HT3728 i keep getting "an unexpected error occurred " tried factory and hard and soft resets to no avail. Help??

Just moved, set everything up with a new bt hub 3 router, imac, time capsule and an airport express. After a power cut, cannot get TC or AE to connect. Tried hard,soft and factory resets. TC is a 3tb, AE is the latest. Airport goes through the motions, both start showing green light and the I get the message, " An unexpected error has occured. Please try again" Help???

The power cut has corrupted a setting.
Plug the TC into a computer by ethernet. Do a factory reset and start over.
Complete the setup.. then do the AE, again directly by ethernet.
I presume the TC is bridged and plugged into the HH3.. then the express is being used to extend wireless. If not tell us more info.
When you finish the setup.. in the airport utility use the export configuration to save a configuration copy.. if you get stuck again you can then quickly restore the working config.

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Is the ipv6 turned on? This was an after thought as they seem to have released both firmware and utility and woken up after the event to the fact they actually needed ipv6 on to manage it.
http://support.apple.com/kb/TS4597
Otherwise I don't see what you are using to connect to the TC from the iMac.. is it wired or wireless??
Can I suggest you do the setup again.
This time use ethernet to the TC.. in full isolation from the network. And do the setup manually.
You may need to factory reset again.. sorry about that .. and start over.. only the Mac plugged into the TC.. nothing else.
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Hi,
I'm working with a brand new 2TB Airport Time Capsule and after I performed a Hard reset as expalined in the forums I'm not able to configure it any more. I receive "An unexpected error occurred. Try again" from the AirPort Utility.
I'm running Mavericks in my Mac and I'm not sure what else to do. Any suggestions?

Completely isolate the Mac and the TC from the network.. plug the TC lan port by ethernet to the Mac.
Factory reset the TC.
Factory reset TC Gen 5 or AE Gen 6
Unplug your AE/TC .. hold in reset and power the TC/AE back on.. without releasing the reset.. wait until status led flashes rapidly.
Make sure in the ethernet settings you have ipv6 set to link local and the dhcp set for ip. It should give you an address of 10.0.1.2
Open the airport utility, using the top menu.. File, Configure Other.
Type in the address, 10.0.1.1 .. no password is required at this stage.
Click ok and the main setup will open.
Set all the names short, no spaces and pure alphanumeric.
Set the TC to the right mode .. dhcp+nat for router or off (bridge mode) for bridge.
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No luck then the TC is faulty and needs to be returned.

HT3728 i keep getting "an unexpected error occurred " tried factory and hard and soft resets to no avail. Help??

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