HT3702 Why I am I been charged to my credit card?

I did not ask you to charge my credit card and I been my money back in to my account, who is gaining you the ok to use my credit card I been this is to be done ASAP I have to get to work this is my gas money and food money....please credit back the money I have already called my back on this they ask me to call you but one to talk at apple only Email.   I am asking credit back my card now I did not give ok for you to charge. 

These are user-to-user forums, you are not talking to Apple here. If you haven't made any purchases (including in-app purchases and subscriptions) and nobody else has access to your account then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Why are there itunes store charges on my credit card statement but there are no purchases under my itunes account?

    Why are there itunes store charges on my credit card when there are no purchases under my itunes account?

    Have you added or changed your card details on your account and they are temporary store holding charges ?
    Unknown charges : How iTunes Store charges might look on credit and debit card statements

  • I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?

    I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?

    I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
    After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce.

  • Hi i input my itunes gift card for £15. I bought some songs and have been charged to my credit card to value of £8.11. Why is this

    Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks

    These are user to user forums, you are not speaking to Apple here.
    I would advise that you review your purchase history:
    http://support.apple.com/kb/HT2727
    If you still believe that the balance on your account is incorrect, contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • HT204088 why do i keep getting charged on my credit card for itunes when i havent used it

    Why do i keep getting charged for stuff on itunes when i havent purchased any thing in a while

    You've checked the purchase history on your account, as per the page that you posted from, does anything show ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If nothing shows on your account, and you haven't got any auto-renewing subscriptions and you've only got the one account, then you could try contacting iTunes Support and see if they know where the charges are coming from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption. But if nothing shows on your account then you may also want to contact your card issuer.

  • HT3702 I want to know my charges from my credit card from

    I want to know why my credit card is charged a lot money

    You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions . If you can't find the charges, and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I've been charged in my credit card for the "Back to school Gift Card", Why?

    I have recently bought my new MacBook Pro 13", that came with the "Back To school Gift Card". In received thre different invoices.
    1) An invonice with all the accesories that I bought
    2) An invonice with all the "extras" of my mac and the mac itself. (There they "subtract" the $100 from the gift card under "promotional savings"
    3) An invonice with the gift card amount of $100.
    On my personal bank account i have three different charges from the apple store. i double checked already.
    Why is this happening? Will I get a refund at the end of the month or how does this work?

    Ah,  horse of a different color!  I'd contact the store and ask for a refund.  Here's a list of contact numbers.
    http://www.apple.com/contact/

  • HT1657 I have rented a movie but I do not see it in my account. It has been charged to my credit card. What are my options and where can I find the movie?

    I have rented a movie but I do not see it in my account.

    Okay.
    Perhaps see the second paragraph of King_Penguin's post here:
    HT1657 Re: How do i get the video app to watch the vidoe i've rented?
    Could there be a similar age restriction thing going on for you?

  • HT3702 I had two 13.99 charges on my credit card account

    I have two chanrges on my account for 13.99
    Please let me know what these are for.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    They should disappear when Apple does nothing with them further. They were just to verify that there is an active, usable account.

  • HT4583 why haven't i recieved my in app purchase when i have been charged on my debit card?

    why haven't i recieved my in app purchase when i have been charged on my debit card?

    You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

  • HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

    I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

    If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

    Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

    You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 unknown charges on my credit card for ITune Apps?

    Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?

    There is no iTunes Store telephone support.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    If this is a fraudulent charge you also need to raise the issue with your credit card company.
    Happens often?  There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently.  Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts.

  • Why is there a charge on my credit card for $12.48 that I don't know about?

    Why is there a charge on my credit card for $12.48 that I don't know about?

        I know it's important to understand your charges cvette52. Have you been able to review your statements to match up this charge? Do you have postpaid or prepay service with us? Wireless or landline?
    JonathanK_VZW
    VZWSupport
    Follow Us on Twitter@VZWSupport

  • Why itunes store charge on my credit card when I download free game. and how I can talk to the person.

    Dear  iTunes support,
                 I have a question, why itunes store charge me afterI  download free game for my kid. Game it's said FREE Game. then my daughter 4 years old played the day after that I got email from itune store charge on my credit card. It was happen 4 times already and cause alot of money too. I will not pay all this  bills. I'm so upset why Apple let it happen to customer, that is look like all game sneaky to get money from people especially my daughter 4 years old she can't read you will charge money on that game?, I'm a mother who download Free Game and I didn't play attention while she playing. So the receipt  I want refund money back from your company. 
      receipt no.173020047946  amount $72.95       date 06/19/11
    receipt no.124018257710  amount $58.94       date 04/25/11
                      totall I want my refund back is $131.89
    That two bills I need my money back to my credit card.
    Thank you.

    You are NOT addressing Apple here at all.
    We are all itunes users like you.
    There is no phone number to call.
    You let your daughter play with your iphone and continue to buy and you think it is somehow Apples fault?
    You can set the restrictions that will stop anyone from making these purchases.  You have obviously failed to do this.  This is your fault.  Not Apples.

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