at a physical store like Walmart or BestBuy), and then redeem them.  If you check around, you can sometimes find iTunes cards that you can purchase where you pay less than the face value (a $50 card for $45, or similar).
HTH

Similar Messages

  • HT1918 Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!

    Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (95634)

  • Using an American Express gift card in the itunes store

    I received an American Express gift card for Christmas and would like to use it in the itunes music store. I tried to use it like a credit card, but it was denied because of the extra code that's needed. Will I just have to take this card and purchase an itunes gift card? Please help!!!!

    I believe u would have to call American Express customer service (number should be on the back of the card) and then get it activated so u can use it online, they then should give u that special code u need, hope that helps!!

  • Trying to redeem a £15 gift card sent by email, when i click redeem a web page is loaded telling me to download itunes which is already on my laptop

    Trying to redeem a £15 gift card sent by email, i click on redeen in the email and a web page is opened telling me to download itunes which already exists on the laptop. Unable to redeem the £15.

    What is the next step in the suggested redemption process in the email?
    What browser are you using?
    The link may be supposed to automatically open iTunes in the relevant page in the store but such links are not supported in all browsers or may require that you install a browser extension for them to work.
    tt2

  • I'm trying to redeem my itunes gift card and i get the message "session timed out".  does anyone know why i'm not able to redeem my card and why i get this message?

    i'm trying to redeem my itunes gift card and i get the message "session timed out."  does anyone know why i'm not able to redeem my card and why i get this message in stead?

    I've been having the same issues too, and thought it was just my outdated computer or account?!
    Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above:  Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable.  I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

  • HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated

    pls could somone help
    I tried to redeem an iTunes gift card and it said that my card has not been properly activated
    Yvesolution

    What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
    Regards.

  • Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

    am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

    The iPod is from another state? Can you give us anymore details?
    Be sure you are using the correct code >  iTunes Store: Invalid, inactive, or illegible codes

  • HT2736 Trying to redeem an iTunes gift card. Keep getting invalid code message. It has 14 digit code. Anyideas?

    Trying to redeem an iTunes gift card. I keep getting invalid code message. It has 14 digits. Is this a problem?

    This article should help:
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292
    If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number.

  • American Express Gift Cards/BestBuy online

    This is a strange issue but i hope i can get some help on it.  I would like to purchase a Roomba 880.  According to you website and my check a the local store, this can only be ordered online and ship to my place which isn't a big deal.  The problem i have is i have around 450.00 in American Express Gift Cards and from what i read they have to be manually scanned at the store for the cards to work.  So i guess the to questions i have can i go the the Best Buy store and use my American Express GiftCards to buy Best Buy gift cards and then use them to order the Roomba online or can i go to the store and order the Roomba to be shipped to my place but pay for it at the store using the giftcards.    

    Hello RickYohn,
    Welcome to the forum. No question is too strange for us. I can imagine it would be a little difficult to determine how you can purchase the Roomba if  American Express gift cards cannot be used online, and I would be happy to help you figure this out. 
    I recommend visiting your local store where you can purchase Best Buy gift cards to order it online. You can also inquire if they can order it for you to avoid any further hassle. Please let me know if you encounter any problems or have any further questions. 
    Thank you for posting here on the forum! 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • American Express Gift Card

    I got an American Express Gift Card for my B-Day, but iTunes keeps saying that I did something wrong when entering the info. can someone help me?

    im having the same problem right now! any luck?

  • Each time I go to click sign in, OR create account, it keeps telling me "an error has occured, please try again later". Can someone give me a step-by-step on how to fix this problem. Trying to redeem a $15 gift card!

    Each time I click on "sign in" , OR EVEN "create a new account", it keeps giving me a message to some effect of, "An error has occured, please try again later." It also includes some four or five digit number in parenthesis. I've tried to fix this but have no clue how to remove the error message and proceed. Can someone please give me a break-down of how to fix it? I need to redeem a gift card, and also obviously want to have access to purchase other items. Thanks.

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
    It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
    I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
    Thanks for listening,
    Melissa

  • Why do I get an error code 5002 when trying to redeem an iTunes gift card?

    I have an iTunes gift card and everytime I enter the redemption code I get an error code 5002.  Sure would like to be able to redeem my card.

    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • If I were to order the iPod Touch 5th generation online, Could I use multiple visa and american express gift cards to pay for it and then charge the remaining on a credit card?

    I really want to have an engraving for my iPod Touch, but I have a couple gift cards and was wondering if I could use more than one to pay for the iPod Touch.
    Thanks for all your help!

    As far as I know is yes. Call Apple ad ask: 1800-MY-APPLE

  • Using American Express Gift Cards on iTunes

    Is there any way i can use my Amex gift card on the iTunes store? or to buy prepaid cards and email them to myself? Thanks in advance

    No. The iTunes stores only accept credit cards or iTunes gift cards as well as PayPal in the US.
    Your AMEX card is not a credit card.

  • HT201209 I recently changed my email address, and my old one is listed on my itunes acct. I redeemed an Itunes gift card, but it went to my old acct. How do I transfer mt gift card to the new acct.?  I tried, but it said it has already been redeemed

    Okay... I redeemed my itunes gift card, under my old ID. I had since updated my new email address, but didnt realize i redeemed it under the old ID. I tried to redeem it under my new ID, but i couldnt. Is there a way to switch  my gift card amount to my current ID??

    No, it's not currently possible to transfer a redeemed card to a different account, and you also won't be able to use it to gift content to the newer account (you can only gift via a credit card) - so the amount will remain linked to that old account

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