HT3702 why it wont take my money on the gift card

i have a billing problem i owe money but it wont take the money i owe from the gift card that i just put on my account

You have to work this out with iTunes Support.
http://www.apple.com/support/itunes/contact/
You can change the country in the next screen in the upper left if needed. Click on Contact iTunes Store Support under the iTunes Store heading at the top right side of the page. Then click on Purchase, Billing & Redemption in the next screen and follow the prompts.

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