HT3702 when i go to buy a cd it asked me to update my billing info and all my info is correct yet it still says its wrong...whats going on?

when i go to buy a cd it asked me to update my billing info and all my info is correct yet it still says its wrong...whats going on?

juturna916 wrote:
when i do it it doesnt go through and all it says is to contact iTunes support. What do i do?
Contact -> iTunes support.

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I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Hi i need help please . when i want to buy app from store ask me the security question but i forgot the answer so i need to the link to rest answer of security question

hi
i need help please . when i want to buy app from store ask me the security question
but i forgot the answer
so i need to the link to rest answer of security question

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card

I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card

What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB

My phone (and iPad) keeps asking me to put in my password and when I do it says its wrong. I've changed it a few times but it still won't work.

Every time I try to download an app or update one or back up my phone or iPad it wants me to log in but when I type my password in it always says its wrong. I've changed it but it still says my password is wrong. Help!

I have same issue, i put password for original account, but still it doesnt let me in.
Please advice asap
Thank you in advance

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get "Your Apple ID has been disabled" when I try to get something from App Store on my iPad

Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
Balbi

Contact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact

I can log on to the Apple website to manage my account and all the information is correct, but I get "Your Apple ID has been disabled" when I try to get something from App Store on my iPhone.

I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.

You need to contact Apple Support, particularly iTunes Store support team. Cheers!

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work. So how can ı have my device forget the previous ID and use my own to update exsisting apps.
<Email Edited by Host>

Restore the device to factory settings with iTunes.
Then launch the App Store app on the iPad and sign in with your Apple iD and password:
OT

I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again

I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again

After 4 repetitions I think I got that straight.
Answer: Return the CD.
Or did you mean this was an album you bought from iTunes, in which case it really isn't a "CD" (which is a hard, plastic, shiny disc) and I'm at risk of getting confused. If it is a corrupt file that you downloaded, delete the file and try downloading it again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
If it repeatedly downloads corrupted:
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.

HT5661 I gave my old I-phone to my daughter and changed all of the settings to her acc. But when we plug it in to sync the phone in her acc, it still says its my phone, were else do I need to look

I gave my old phone to my daughter and changed all of the setting to her user name and everything, but when we sync it to her account it still says its my phone, were else should i look for changing account name

have you logged out with the old appleID in settings->itunes & app stores ?

I backed up my old mac to transfer to my new mac,but when i entered my password its saying its wrong ?what can i do ?

i backed up my old mac to transfer to my new mac,but when i entered my password its saying its wrong ?what can i do ?

1. [email protected], you can go here to figure out your appleid/password, and reset if needed
2. iCloud.com, you can go here to get your numbers, but you will need your id/password.

I lost my ipod, when i track it it says its off. what do i do now?

i lost my ipod, when i track it it says its off. what do i do now?

What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Refusal of a card is based on information provided matching what is on file from your credit card provider. If it is refused, it generally means something is not matching. That can inclue the name, the address or other information. It has to be exact to match. If you check your credit card bill to make sure you are spelling the name correctly, the address is listed correctly, and yes, ST is different than Street, and it still does not work, contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

I just upgraded OS from 10.4.1 to Snow Leopard 10.6.8. Now when I tried to open Reason 4 it asks for me to insert a disc and prompts me to enter my ID for permission. What can I do?

I just upgraded OS from 10.4.1 to Snow Leopard 10.6.8. Now when I tried to open Reason 4 it asks for me to insert a disc and prompts me to enter my ID for permission. What can I do?

First off, you can't have upgraded from 10.4.1, as that won't run on a MacBook. 10.4.4 is minimum. 10.4.10, and 10.4.11 are different from 10.4.1.
Secondly, it appears Reason 4.0.1 is needed for 10.6:
http://www.propellerheads.se/products/reason/
There may be other upgrades on:
http://snowleopard.wikidot.com/
Check with the developers in question if they are aware of any bugs in the upgrade process.

HT3702 when i go to buy a cd it asked me to update my billing info and all my info is correct yet it still says its wrong...whats going on?

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