HT3702 why it wont take my money on the gift card
i have a billing problem i owe money but it wont take the money i owe from the gift card that i just put on my account
You have to work this out with iTunes Support.
http://www.apple.com/support/itunes/contact/
You can change the country in the next screen in the upper left if needed. Click on Contact iTunes Store Support under the iTunes Store heading at the top right side of the page. Then click on Purchase, Billing & Redemption in the next screen and follow the prompts.
Similar Messages
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I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.
It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.
(116146) -
If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?
Hi, in my case It did not use the balance first. I had balance but it used my credit card. Do I have to sign in Itunes first? Thanks.
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i still have not recieved my card in the mail. i have over $20.00 on my itunes gift card it says i cant use my gift card until i change my credit card. because i gifted the card and theres a ballance i owe but i cant get it to take out of my gift card
Hello HazelDrslt,
Thanks for the question, and welcome to Apple Support Communities.
The following resource addresses your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Additional Information
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit. Purchased gifts cannot be redeemed outside of the country of purchase. For example, an iTunes Gift purchased in France cannot be redeemed on an iTunes Store outside of France. You can contact Apple Support to cancel an iTunes Gift up to two days before scheduled delivery.
Thanks,
Matt M. -
My itunes won't allow me to use the money from a gift card
I recieved a gift card, I redeemed it and purchased a few songs as usual. However, when I went back to use it a few days later itunes kept trying to bill my card instead of using money from the gift card.
There's nothing wrong. Apple does not allow gift purchases using a gift card. In order to get an item in iTunes, you have to use your credit card or debit card. I know this is not what you're looking for but I hope I answered your question.
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This is the first time i have brought an itunes voucher to use on my iphone, i have been able to redeem it and it shows up on my account but it wont take any money off it and it just keeps asking for my apple id all over agin and for my card details....... slowly loosing the will to live and all the help websites just use all these terms i dont understand, Any help will be much appreciated!!! Thanks
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
.99$?i dont understan your apple store do?its not safety to used credit in =
apple store,very dangerousThese are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Why wont my itunes let me use gift cards for balence i owe
why wont my itunes let me use gift cards for balence i owe
Hi Amitt_s,
After you restored it to factory settings, did you restore as new or from a backup? If it was from a backup, I'd try restoring as new to see if, without any of your previous data, the issue persists:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Take care,
- Ari -
Why does our apple id appear as disabled on apple tv after it worked, fine and has money from a gift card?
Gee, why don't you ask your bank
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Why does it take so long for the firefox 5 beta to load,I thought I was on dail up when i have roadrunner.it took 10 mins for it to load.Could it be vista or what? everytime i use beta 5
Clear Cache ------- select only Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
-> Tap ALT key or pres F10 to show the Menu bar
* go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from '''Warn me when websites try to redirect or reload the page''' -> click OK - > Restart Firefox
Check and tell if its working. -
Why i cant buy i stil have money in my gift card plz help me to solve this problem asap
Have you considered doing exactly what it tells you to do and contact itunes support?
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Can i gift someone an episode with the gift card money i have?
i have about $5 left on my gift card and i want to gift a friend of mine an episode of boondocks and when i click gift this item it takes me to billing information and i have enough in my account from the gift card to pay for it but it wont let me.
Welcome to AD!
I've read that gift card can't be used to give gifts:
+Gift Certificates may not be used to purchase other Gift Certificates, iTunes Cards or Allowance Accounts.+
http://www.apple.com/legal/itunes/us/terms.html#SALES -
How do I activate my Isight camera to take an image of my gift card?
How do I activate my Isight Camera to take an image of my Gift card so I can redeem it?
The camera sees the card OK, but I don't know how to make it take an image.
Please help.
Greg.I don't think that you can do it with older MacBook's which have iSight cameras on them, the redeem by camera lists requirements as :
Mac with a FaceTime camera (an Apple Display with FaceTime works too)
I think that you will need to manually enter the card's code -
why am I getting a message suddenly that I am exceeding the gift card limit on my iTunes id for buying gift cards? I have never had a problem before and have a good credit card on file. I bought a $50 card for my son and then went to buy another one and it was refused and has continued to be for a week telling me a I am exceeding the gift card limit for my account? Insights here?
Interesting.
Didn't know Apple accepted PayPal as a payment option in some Stores. Cause they sure don't over here. -
I bought a redeem card and it wont work is says that the gift certificate or prepaid card you entered has not been properly activated
You will need to contact the iTunes Store.
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