HT3702 why is my credit card being charged?

Why is my credit card being billed and how can I fix it?

Have you checked the purchase history on your account (Store > View My Account on your computer's iTunes) ? If you don't recognise the charges and you bought anything, including any in-app purchases and subscriptions, then you can contact iTunes support (these are user-to-user forums) and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    These are user-to-user forums, you are not talking to Apple here. If you add or change your credit card details then you will probably receive a temporary holding charge ($1), which should disappear within a few days (holding charges). If it's not a holding charge then you can contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 Why is my credit card being charged regularly when I have a credit balance that more than covers a purchase.

    My are keeps getting charged even though I have a credit balance on my account from a gift card.?

    sharonthome wrote:
    I had itunes on my old eMac, now I have a MacBook Pro.  itunes says I have $19.70 in my account, but when I try to buy a song all that comes up is my credit card.
    Sounds like you have abn expired credit card linked o yoru accopunt.
    View your iTunes account payment info and select None for the CC.
    You may need to first add a valid card number before you can remove it.

  • HT1918 why is my credit card being charged when i have money from an itunes card

    why is my credit card being charged when i have money from an itunes card

    When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
    Just contact iTunes uspport with this link and they will revert the charges to the gift card:
    http://www.apple.com/lae/support/itunes/contact.html

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT3702 why did my credit card get charged not my itunes credit

    I gifted a app via my iphone using ios6 and it does not work!!!!!!!
    I have to use itunes via my computer, a trillion dollar company like apple does not communicate with its customers!!!!
    So apple charged my card 2 times!!!!!
    Please credit my account!!!!!

    Because someone purchased something. This is a user to user forum. You will need to contact iTunes support for further information. https://getsupport.apple.com/Issues.action

  • HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

    Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • Why is my iTunes card being charged to update free apps without my authorization? And how do I stop this?

    Why is my iTunes card being charged to update free apps? And how do I stop this? I bought it to use for music now it is used up!

    Haven't you heard... there is no such thing as a free lunch
    iTunes Store: About In-App Purchases
              http://support.apple.com/kb/HT4009

  • Why did my credit card get charged 24.99

    Why did my credit card get charged 24.99?

    Because someone purchased something. This is a user to user forum. You will need to contact iTunes support for further information. https://getsupport.apple.com/Issues.action

  • HT201359 why is my credit card being used when im using a iTunes gift card

    why is my credit card being used when im using a iTunes gift card

    To Contact iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3702 why was my credit card charged $1.00 when my purchase history shows $0.00?

    why was my credit card charged $1.00 on my bank statementwhen my purchase history shows $0.00?

    iTunes Store & Mac App Store: About payment card authorization holds

  • HT3702 Why was my credit card charged

    I added my credit card for verification to reset my password, and has noticed it being charged 3times, is there a reason why?

    Each time you add or change the credit card details on your account then you will recieve a temporary store holding charge to check that the card details are valid and that the card is active, as described on the page that you posted from - it should disappear from your card within a few days (though it varies by card company, and the weekend may extend it by a day or two)

  • Credit card being charged instead of gift card that I redeemed...

    I have money in my account that was redeemed using an iTunes card, but when I make a purchase, my credit card is being charged instead. Is there something I am doing wrong?

    Not every type of purchase allows use of a gift card.  For example, if you send a gift yourself to someone else, it will be charged to your credit card.  Same is true if you purchase a card through the "Cards" app on an iOS device.

  • Be warned - expired credit cards being charged by ...

    My account got hacked today and a couple of calls were made to Gambia this morning, so Skype suspended my account.  I went through the rigmarole of getting it started again with a new password.  I decided to remove my auto recharge, so went to the relevant page and noticed that there were no payment methods set up.  However, Skype had auto recharged my current valid credit card as recently as Feb 2012.
    It turns out that Skype have 3 cards on my account, ALL of which have expired, however, the CC number on one is still the same as my current card, so they are still charging that card.
    So, they are charging a card they they record as being expired. As they show NO credit cards on my account, I cannot even remove them.
    Just disabling the auto recharge is no good as it will not delete those hidden cards and presumably if someone hacked the account again they could just re-enable it and hey presto...
    The only way to get those deleted is for support to delete them, which support told me was just a couple of mouse clicks to do.
    Be warned.

    Unfortunately the advice I received is to make sure my account is fully updated with the latest software.
    That is not satisfactory advice, unfortunately.
    This problem had not occured until after I recently downloaded the newest Skype update. The problem with a hacked account didn't start until I after I downloaded the newest Skype update. Furthermore, I don't know if the problem is fixed, when it will be fixed, or how I know it will be fixed because there was no reasonable solution offered.
    Meanwhile, to prevent further charges from collecting I was forced to cancel my credit card and it will take some time before I receive a replacement in the mail. I have only one credit card, and with the holidays coming this is a problem for me when I attempt to purchase things. 
    At this time I want to know what Skype is going to do formally to make sure the problem is fixed; telling me download the latest version is not acceptable, as that was the root issue. 
    Once the problem is formally fixed I want to know when I will be told, and how. 
    What will be done for the loss of money and the complications that I had to endure in the meantime because of the lack of security in the Skype business? 
    Finally, I need to know what to do from here, other than the suggestion to download new software. In other words; do I cancel Skype completely; do I only need to create a new password for my account, or do I need to create a new account altogether? What specifically is the correct solution to prevent this in the future? It cannot be new software; that was already taken care of. 
    I look forward to hearing from you soon on these issues. 
    Thank you. 

  • HT3702 Why is my debit card being declined when I put it down for billing?

    When I put all of my debit cards info in (correctly) it won't accept it. Why?

    There is doubt as to whether debit cards are still accepted in the iTunes Store for a number of countries. Many people have reported their debit cards being rejected, and debit cards are not listed as current valid payment methods, though it does say that it can vary by country:
    http://support.apple.com/kb/HT5552
    You can try contacting the iTunes Store and asking if there is any way to use your card, but they may tell you that it's not possible.
    http://www.apple.com/emea/support/itunes/contact.html
    Regards.

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