HT3702 who do i contact when I make a purchase and It says " contact itunes support to access this transaction"???
"Contact itunes support to access this transaction"
Who do I contact?
Click here and request assistance.
(73937)
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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When setting up my account information, and clicks done something in a red box pops up saying "Please contact itunes support to complete this transaction" What do i do about this ?
You can contact iTunes support here (these are user-to-user forums, ) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
Dear, Apple Support it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!
Use the link below to contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?
I have been getting the same message as well on any transactions I have tried to place. I attempted to contact iTunes support, but was only allowed to leave an email regarding this problem. I will keep you posted if I hear anything.
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Hi,i'm Mizanur Rahman,i want to buy poker chips from my iTunes account, but not do this when i want to buy that say "please contact iTunes support ti complete this transaction" for what is this i dunt understand this.plz solv this probleams.but i parseas software from this account.so why not parseas poker chips? i have lote of blance in my account.so plz plz solve this provleams.
<Personal Information Edited by Host>These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums (I've asked the hosts to remove your email address from your post).
You can contact iTunes support here and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Why when I want to buy an In-app I get this "please contact Itunes support to complete this transaction' messege?? Can someone help me with this??
If you haven't already done so then you can contact iTunes support via this page (these are user-to-user forums, we won't know the actual reason as to why the message is appearing for you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?
um, you would have to "contact iTunes support to complete the transaction". Is there something that you don't understand?
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when i'm going to pay for my due purchases on iTunes it showing "Please contact iTunes support to complete this transaction" and i cannot pay or download any content anymore!
Ok, I'll Try!
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When I want to register my credit card information in itunes. It said that please contact itunes support to complete this transaction.
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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Shortly my problem when I'm trying to buy any thong there is massage says "Please contact itunes support to complete this transaction????????"
Hi ..
Use the email form here > Apple - Support - iTunes Store - Contact Us -
Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?
It means exactly what it says:
Contact itunes support
It is saying this because you need to contact itunes support.
Have you considered doing what it told you to do? contact itunes support -
When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?
Can someone please reply soon?
Anything can help
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