HT3702 Will not accept credit card security verification number....why?

Had to restart my device....and reinstall all content.....for some reason iTunes account settings will not accept the security verification number on my MasterCard....???

Make sure the address on your iTunes account is exactly the same as on your credit card bill (i.e. same spacing).
http://support.apple.com/kb/TS1646

Similar Messages

  • Itunes will not accept credit card security code

    I set up my itunes account just after Xmas with no problems. Now I get an error saying my security code on my credit card is not valid. It is valid, and all info is correct. Any help with this?

    As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
    Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
    If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.

  • My account needs updating but will not accept my card security code

    My account needs updating but will not accept my card security code why?

    As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
    Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
    If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.

  • Itunes will not accept credit card information

    With a minimum of 10 attempts with at least 4 different senior advisors, no one can figure out what has changed with Itunes that has resulted in a continuing error message that my card information provided through itunes does not match with bank records. The bank disagrees and has validated information 3 times. Something is very wrong with Itunes billing and no one can help.

    I have been waiting for apple itunes support to answer for several days since I received their machine generated formletter response telling me they're investigating. Finally after trying everything I could think of I figured it out myself. As suspected and confirmed by Visa, this isn't a problem with the credit card or the credit card information, but an itunes store desktop application bug. First it is displaying a misleading and inaccurate message on entering valid credit card information for an available credit card with more than enough credit (your credit card has been declined). This message implies that apple sent the request to your credit card vendore which wastes your time and the credit card vendor's when you contact them to investigate.
    It turns out the whole issue is caused by poorly coded integration between itunes store desktop application and apple store web application. I found an old apple knowledge base article which said that whenever you update account info on itunes store, it automatically updates apple store.
    What was really happening when itunes store displayed the CC declined message was that it was trying to update apple store's information to match, but the apple store account info has different options and validaiton than the itunes store accounts info (in my case the apple store doesn't have an option for my country, Jordan). So when a validation error was encountered by itunes desktop app as it was trying to update apple store information, it just falls back to displaying credit card declined simply because the apple programmers did not bother (too lazy I guess) to take the validation error from the apple store and display it in itunes.
    So what I did was open apple store account management, change my email and save. Then open itunes login with the new email, then itunes will ask me to re-enter account info (not just billing info) this allowed my cc to be accepted immediately.

  • I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

    I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

    Debit card? Are you sure?
    USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html  "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

  • Itunes will not accept a valid security code for my debitcard

    Itunes will not accept my debit card info it keeps sayin that my security code on the back of my valid card is invalid.. Ive looked online an ive done what other people had said to do but nothing worked

    You have to make sure your iTunes address and your cards billing address are exactly the same (including capitalization and spaces).
    Or you could just run off gift cards.

  • CS6 upgrade will not accept my CS5.5 Serial number

    Hello, I installed my previously purchased CS5.5 onto a new 64 bit laptop with Win 8.1 (I had previously tried to install the CS5.5 on a 32 bit machine and decided to uninstall a couple years ago so i did not really use it).  I then purchased and downloaded the CS6 Upgrade. When i start the set up of CS6 it accepts the CS6 serial number but then it does not accept the CS5.5 serial number by stating it is not a qualifying product.  Does anyone please know how i get by this to do the upgrade?  Thanks.

    Not a dumb question and luckily, yes, I did select CS5.5 Master Collection from the drop-down.
    Actually, I did not realize it but we determined that my CS5.5 version is a volume license whereas I had downloaded a single upgrade of CS6 which I have learned is against Adobe policy.  So, somewhat similar to your second point.  I need to now call Adobe volume sales department to determine next steps.
    Thanks for your help John!

  • TS1646 I have a new VISA credit card and to update my apps on the iPad.  It will not accept the card number.  Help!

    I Can not update it wants me to sign in and verify information.  The problem is I have a new credit card number different than the one on file.  How do I resolve this issue?

    Hi Faye1950,
    Welcome to the Apple Support Communities!
    There may be a couple of different things going on here. If you are getting the alert that your credit card’s security code or zip code does not match your bank’s records, please follow the article below.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646
    If you need to change the credit card on file with iTunes or update the information on the card, please follow this article.
    Change or remove your payment information from your iTunes Store account (Apple ID)
    http://support.apple.com/kb/HT1918
    Have a great day,
    Joe

  • IPod not accepting credit card information

    I'm putting in my credit card info and it keeps telling me my security code is invalid,it's not of course.. But how do I get my iPod to accept it?!

    Had same problem - change account info via website, not via Itunes (see post on http://discussions.apple.com/thread.jspa?messageID=1565721&#1565721)

  • TO BLACKBERRY- YOU HAVE A PROBLEM WITH BLACKBERRY WORLD NOT ACCEPTING CREDIT CARDS

    HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES.   THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD.  I AM CURRENTLY RUNNING 10.3.2.556.  UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD.  THEN ALL OF A SUDDEN IT JUST STOPPED.  SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER.  NOW I CANNOT USE MY CREDIT CARD AT ALL.   I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE.  I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES.  I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE.   WHAT IS THIS.  WHY IS IT HAPPENING??????  CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST.    SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS.   I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US.  SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE.  HELP US PLEASE.  THANK YOU.  

