HT3702 unauthorized charges on my credit card

how do I get unauthorized charges taken off my credit card for itunes purchases that I never made? How doe this happen???

You haven't made any in-app purchases nor have any app subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 unauthorized charges on my credit card from APL*apple itunes store.

    I have four (4) unauthorized charges to my credit card account and I can't "talk" to anyone to get it corrected.

    Don't know what to do about the charges on my credit card,that where unauthorized. can't find phone number to talk to someone.

  • Getting unauthorized charges on my credit card from iTunes.  Does anyone hapen to have a phone number where I can talk to someone without it costing me $29.99?

    Getting unauthorized charges on my credit card from itunes.  Does anyone actually know of a phone number that will actually help without them asking me for $29.99 to asnswer questions?

    iTunes Store- What to do if your account has been compromised

  • HT4009 There's an unauthorized charge in my credit card from iTunes of $20.0

    There's an unauthorized charge on my credit card bill 4/30/13 - $2.99 and $20.00 from Itunes.. Please credit back $22.99 on my credit card

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
    First, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
    http://support.apple.com/kb/HT2727
    If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
    If the charges are not in-app purchases, contact the iTunes Store and let them know. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
    Regards.

  • HT3702 unknown charges on my credit card for ITune Apps?

    Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?

    There is no iTunes Store telephone support.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    If this is a fraudulent charge you also need to raise the issue with your credit card company.
    Happens often?  There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently.  Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts.

  • Unauthorized charge on my credit card via PayPal

    Please contact my as soon as possible. There is a sixty dollar charge from Skype on my PayPal and I did not purchase any Skype credit. My Skype account has $0.00 credit. I have a monthly subscription of $2.99 and that's it. How do I get a refund for this unkown 60 dollar charge on the 18th of August. I also want to end my subscription because of this.

    The same happened to me as well as I was charged more than 10 times for a "Friendcaller" which I have not procured.
    I have deleted the card (as well as canelled it in the bank) and reported it as a problem.
    It should iTunes (Appels) responsibility to stop fraud in their system as well as take back unjustified payments on clients accounts.

  • HT3702 They charged to my credit card different amount

    On Monday September 23 I just made one transaction for 1.99 and they charged me different amount two time, can u fix it for me please

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1646 Unauthorized charges on my credit card

    How do I contact apple about fraudulent changes?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 I have unauthorized itunes charges on my credit card.  Is there a phone number to call?

    How do I contact itunes to correct unauthorized charges to my credit card?

    http://www.apple.com/support/itunes/contact/

  • Unrecognized charge to my credit card

    I need help to find out the number or email to ask for a clarification of a charge non-authorized to my credit card. Do anyone know how to proceed?

    KingPenguin post Aug. 2012 - Unauthorized charges on my credit card. - https://discussions.apple.com/message/19323953

  • HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

    Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

    You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
    Does anyone else have access to your account and/or devices that might be making them ?
    If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they aren't showing on your account's purchase history then you should also contact your card issuer.

  • HT3702 i have two charges on my credit card from itunes store

    i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's.   nor do i have a iphone.
    <Edited by Host>

    Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

  • HT3702 I have almost $60 charged on my credit card and I did not make a purchase.  Support is very difficult with Apple.

    I am very frustrated and find it difficult to get the answers that I need.  Again, I just recently got my credit card bill.  On the bill were to charges from itunes, of which I am not responsible for.  There is roughly $60 charged to my credit card, charges I did not make.  Could someone from apple please contact me. Could someone please help me to correct this error?
    Sincerely,
    Jillane P.
    <Personal Information Edited by Host>

    These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I would like to discontinue my Pandora account subscription. Please discontinue the automatic charge in my credit card.

    I would like to discontinue my Pandora account subscription. Please discontinue the automatic charges on my credit card.
    Carmelo Ledesma

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

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