    I have the same problem today. Suddenly Appworld stopped accepting my AMEX credit card. I called AMEX and they told me that all is notmal from their sied and that they did authorize transactions. However, Approwld says that credit card cannot be accepted. WHAT A MESS!!! And there is NO EMAIL or phone number to contact regarding this problem which is quite RIDICULOUS !!!

  • TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

    HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES.   THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD.  I AM CURRENTLY RUNNING 10.3.2.556.  UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD.  THEN ALL OF A SUDDEN IT JUST STOPPED.  SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER.  NOW I CANNOT USE MY CREDIT CARD AT ALL.   I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE.  I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM.  http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES.  I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE.   WHAT IS THIS.  WHY IS IT HAPPENING??????  CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST.    SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS.   I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US.  SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE.  HELP US PLEASE.  THANK YOU.  

    Hello andreabn90
    If you can't remember your security questions go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.          There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • Itunes/app store suddenly does not recognise credit card security codes

    I have been using the same card for my itunes account for as long as i have had an itunes account and a personal credit card, all of a sudden about a week or so ago while trying to update some applications on my iphone it asked me to sign in and confirm my billing information, from that day on it has refused to recognise the security code for my credit card or any other credit card for that matter, has anyone else had a similar issue with billing for their app store/itunes account and if so is this something that can be fixed easily without sending the device out or going to a repair centre
    the most frustrating thing of all is all of the updates i need to install are free updates for applications that were also free :-/
    P.S. I have so far tried re-entering just the security code, the code and the numbers to the left that generally are not required, all the information pertaining to the numerical data on the card, all information in all fields (card and billing address etc.), i even tried using the other phone number for my ATT wireless account as well as my boyfriends mastercard, nothing has worked, it does not recognise the security code even though i know it is correct and has worked for other recent purchases, the odd thing is that unless i enter something wrong it oks all the other information, it's just the security code that always pops a red flag
    the specific error messages i have gotten is "security code is invalid", if my security code is invalid then why has my card worked for every other online purchase i've made recently using that security code exactly as it is printed on my card?

    This also happened to a friend of mine today as well.  Any ideas about what to do about this?

  • ITunes Not Accepting Credit Card Information

    I can't add my credit card information in iTunes. Every time I try to add my credit card information, I get an error message stating that "The credit card number you entered is not a valid number for the type of credit card you selected. Please correctyour credit card information. Credit card number contains an invalid character. Only letters, without accents, numbers, and simple punctuation may be used."
    This message makes no sense because credit card NUMBERS do not have any letters. I've tried and tried with numerous credit cards many times, and I get this stupid message every time.
    Any advice on correcting this issue is appreciated. Thanks.

    Had same problem - change account info via website, not via Itunes (see post on http://discussions.apple.com/thread.jspa?messageID=1565721&#1565721)

  • Itunes not accepting credit card

    So for about the last month I have been trying to update a credit card onto itunes but it has responded with "processing of credit cards currently unavailable". I was wondering if this is a problem with the store or an error on my part, thanks.

    I had the same problem. My issue was unrelated to iTunes. The problem was that my Ethernet ID address was changing from the hard-wired MAC address listed on the back of my cable modem to an incorrect address belonging to Broadcom Corp. (maker of my iMac's ethernet nic card and bluetooth controllers, etc.).
    Whenever I went to the iTunes store, I got the same credit card verification errors. If I shutdown my iMac, rebooted my cable modem and then turned on the computer, the correct Ethernet ID was listed and I could go to iTunes without any issues. The problem is still unresolved, but at least I know a workaround for now.
    See the following discussion for more details: http://discussions.apple.com/thread.jspa?messageID=12826975

  • Adobe online store in UAE not accepting credit cards, Any solutions

    Hi,
    I am trying to subscribe to Adobe Cloud in UAE, the adobe store takes me through all the purchase steps and after final confirmation step, it gives me a message that Payment Authorisation Failed.
    Now i checked with my bank and there is nothing wrong with my credit card account, they also confirmed that no transaction was received from Adobe.
    It is clear to me now that there is something wrong with Adobe online store that makes it rejects purchases from UAE.
    I tried with chat customer services many times, last thing they adviced me to do is to make the purchase through a local phone number which i tried so many times and its busy all the time, 24 hrs/day busy.
    I don't know but it seems that Adobe has so many problems with their online purchasing system and they are not resolving this quickly enough losing allot of mony.
    If any one has some experiance with this, specially from UAE, please share it with us.

    Sorry to hear about that bad experience, I would advise you to go through a local reseller, then. In the UAE you shouldn't have an issue locating one: http://adobedealreg.force.com/PartnerSearch?lang=en

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